Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by ggz from world/U.S.A.

food was best ever!

Posted Apr 15, 2014
Pros: most everything
Cons: two twins pushed together; was suppose to get double bed. shower door needed adjustment. air/heat difficult to understand/utilize. bath fan no work
Location: no walk paths. taxi to get anywhere $15 minimum u.s.
As a chain they have problems of course such as; did not have my registry when contacted by phone from bus terminal, did not have information for my friend that tried to check in/etc, shower door did not close all the way, hard to figure out heat/air, if it even had heat cycle?? Still, the staff was wonderful, helpful; grounds were very nice and secure in the midst of Johannesburg suburb which is by U.S. standards one BIG HOOD. Your biggest expense will be taxies. The food was so good, it was near worth the visit for that alone! It is very inexpensive if you order normal meals, buffets are more, but still reasonable.
4 out of 5
Recommended
for Everyone
by Gail from Jackson, NJ

Safe and 10 min. free shuttle to terminal

Posted Apr 10, 2014
Pros: large rooms, free WiFi
Heard terrible stories about Joberg. No problems at this hotel. Rooms including bath rather large. Less than 2 K from airport but never heard jets. Girls at front desk could be friendlier and more professional! Rest of the staff very nice. Left baggage there for 1 week, much safer than at airport.
5 out of 5
Recommended
for Everyone
by caroline from Birmingham United Kingdom

Excellent hotel

Posted Apr 8, 2014
My flight arrived early and l was checked in. Staff polite and very helpful with all the information l needed
5 out of 5
Recommended
for Everyone
by A verified traveler

superior service

Posted Apr 6, 2014
we flew in early and our check in was many hours away.not only did they let us check in early,but they upgraded our room at no extra charge.could not have been more accomodating.thank you
5 out of 5
Recommended
for Everyone
by Fiona from Edinburgh

Nice hotel close to the airport

Posted Apr 4, 2014
After a few cancelled and delayed flights we stayed in this hotel just for a night before continuing on our journey to Cape Town. It was a very short stay but we found the hotel and the room very clean, spacious and comfortable and any staff we dealt with were friendly and helpful. The hotel operates a complimentary little bus to the airport every hour which takes about 5 mins and leaves right from the front door. Unfortunately we missed the last shuttle from the airport to the hotel which is at 11.30pm as our flight was delayed and had to get a taxi which was a bit expensive. I think as it was a taxi from outside they probably took advantage of the fact we were tourists with no clue which we were and just desperate to get there after 3 days of no sleep! So just be aware if you miss the last shuttle you can phone the hotel and they can book a reputable taxi for you. We only booked the reservation the night before and the rate was very reasonable well worth it. Checking in and out was quick and easy too, would definitely recommend this hotel as an airport stopover.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent for stopover

Posted Mar 30, 2014
I stayed overnight before flying on to PMB. Was fantastic after a long journey to go to a cool and comfortable room. The shuttle service is only once an hour so if you miss it, it could be a long wait but apart from that it is excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently placed for our vist

Posted Mar 19, 2014
Pros: Everything
Cons: The king kilo on the menus
Location: No idea as we just travel each day to see our son
The staff are always available to help with any problems......we were allowed a choice from any menu in the restaurant as we don't like heavy meals at night...the only negative for me is that each time I have stayed the king kilo was not very nice....
3 out of 5
Recommended
for Everyone
by A verified traveler

ok

Posted Mar 17, 2014
Good location close to the airport, service was not the greatest and wifi service even worst
4 out of 5
Recommended
for Everyone
by jesse from minneapolis, mn

Ok place close to airport

Posted Feb 25, 2014
Pros: Close to the airport, work out room is good
Cons: Stronger internet in the restaurant.
Location: Airport
This holtel is around 5 minn from the airport. The buffet in the am is hit or miss, and is the dinner ordering off the menu was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok for overnight stay

Posted Feb 18, 2014
Spent 2 nights. Found the staff courteous and food good. Rooms spacious and comfortable (a bit of a labyrinth though!). Will happily use it again.