Ratings based on 24 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Aug 9, 2013 on Hotels.com
Posted Aug 9, 2013 on Hotels.com
Staff was very friendly and accommodating.
for Everyoneby Julie from Ballston Lake, NY
Not to shabbyPosted Jul 15, 2013
Pros: Kitchen with the fridge! Eating in is a great way to save money so this was a convenience we appreciated.
Cons: You shld offer shampoo/conditioner. Need soap dish in bathroom. Someone needs to screw in the screws that were sticking out (bathroom).
Location: Merriweather Post Pavillion
You can tell they put work into the rooms but there were some things like, screws? sticking out that needed to be put in place. Could be a hazard. The bathroom floor was gross, it had other peoples hair (ICK) in the corner, so when my toothpaste cap fell, I had to pick up out of nasty hair that wasn't mine. The hallways had an odor (musty?). The kitchenette with full refrigerator was stellar. There was definitely enough room to move around, make food and sit to enjoy it. Overall, not a bad place.
Jan 17, 2013 by Manager
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the recent cleanliness issues you experienced at our hotel. I discussed your comments with my team, and please be assured we will take your comments to heart and work on making sure every guest experience is the best possible. If you would like to discuss this further, please do not hesitate to contact me at the hotel. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
for Getaway With Friendsby A verified traveler
One star motel at bestPosted Jul 15, 2013 on Hotels.com
Don't be fooled into booking this hotel because the price is right. Spend the extra $20-100 to feel safe where you're staying. When we checked in we were given a room that was not ready by a women that looked like she was on drugs. The cleaning staff was rude. There was construction going on and hardley enough parking for the guests. Loud trucks making deliveries made it hard to sleep. The view from our window was a man sleeping by the dumpster. We did not feel safe leaving our stuff in the room when we left.
for Overnight Stay Before Destinationby Danielle from Delaware
Amazing Customer ServicePosted May 15, 2013 on Hotels.com
The morning front desk employee/manager provided the best customer service I've came across in a long time! I travel a lot since I am currently looking to relocate and she met all of my needs to the best of her ability!! I enjoyed my stay and look forward to booking again very soon!
Recommendedby Jeremiah S
Most affordable option during Pres InaugurationPosted Jan 31, 2013 on Hotels.com
My guys have been working and staying in various Laurel area hotels for years. This was their first time at the ESA. There's nowhere to eat dinner and have drinks nearby, which they consider their #1 perk. Second best is coffee, and they were glad for the Dunkin Donuts next door. They did confirm the aformentioned reviews regarding the "smoking floor".
for Business Travelersby Brian
Easy location for short Washington DC tripPosted Jan 23, 2013 on Hotels.com
The hotel was sufficient, not a lot of amenities. But it is nicely situated between Baltimore and Washington DC. If you have business in both places, or traveling with family and would like to visit both places, this is a very good location.
for Couplesby kate
Posted Nov 16, 2012 on Hotels.com
Paula was wonderful on check in. Made me feel right at home. Switched me into smoking room very quickly and deliveried razor and hair dryer to room upon request. I will come again if in neighborhood. Great prize for full kitchen hotel. Internet/wifi a plus. Thanks
Posted Sep 30, 2012 on Hotels.com
The stay was ok and better than the 1 over in Landover, MD but the problem is the bed were hard adn not confortable so i recommend to make your company better look into other hotel that are better
tolerablePosted Jun 17, 2012 on Hotels.com
no staff after 11 pm so call for lqte check in no staff at check if your leaving early. Room satisfactory bed a litlle hard . wireless slow but you can pay for higher speed (bummer), for the price i paid acceptable