Outdoor pool

Reviews of Days Inn by Wyndham Joelton/Nashville

2 out of 5
Days Inn by Wyndham Joelton/Nashville
201 Gifford Pl, Joelton, TN

Reviews

7.6

Good

Rating 10 - Excellent. 289 out of 1005 reviews" "
Rating 8 - Good. 362 out of 1005 reviews" "
Rating 6 - Okay. 206 out of 1005 reviews" "
Rating 4 - Poor. 77 out of 1005 reviews" "
Rating 2 - Terrible. 71 out of 1005 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Amin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Was good, average
Stayed 1 night in Mar 2024

6/10 Okay

Todd

Traveled with family
Disliked: Amenities
Bathroom floor could have been cleaner. But otherwise the rest of the room was clean. We were only there to sleep then move on so it served the purpose. The parking lot was a disaster lots of pot holes you had to dodge.
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

Kara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super quick and easy, the room was cozy and nice! Parking lot is a bit rough but staff warned me about driving slow due to conditions so that was nice.
Stayed 1 night in Feb 2024
Response from MARY on Mar 3, 2024
we are glade you enjoyed your stay and hope to see you agin thank you days inn

10/10 Excellent

Edward

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MARY on Jan 28, 2024
THNAK YOU FOR THE REVIEW AND IM GLADE YOU ENJOYED YOUR STAY.

10/10 Excellent

Scott

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mackenzie on Jan 12, 2024
thank you forthe five star review! we are so glad you enjoyed your stay and we hope you stay again!

6/10 Okay

Maria

Traveled with family
Liked: Amenities
Days Inn has always been our place to stay, due it being affordable, clean & convenient. Our latest stay in Joelton Tennessee was less than perfect.The room reeked like an ashtray. It was awful. We had made the reservation a few weeks in advance. I reported the smell to the office and we were offered either a can of spray, or to move to a room further away from where we were parked. We had been on the road for over 10 hrs, and all we wanted was a good rest. We took the can of spray and we went to bed. It didn't fix the problem as well as we would have liked. We were out of there first thing in the morning with our belongings smelling like cigarette butts. The room shouldn't smell like cigarette to begin with-it was a non-smoking room. And if someone broke the rules it should have been cleaned and sanitized deeply before having other guests in it. This is not a condemnation of Days Inn as a whole-only the Joelton location.
Stayed 1 night in Dec 2023
Response from Mackenzie on Jan 6, 2024
we are so sorry to hear about this. we always clean our rooms thoroughly before we rent to the next guest. we apologize for the smoke smell. we do offer smoking rooms and those could have affected your room. again, we apologize for the inconvienence.

8/10 Good

Sonia

Liked: Staff & service, property conditions & facilities
Close any convenient to interstate.
Stayed 1 night in Dec 2023
Response from Mackenzie on Jan 1, 2024
thank you for the good review! we really hope you enjoyed your stay and we are glad you could find us convenient! come again soon!

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Dec 2023
Response from Mackenzie on Dec 31, 2023
thank you so much for the great review! we are so glad you enjoyed your stay and we hope you come again!

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One night stay
Stopped at this hotel to spend the night on the way back home. The room had very old dirty carpet. The walls were old wallpaper peeling off the bathroom. The wallpaper was peeling with mold all underneath it there was mold in the corners. I would stay away from this place if you’re looking for something clean. I cannot believe Days Inn allows such conditions in their hotel.
Stayed 1 night in Dec 2023
Response from Mackenzie on Dec 31, 2023
we are so sorry you did not enjoy your stay. we hope we were able to help accomodate you with this issue during your stay.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mackenzie on Dec 25, 2023
thank you for the great review! we hope you come again and we are so glad you enjoyed your stay!

10/10 Excellent

Richard, Excelsior Springs

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mackenzie on Dec 23, 2023
thank you for the 5 star! we are so glad you enjoyed and we hope to see you again!

10/10 Excellent

Shanya, Humboldt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love this location & staff are always so friendly. Love this location is only about 30 minutes from Nashville
Stayed 1 night in Dec 2023
Response from Mackenzie on Dec 15, 2023
we are so happy to hear that you love it! we hope you come again.

10/10 Excellent

Jodi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This has become my go-to place when I come to Nashville. Out of the city, super affordable and always clean.
Stayed 1 night in Dec 2023
Response from Mackenzie on Dec 9, 2023
we are so glad to here this! thank you so much for staying with us, you can always come back!

