Ratings based on 42 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveler from Florida
Reservations are not Honored.Posted Sep 13, 2014
Pros: Staff, location, food.
Cons: They should Honor their reservations.
Location: Mall. Restaurants.
After a 11 hour flight and arriving late at night and tired we were informed they had overbooked the suites, which I had reserved and paid for three months before. They also could not guaranteed that I would get one the next day. They proceeded to give me a smoking room with a terrible smell. Finally they gave me a non-smoking regular room. The next day they did transfer us to a suit. The Hotel is beautiful. The staff is excellent. It is in a great location. The food in the restaurant is outstanding. If they could only get their reservation process right it would be an outstanding hotel. ( By the way I returned 3 days later for a one night stay and had the same problem with the room, I could not get in my room until 7PM)
for Everyoneby A verified traveler from St. Louis, MO
Convenient location and very safePosted Aug 16, 2014
Pros: Accommodations and service
Cons: Free continental breakfast for all.
Location: Shopping was excellent with shuttle service very convenient. Free shuttle to Gautrain that connects you to Johannesburg, Pretoria, etc.
Excellent experience with commendable staff. Caring and accommodative.
for Familiesby Jaiswal from NY
Wonderful customer service.Posted Jun 20, 2014 on Hotels.com
They have fantastic shuttle service run, always on-time. Nice restaurant with quality food. Also, they have very conviniently located bar with warm service.
for Everyoneby A verified traveler
Great location for SandtownPosted Jun 16, 2014
Hotel staff were very pleasant and were very helpful in organising some tours we wants. Overall, a great hotel - we stayed on the 6th floor which has the executive lounge.
for Business Travelersby Ishmael from Harare, Zimbabwe
Great for business meetingsPosted Jun 3, 2014
Pros: The location.
Location: Not too busy, like some areas of Sandton.
There is enough facilities to hold business meetings, and the hotel has a business feel to it, which is just what I needed.
for Everyoneby Emmanuel from Londn (UK)
Sandton HideAwayPosted May 13, 2014
Pros: Very espacious, plenty room at the lobby ..
Cons: No need for improvement
Location: Good location ... but the inconvenient is the distance to the Sandton shopping mall.
The Hilton hotel in Sandton / Johannesburg is a wonderful hotel, for business rendez vous and family retreat. The major inconvenient is transport and location. There's a shuttle to ferry people to the Sandton mall ... but still not the ideal. Nevertheless, I will recommand the hotel to friends and colleagues
for Business Travelersby A verified traveler
Posted May 12, 2014 on Hotels.com
for Everyoneby Craig from London
Excellent hotel very helpful staffPosted Apr 16, 2014
Had a lovely stay at hilton sandton for my wedding night. Staff did the room up beautifully for us and were so helpful.
for Everyoneby Dale from Ontario,NY
wonderful,everyone was sooo accommodating.....Posted Apr 8, 2014
Pros: Nothing to not like.
Location: Tiger Park Safari's ect
Loved S.Africa will go back real soon and went to the white tiger park and also went on a Safari (horseback!) loved my trip and my hotel stay. Will go again ...Expedia has also been wonderful for the arrangements.... Dale
by A verified traveler
Posted Jan 31, 2014