Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
by A verified traveler from MAnchester

Service is pandemonium

Posted Oct 11, 2008
Asked for packed lunch, got breakfast in a box! Ordered 2 sandwiches for lunch on another day and it took 40 minutes and several chasing of the waiting staff. Called for luggage to be collected from room at 11.45am in time for collection by driver at 1pm. Luggage was not collected even an hour later and we departed 15 mins late. We had a train to catch so were lucky we had left enough time.
5 out of 5
Recommended
by A verified traveler from Kent

Possibly the best hotel I've ever stayed in.

Posted Sep 23, 2008
This hotel has absolutely everything. Stunning grounds, attentive and eager to please staff, gorgeous food, elegant restaurants, proximity to the city centre, beautiful pool, rooms to die for. Even the steep "road" between the reception area and the rooms is catered for, via a shuttle service which consists of a golf buggy and an inevitably cheerful driver. If you want a real touch of class and to be looked after in total comfort, this is the place. Flawless.
5 out of 5
Recommended
by A verified traveler from Duisburg

Over the Top in J'burg

Posted Sep 15, 2008 on Hotels.com
Ein absolutes Top Hotel wo es einem an nichts fehlt
4 out of 5
Recommended
by A verified traveler from LA. CA.

Odd layout but lovely hotel

Posted Sep 12, 2008
This hotel was converted from a hillside condo development, so the layout is a bit odd. This is not the place to be if you can't handle stairs...rooms are at varying levels, and there's not always an elevator in the building you're in. But the service is excellent, and the rooms are large and comfortable.
5 out of 5
Recommended
by A verified traveler from Saudi Arabia

great hotel

Posted Sep 11, 2008
great hotel, great location, great service Would definitely recommend. also , staff was very helpful and always responsive.
5 out of 5
Recommended
by A verified traveler from jupiter, fl

unbelievable service and room.....you are treated like royalty

Posted Aug 7, 2008
setting is incredible, high on a ridge overlooking the city. grounds are beautifully manicured, rooms leave NOTHING to be desired. security is very thorough. staff is extremely kind and accommodating.
5 out of 5
Recommended
by A verified traveler from London

a real treat

Posted Jul 31, 2008
teh hotel staff were extremely helpful with special requests, and made my stay a memorable one.
5 out of 5
Recommended
by A verified traveler

Business hotel

Posted May 14, 2008
The westcliffe hotel is a friendly and welcoming retreat from busy Johannesburg. The facilities and meals offered where also excellent. As a business traveller I found that the Westcliffe was relaxing and a great place to recharge.
5 out of 5
Recommended
by A verified traveler from London

superb hotel

Posted Mar 14, 2008
wonderful service, very personal. I'd had a horse riding accident just prior to arriving at the hotel, and was looked after exceptionally well - when I asked for a doctor, he was in my room within half an hour, and the spa staff took extra care to pamper me well. A wonderful, elegant, comfortable hotel in the most beautiful surroundings.
5 out of 5
Recommended
by A verified traveler from London & Pretoria

Splendid hotel, will go back any time

Posted Jan 3, 2008
great hotel, good value for money