Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby Gulraj from mumbai
Excellent stayPosted Apr 24, 2014
Pros: Large well done rooms and good welcome in traditional indian style
Location: A little away from main chowk, but very peaceful and on the way to Sam dunes and other sight seeing locations
Excellent Heritage Hotel with all facilities and good service.Large rooms,Good interiors
by Ceejay from Delhi
Careless managementPosted Jan 30, 2014
Pros: The location
Cons: Plenty. I think the management needs a change of heart.
Overall, a disappointing stay. The room  had a door bell which did not work. The bathroom door did not have a hook to hang clothes. The toilet paper was cheap; non-absorbent. The room did not have a socket to charge my mobile phone. [I had a two pin charger]. Finally located a socket in the bathroom - but the charger would foul with the switch! Result - the phone wont charge! The room had a "power saver" switch so that the customers could take the "key" and switch off the lights every-time they left the room. The switch was permanently kept ON! I can add few more points...but whats the point?
for Everyoneby Utsav from Gurgaon
Nice hotel nearby to prime areas of attractionPosted Nov 11, 2013
Pros: Location, ambience
Location: Umaid Bhawan palace and Mehrangarh fort are nearby
One complaint. Food was not that good. Snacks (Chicken Burger) served was stale and of poor quality
Recommendedby A verified traveler
Posted Mar 7, 2013 on Hotels.com
by A verified traveler
Be aware very poor hotel, disappointing experiencePosted Jan 25, 2012 on Hotels.com
No hot water, internet in room didn't work, which was the reason we chose this hotel. They lost my laundry, no apology, when I chased it they didn't return my calls. Forget to make a dinner booking for me at an outside hotel. Snails respond faster to requests then this hotel's staff. Extremely disappointing experience from a pricey heritage hotel, expected better. I definitely WOULD NOT recommend this to anyone, unless you want to experience pure frustration.