2/10 Terrible

Sylvain

Disliked: Cleanliness, property conditions & facilities
Very bad experience. There were roaches, notably several in the fridge. Mattresses were dirty. That was supposed to be breakfact included, but there was only a collation (drink cereal bars). We have complained to the staff (owner I believe here) and we have been told that, considering the situation they would reimburse us for the stay. But that could not be done directly, but through expedia. @Expedia customer service, please let us know what is the process for such reimbursement. Thank you.
Response from Mackenzie on Dec 9, 2023
we are so very sorry to hear this. when COVID hit, the breakfast got taken away and has not been brought back fully. we spray our property multiple times every week for bugs and are getting a new company to come in as well. we are really sorry that we could not reimburse you directly but since you booked through Expedia, we have no control over that. we really hope you get reimbursed as soon as possible and we are so sorry for the the bad stay.

8/10 Good

Zachary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the money .Convenient location. Very clean with comfy beds.
Stayed 1 night in Nov 2023
Response from Mackenzie on Nov 24, 2023
thank you so very much! we hope you come again!

8/10 Good

KEVIN, ERIE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick one night stay. Older property but clean and comfortable - close to eating choices.
Stayed 1 night in Nov 2023
Response from Mackenzie on Nov 26, 2023
thank you for the good review! our property may be older but we take pride in it. we hope you come again!

8/10 Good

Randy G

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was very nice. Room was good, however, the carpet could use a cleaning. We have stayed here before and there isn't any hotels in the area, so for the overall it is a decent place to stay and the bed is comfortable. Pillows, well...I'm particular to my own.
Stayed 3 nights in Nov 2023
Response from Mackenzie on Nov 26, 2023
thank you for the good review! we are glad you came back and enjoyed your stay again!

10/10 Excellent

Jodi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This has become my regular go-to when I come to the Nashville area. It's out of the city and is always very clean.
Stayed 1 night in Nov 2023
Response from Mackenzie on Nov 26, 2023
thank you for the great review! we are so glad you keep coming back!

8/10 Good

Harold

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mackenzie on Nov 26, 2023
thank you for the good review! we hope you come back!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Old hotel needs a renovation
Room was clean but carpet needs to be updated. Breakfast bars & coffee is not breakfast!
Stayed 2 nights in Nov 2023
Response from Mackenzie on Nov 26, 2023
thank you for the review! during covid, breakfast was taken away and has not been brought back. we apologize.

10/10 Excellent

travis

Stayed 1 night in Nov 2023
Response from Mackenzie on Nov 26, 2023
thank you for the great review! we hope you come again!

8/10 Good

Manznola

Stayed 1 night in Nov 2023
Response from Mackenzie on Nov 26, 2023
thank you for the good review! we hope you come back!

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Could have had a real breakfast
Check in went well room clean. Double beds firm and a bit hard. They advertise free breakfast. They provide a couple of flavors of breakfast bars, juice and poor coffee.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the review! during covid, breakfas was taken away and has not been brought back. we apologize.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good accommodations.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the great review! we are so glad you enjoyed your stay and we hope you come back!

10/10 Excellent

Naz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it
clean room, nice staff, pretty good price
Stayed 2 nights in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the great review! we are so glad you stayed and we hope you come again!

8/10 Good

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was noisy with loud TV next door and doors slamming late into the night. Heard people walking in room above us late evening.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the good review! we are so sorry to hear about the noisy and busy neighbors. we hope we were able to remedy the situation during your stay.

8/10 Good

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean could use some updating
Stayed 2 nights in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the good review! we are glad you enjoyed your stay!

6/10 Okay

William

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were some unique hole patterns in the sheets and top covers. Other bedding items were gently used or slightly stained. Pillows were great. Would definitely recommend the showerhead. If you stay here, check the toilet when you walk in. Give it at least three flushes before you choose to continue your stay in that room.
Stayed 4 nights in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the review! we hope we were able to remedy the situation during your stay!

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival and check-in at the property I was given a room that had live roaches which prompted me to request a room change. The staff accomodated my request and the second room proved to be okay. In the morning when my companion and I went for breakfast there were only coffee, juice and granola bars for the guests.... THATS IT! How this property manages to stay in business amazes me. I would NEVER recommend it to others.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
we are so sorry to hear that your stay was not up to par. we are glad that we were able to remedy the situation. during covid, the full breakfast was taken away and has not been brought back. we truly are sorry that the stay was not good.

