Double Room, Balcony, Beach View | Living area | Flat-screen TV
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Reviews of Hotel Cabo Branco Atlântico

3.5 out of 5
Hotel Cabo Branco Atlântico
Avenida Cabo Branco, 4550, Praia de Cabo Branco, João Pessoa, PB

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 546 reviews" "
Rating 8 - Good. 191 out of 546 reviews" "
Rating 6 - Okay. 63 out of 546 reviews" "
Rating 4 - Poor. 12 out of 546 reviews" "
Rating 2 - Terrible. 8 out of 546 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel is Joao Pessoa near the beach far from the downtown so it’s nice to rest. Easy to Uber to the Tambau and feira de artesanato. I definitely recommend!
Stayed 2 nights in Feb 2024
Response from Anna on Mar 15, 2024
Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Full service hotel, excellant customer services.
Stayed 5 nights in Dec 2023

10/10 Excellent

Eliane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic! The food was great and the room very comfortable!
Stayed 6 nights in Aug 2023
Response from Anna on Aug 26, 2023
Thank you very much!

6/10 Okay

Hector

Liked: Cleanliness, staff & service
El hotel tiene habitaciones amplias pero que les falta mantenimiento, un poco descuidadas. El area es tranquila pero no hay muchos restaurantes .
Stayed 4 nights in Apr 2023
Response from Anna on Apr 10, 2023
Ola! Obrigada por sua avaliação e comentários!

10/10 Excellent

Giseli S

Stayed 1 night in Mar 2023
Response from KB on Mar 30, 2023
A equipe Cabo Branco Atlântico agradece pela avaliação ,

8/10 Good

louiza

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice; Restaurant was good
Response from Anna on Feb 23, 2023
Thanks a lot!

10/10 Excellent

Janaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say enough good things about their staff. Hotel is good. Food is good. Staff is outstanding.
Response from Anna on Jan 26, 2023
Janaina Thanks a lot!

10/10 Excellent

Renata, Tustin

Traveled with family
Liked: Cleanliness, staff & service
The staff was incredible, every single one of them. The location is good, however, a bit far from the action, not a good place to walk around at night time. The hotel needs some upkeep in some of the rooms, I stayed in 3 rooms (long story not hotels fault) and only 1 was in really good shape. Overall, it was a good time and good stay. My parents stayed here before and loved it.
Stayed 5 nights in Oct 2022
Response from Anna on Oct 28, 2022
Hello Renata! Thank you for your coments! Its so important to us! We appreciated your stay with us! We hope to see you again!

10/10 Excellent

Renata, Tustin

Stayed 2 nights in Oct 2022

8/10 Good

walfredo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Anna on Oct 25, 2022
Ola! Obrigada por ter cedido um pouco do seu tempo para nos avaliar!

8/10 Good

Karla, São Paulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well organised and friendly people!!!
Stayed 1 night in Jul 2022
Response from kelliane on Jul 25, 2022
Obrigada!!! Procuramos fazer o nosso melhor!!!

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in May 2022
Response from Anna on Jul 2, 2022
Que bom que você veio! Estávamos esperando a sua visita. Obrigado por nos escolher como sua residencia por alguns dias!

6/10 Okay

robson

Traveled with family
Stayed 1 night in Jan 2020
Response from Anna on Jan 21, 2020
Ola Rosbson! Obrigada por sua estadia! Volte sempre!

8/10 Good

Naui

Stayed 3 nights in Jan 2019
Response from Anna on Feb 19, 2019
.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great hotel. The pool is great. The rooms are small, but for the price I paid it’s a good deal.
Stayed 4 nights in Dec 2018
Response from Edileuza on Jan 3, 2019
Bom dia! Obrigada pela preferencia. volte sempre.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lousy WiFi. Construction outside, woke up to a backhoe at 7 am every weekday and noise continued all day. Have stayed here before but thinking about not returning.
Stayed 6 nights in Nov 2018
Response from Edileuza on Dec 7, 2018
Bom dia! Agradecemos pela preferência em hospedar-se conosco, prezamos sempre pelo conforto e bem estar dos nossos hospedes. Lamentamos por qualquer inconveniente que tenha contribuído para que sua estada em nosso Hotel não tenha sido satisfatória e prazerosa, contudo lhe informo que o barulho vc citou não é do Hotel, mais sim da obra da prefeitura que esta revitalizando a calçada para melhor atender os turista.. Obrigada e volte sempre

8/10 Good

Felipe

Liked: Cleanliness, room comfort
Disliked: Staff & service
Overall it was good. I’m disappointed with the staff. I arrived at the hotel and nobody came to help me unload from my Uber. I went inside for help and they told me to leave everything outside? I said no because I had valuable stuff in my luggage. The next day at the pool I asked for snacks and drinks and they took 2hrs with no response so i cancelled and ordered from somewhere else. ( I called them 3 times!). Bathroom had a hole on the ceiling in shower box. I asked for someone to close it and the manager laughed at me like it was a joke. Toiled also loose and dangerous for elderly. Took them 1hr to come to my room. Slow staff. Other than that it was good. Perfect location if you’re looking for peace and quiet.
Stayed 2 nights in Sep 2018
Response from Edileuza on Sep 17, 2018
Mr. Felipe, good morning! Thank you for staying with us, it was a pleasure to welcome you and come back again and again. Sorry for the inconvenience during your stay, we will take appropriate action.

8/10 Good

Orlando, Panama City, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Location Away from the Buzz
When you just want quiet, this is the perfect place. It is the last hotel in the boardwalk away from the city. There is no restaurants at a walking distance, you will need a taxi to go anywhere. But I do like the place, it is brand new, well kept hotel.
Stayed 1 night in Apr 2018
Response from Edileuza on Apr 16, 2018
Thank you for the preference! We are glad that everything went well during your stay, come back always. It was a pleasure to have you with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is new and clean, breakfast is good. Price as expected for the level of the hotel. Good localization. Overall very good experience.
Stayed 3 nights in Apr 2018
Response from ed on Apr 10, 2018
Boa tarde! Muito obrigada pela preferencia.

6/10 Okay

Glenn, Canada

Liked: Room comfort
Disliked: Cleanliness, staff & service
Typical hotel that spend on the front appearance
Let me start off with I have traveled to Brazil now 17 times and have stayed at many different hotels.This hotel didn't rate high in my standards. from cleanliness to service. Upon check in the room appeared to be clean and on closer inspections you could find signs of previous guest, from hair to splatters on the mirror to shower stall. Looks like they just do a basic quick cleaning between guest. Only hotel I have every stayed at where they leave you with only 2 towels. From asking the front desk to the maid service 4 times to increase the towels. I finally received and they increased to 3 only. This lasted 1 day then back to 2 towels. Laundry service was terrible on the first attempt they came back smelling like they washed with a pair of someone else sneakers. Had to send out the second time. The restaurant used only once and was not happy when we placed our order for two meals they only brought one. I heard a rattle at my door and upon opening found another guest and bell Hop trying to get into my room. They had booked out my room to another guest. Then I was told I couldn't have a guest in my room when I invited one. Overall experience I would not stay again. This has nothing to do with the hotel but on arrival our rental car was given away. Even after calling the day before to confirm the rental company said YES everything is in place to pickup your reserved vehicle. I chalk it up to being the Brazilian way of doing things
Stayed 10 nights in Dec 2017
Response from Edileuza on Jan 9, 2018
Dear Mr. Grenn, good afternoon! Thank you for staying with us. We apologize for the facts mentioned by you during your stay in our Hotel, but we want to clarify that:  The cleaning of our rooms are carried out daily and supervised by the Management, we regret what happened. Towels are provided according to the guest's number of the reservation, as you have booked the room for only 01 person was left with a towel, however when asked by the guest plus one is attended to, as was left in your room two towels. cleaning service that was requested is performed until 16:00, but we will never stop cleaning, however, as it is high season sometimes it is not possible to perform the service at the request that is requested. Our valanderia service is outsourced and we worked this company for more than 2 years, until the moment we never had problems, we were informed by the Housekeeper that her clothes came back from the clean and very fragrant laundry, just like all the other guests. Our hotel is serious and appreciates the good and respectful service to all our guests, but we point out once again that your reservation has been carried out for only one person, so it is for to receive a covidado in his suit you would have to pay the

10/10 Excellent

NEIL, South East England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opposite the beach in a quite area of the seafront
Hotel very comfortable and clean and the staff very friendly and helpful. Breakfast was absolutely amazing with so many different foods and drinks available. Room was spacious and clean with comfortable bed and lovely shower. Balcony and ocean front view were pre-booked and didn't disappoint and well worth the extra fairly low supplement. lovely beach opposite although at high tide need to walk along the sea front about 200 metres to find any sand left. Safe for swimming and water was lovely and warm. Hotel has a swimming pool on the roof but didn't use this as so many beaches to use in the area and such brilliant beach weather. A nice touch was the hotel reception give you a beach towel if you are going out to the beach or swimming which saves you having to take your own or to have wet towels in your room.
Stayed 6 nights in Nov 2017
Response from Edileuza on Dec 20, 2017
obrigada