2/10 Terrible

Joel

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This location is invested with roaches.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
we are so sorry that your stay was not up to par.

6/10 Okay

Randall M

Business traveler
This motel was adequate. Staff not friendly, rooms average, soap in coffee pot,staff does not keep motel clean.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the review. we are sorry that your stay was not up to par. we hope we were able to remedy the situation during your stay.

4/10 Poor

Jimary, South Jordan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Made a reservation for a non smoking king bed and they didn’t save any. We’re traveling with a 2 month old baby and can’t stay in the smoking area, they didn’t have anymore king rooms available had to switch to a double bed.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
we are so sorry that your stay was not up to par. we hope we were able to remedy the situation during your stay.

8/10 Good

Linda

Liked: Staff & service
The place was old. However, it was clean and very quiet.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the good review! our property may be older but we take pride in it. we hope you come again!

6/10 Okay

larry, boaz

Good stop in you don’t want to contend with the late afternoon Nashville traffic
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the review! we hope you stay with us again!

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. It was clean and quite and the employees were awesome.
Stayed 3 nights in Oct 2023
Response from Mackenzie on Nov 24, 2023
we are so thankful for this review and for you! we hope you come again!

6/10 Okay

Molisa

Traveled with family
The refrigerator wasn’t getting cool enough
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 24, 2023
we are so sorry for this inconvenience and we hope we could remedy this situation during your stay.

6/10 Okay

Rene

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 24, 2023
we hope you enjoyed your stay and if there was anything we coud have done to make it better then please let us know!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Room smelled like cigarette smoke and burn holes in the bed spread.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 24, 2023
we are so sorry for the inconvenience, we really hope we were able to remedy this situation or you.

10/10 Excellent

Mya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff great ,no worry very relax!!!
Stayed 2 nights in Oct 2023
Response from Mackenzie on Nov 24, 2023
thank you so much! please come see us again!

2/10 Terrible

JOHN, LAWRENCE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke, no working tv
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 24, 2023
we are so sorry for the inconvenience. we hope we could have remedied the situation.

6/10 Okay

Helen

Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 24, 2023
we hope you enjoyed your stay and if there was anything we coud have done to make it better then let us know.

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking right outside our rooms
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 24, 2023
thank you for the good review! wehope you come again!

6/10 Okay

Cheri, Howey In The Hills

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is very dated! We only stayed here one night while passing through. Lisa who checked us in was very friendly and helpful. Our room was super old but it was clean, the towels were so soft, the bed was comfortable and the AC worked really well. I wouldn’t stay here a week, but if I only need a place to sleep before moving on the price is right. Nutragrain bar and coffee are your breakfast
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 26, 2023
thank you for the review! we are glad you enjoyed your stay!

8/10 Good

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property for the price! When it comes to hotels and motels, you typically get what you pay for, but This one definitely exceeded my expectations. The condition of the room was pleasantly clean and had no lingering smells. It was very quiet and peaceful and I felt relatively safe for a motel! I gave it four stars out of five because you could tell that it was cheap and it showed in the condition of the property as well as the cleaning, but overall I was actually extremely impressed with what I got for the price!
Stayed 2 nights in Sep 2023
Response from Mackenzie on Nov 24, 2023
we are so happy that you had a great experience with us! thank you for the amazing remove and we hope you come again!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to rest.
Stayed 1 night in Oct 2023
Response from Mackenzie on Nov 24, 2023
thank you so much! we hope you come again!

4/10 Poor

Anita

Disliked: Cleanliness, property conditions & facilities
Not clean
Very outdated. Room was non smoking but smelled very strongly of smoke. Bathroom was in serious need of repair - wall falling apart at the shower and tile was black with dirt in corners.
Stayed 1 night in Sep 2023
Response from Mackenzie on Nov 24, 2023
we are so very sorry. we are working in updates as well as changing owners. we hope that your next stay is better.

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mackenzie on Nov 24, 2023
thank you for the five stars! we hope you enjoyed your stay!

2/10 Terrible

Cory

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Awful
This hotel is so awful it stinks and even the non smoking room smells like a bingo hall the front desk lady is as rude as can be everything is out to date got wholes in the wall covered by piece of wood the worst hundred something I’ve ever spent
Stayed 1 night in Sep 2023