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall
The hotel is in a great location across the street from the beach in a quiet area. Parking is convenient in a garage under the hotel. The hotel has a great rooftop pool and patio area, however the sauna was not working. The restaurant serves a great breakfast. We also had lunch in the restaurant and although the food was good, it was overpriced and there are better and cheaper dining options a short walk down the street. The room had a safe, but it was not attached to the wall, so we were uncomfortable leaving any valuables in it. Overall the Hotel Cabo Branco Atlântico was a very good value. There were no surprise fees such as we experienced in other Brazilian hotels. It was one of the nicest four star hotels we stayed at in our trip through BraziI. I would stay there again and would recommend the hotel to friends.

10/10 Excellent

Anthony, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
It was a very professional and modern hotel. There is a great patio and pool that overlooks the beach. The hotel itself is located a bit far out of the central beach area, however it makes for a more quiet stay as there are a lot less people and noise on the streets, especially if there is a festival and parties like there was when I stayed in Joao Pessoa. The breakfast is quite impressive and the hotel restaurant has a nice ambiance.

6/10 Okay

Val, Oakville, Ontario, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a 3 star hotel
We had issues with our two part reservation. Front desk staff not up to the task. Several mornings without hot water in shower. Got stuck TWICE in both elevators. Scary moments. Breakfast food below par. Bed sheets and bathroom towels were grey not white (detergent quality?). Safe in room did not work and wasn't bolted to the wall. Room Wi-Fi intermittent. No iron or ironing board in room.

8/10 Good

RICARDO

Traveled with family
EXCELENTE!!
Excelente Hotel em lugar previlegiado e de fácil acesso. Atendimento profissional e com muito carinho de todos os funcionários!
Stayed 10 nights in Jan 2024
Response from Anna on Mar 15, 2024
Obrigada por sua avaliaçao e comentários! Te aguardaremos futuramente!

10/10 Excellent

Sidney G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito para o fim de semana
Uma das minhas melhores viagens, receptividade excelente, boa vista para o mar, um conforto excepcional.
Stayed 2 nights in Jan 2024
Response from Anna on Mar 15, 2024
Muito obrigada por sua avaliação e comentários!

10/10 Excellent

Odete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Joscimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Danilo

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Anna Louise on Dec 20, 2023
Obrigada por sua avaliação e comentários! Aguardaremos você brevemente para desfrutar ainda mais dos nossos serviços!

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
O hotel deixou muito a desejar , café da manhã com pães todos duros , sem qualidade! Hotel distante da área de maior movimento , com obras na frente impedindo o acesso à praia. Não voltarei!
Stayed 4 nights in Nov 2023
Response from Anna Louise on Dec 20, 2023
Ola! Obrigada por nos avaliar! Sobre nosso café da manhã, os paes e massas são geralmente produzidos todos os dias e são adicionados frescos, no momento da sua estadia os ar condicionados estavam um gelo em frente a mesa do café, o que fez com que eles ficassem um pouco rígidos. Fizemos algumas mudanças e creio que tenha sanado a situação!

10/10 Excellent

WALTER HENRIQUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã e Atenção dos funcionários : excelente! Lugar tranquilo! Necessita de carro proprio para deslocamentos (estacionamento R$10/DIA). Vale a oena!
Stayed 5 nights in Nov 2023
Response from Anna on Nov 30, 2023
Obrigada senhor Walter! Por sua avaliação e comentários!

10/10 Excellent

ORIVALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de nossa escolha
Sempre ficamos neste hotel quando vamos a João Pessoa, mas sentimos que o preço tem aumentado.
Stayed 1 night in Nov 2023
Response from Anna on Nov 30, 2023
Olá Orivaldo! Obrigada por ficar sempre conosco! Seras sempre bem vindo!

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Anna on Nov 5, 2023
Obrigada por sua avaliaçao Gustavo! Espero te ver por aqui novamente!

10/10 Excellent

gilmar claudio

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Anna on Nov 2, 2023
Agradecemos sua estadia e te aguardaremos mais vezes!

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, café da manhã muitooo bom, piscina perfeita. Amamos, e super recomendo.
Stayed 2 nights in Sep 2023
Response from Anna on Nov 2, 2023
Agradecemos sua estadia e te aguardaremos mais vezes!

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Anna on Nov 2, 2023
Agradecemos sua estadia e te aguardaremos mais vezes!

10/10 Excellent

DANIELA

Stayed 2 nights in Sep 2023
Response from Anna on Nov 2, 2023
Agradecemos sua estadia e te aguardaremos mais vezes!

10/10 Excellent

Simoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem nota 10
Foram dias incríveis neste hotel. Quarto confortável, arejado além de uma vista maravilhosa. Café da manhã delicioso e bastante variado. Linda área da piscina e funcionários educados e prestativos. Recomendo tranquilamente e voltaria a me hospedar novamente.
Stayed 7 nights in Sep 2023
Response from Anna on Nov 2, 2023
Que coisa maravilhosa Simoni! Obrigada por esse maravilhoso feedback! É otimo saber que estamos fazendo o nosso melhor sempre!

8/10 Good

Denise Brena

Stayed 4 nights in Sep 2023
Response from Anna on Nov 2, 2023
Agradecemos sua estadia e te aguardaremos mais vezes!

10/10 Excellent

Hellyda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amei o hotel, funcionários educados e prestativos, além disso, o quarto é bem aconchegante, tudo limpo e organizado. Pretendo voltar em breve!!
Stayed 1 night in Sep 2023
Response from Anna on Sep 13, 2023
Ola Hellyda! Obrigada por sua avaliação e comentários! Obrigada!

8/10 Good

Rodrigo

Stayed 3 nights in Aug 2023
Response from Anna on Sep 2, 2023
Obrigada por sua avaliação!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Anna on Aug 26, 2023
Obrigada por sua avaliação!

10/10 Excellent

MARGARETHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia muito agradável
Excelente estadia, ótimo hotel frente ao mar numa praia tranquila, ótimo atendimento.
Stayed 8 nights in Aug 2023
Response from Anna on Aug 26, 2023
Ola Margaretha! Que bom que deu tudo certo! Obrigada e volte sempre!

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Anna on Aug 10, 2023
Obrigada por sua avaliação!

2/10 Terrible

Juliana

Disliked: Cleanliness, property conditions & facilities, room comfort
Decepcionante ,sujo e velho
Hotel precisa urgente de uma reforma nos banheiros e quartos.Toalhas rasgadas, edredom velho com furos,azulejo da piscina sujo , soltando . café da manhã com variedade mas tudo muito ruim.Frutas de má qualidade , pães velhos ,duros e secos, pratos sujos.
Stayed 7 nights in Jul 2023
Response from Anna on Jul 25, 2023
Ola Juliana! Primeiramente, gostaríamos de agradecer pela sua confiança e lealdade ao escolher nosso hotel outra vez, Inclusive repaginamos o hotel com peças de decoração nas áreas comuns e nos quartos. A satisfação dos nossos hóspedes é realmente importante para nossa equipe, ficamos confusos por nada ter dado certo em sua estadia, apesar de nao termos sidos notificados a respeito da sua insatisfação! Pedimos desculpas pelos transtornos e informo que diante de seus comentários, estaremos aperfeiçoando ainda mais os nossos serviços, inclusive melhoraremos ainda mais nossa estrutura física para te receber mais uma vez!

8/10 Good

José Renato dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Tudo ótimo, café, quarto, limpeza e atendimento
Stayed 2 nights in Jun 2023
Response from Anna on Aug 10, 2023
Obrigada por sua avaliação e comentários!

8/10 Good

Maxuel l dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima super recomendo
Gostei da tudo, quartos amplos e muito limpo. Café com muita variedade, atendimento competente. Com certeza voltarei
Stayed 2 nights in Jun 2023
Response from Anna on Aug 10, 2023
Muito obrigada por sua avaliação e comentários! Espero recebê-los em um outro momento!

10/10 Excellent

Hugo breno

Stayed 1 night in Jul 2023
Response from Anna on Jul 25, 2023
Obrigada!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Anna on Jun 29, 2023
Obrigada por sua avaliação e comentários!

8/10 Good

LUCIENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Hotel é muito gostoso, porém está tendo obras na Orla e a vista e entrada para praia está fechada com placas de aço. Reservamos o quarto mais caro, por causa da vista e tivemos esta decepção.
Stayed 3 nights in Jun 2023
Response from Anna on Jun 22, 2023
Olá Luciene! Obrigada por sua avaliação e comentários! Lamentamos o ocorrido! A prefeitura de João Pessoa tem total dominio sob as ruas da cidade e calçadas também, para melhorar o local decidiu fazer uma intervenção nessa área! Mesmo assim há acessos tanto para o lado direto como para o lado esquerdo da calçada! Nosso hotel possui vista panorâmica da praia, o que faz com que seja possível apreciar tudo com mais detalhes! Obrigada e até a próxima!