Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buckinghamshire, UK

Really comfortable place to rest after flight

Posted Oct 9, 2014
Enjoyed it all, thank you. We had a long flight and it was great to be able to relax here.
5 out of 5
Recommended
for Everyone
by A verified traveler from nottingham

Great airport Hotel

Posted Oct 9, 2014
Follow the signs for bus terminal when leaving arrivals then just wait at the doors & keep a eye for the 'premier' shuttle van. I got lucky & only waited 5 minutes what I could tell the bus times where random but I don't think you would be waiting any longer than 30 minutes. Emperor's Palace & casino good place for safe night out 150 rand in taxi. But make sure you have an organised lift back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Overnight near O R Tambo airport

Posted Oct 5, 2014
Pros: Huge room was very comfortable. Breakfast buffet was also excellent.
Location: Although they offered day tours of Johannesburg, we were happy just to relax at the hotel.
Good place to stay overnight near the airport, with an airport shuttle bus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Why should I give it a title?

Posted Sep 21, 2014
The only criticism is the airport shuttle. Once an hour is not sufficient. It was very irritating having to wait such a long time at the airport. Otherwise lovely place and I would definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from nova scotia canada

Just Perfect

Posted Sep 19, 2014
Location: Very convenient to the airport with a good free shuttle service.
Beautiful room and helpful staff. We enjoyed our dinner buffet too. Just great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Excellent value and accommodating staff

Posted Sep 3, 2014
Pros: The staff was great, the hotel clean and rooms were spacious and contemporary. Location was convenient from the Airport with free shuttle.
Cons: The shuttle service was a little slow and cramped at times.
Location: Near airport, without feeling like you are at an airport hotel. We visited the Lion's Park where we were able to pet lion cubs and feed giraffes.
Arriving in Johannesburg at 7:30 a.m. local time after about 30 hours of travel, we were greeted with an offer of coffee or tea and a warm towel, when registering. At that time in the morning, I was fully prepared to be told that our room wouldn't be available for several hours. To my absolute amazement, they allowed us to check-in and access our room immediately. We were able to freshen up before going to spend the day at the Lion's Park; a tour that they arranged for us spontaneously, through a local provider. Additionally, we had rented two rooms with different special requests for each. They were able to accommodate all of our requests, which they had read and planned in advance! When my daughter developed cold-like symptoms, they arranged the shuttle to take me to the pharmacy in the airport. The driver even escorted me to the shop! They just made it easy . . . and after 30 hours of travel, that's what we needed. We were so impressed that we made reservations for the night that we were staying in Jo-burg prior to our departure, as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Red Deer Alberta, Canada

Great location close to O Tambo airport

Posted Sep 1, 2014
Pros: Crisp, clean and comfortable
Checked in late, left early but was a good experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Next door to the Johannesburg airport OR Tambo

Posted Aug 31, 2014
Pros: Close to airport, shuttle was free and frequent. Quality of room and public areas was quite high. Courteous and competent staff were pleasant.
Cons: Paint could be touched up in a couple of places.
Location: This is great place to stay if you are overnighting between flights. Really don't know about the area.
We were expecting a room, instead we got suite, a king sized bed with high quality sheets, pillows, and duvet with down comforter, shower stall, a separate soaker bath tub, two television sets, coffee maker, security safe, a writing desk with leather writing pad, air conditioning, black out curtains, sofa and chairs. Room was quiet and free of off odors. Free wi-fi was available, and it worked well. Breakfast was not included, but was available at two price levels, cold items only, and at higher price hot items also. A pretty decent selection was offered. We connected with their airport shuttle with almost no wait, but depending on time of day it runs on half hour or hourly, if outside of high traffic hours it might be a good idea to confirm the schedule. We liked the room so much, we booked another night for the return leg of our trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Exceptional Customer Service

Posted Aug 11, 2014
This was by far the best hotel we stayed at in Joburg. We also spent a night in the Protea Balalaika and the Holiday Inn Sandton, both were more expensive and not as enjoyable. The staff are extremely friendly and accomodating. Any issues that we had were resolved instantly. The hotel has a beautiful interior. The rooms are great, some are incredibly spacious, others are a standard size. The business center was open 24hrs and had free internet access which I really appreciated. The food at the restaurant was good and reasonably priced for a hotel. Our first night stay was exceptional, where we were greeted (?by the manager) when we checked in and when we checked out he ensured that everything was to our liking and offered us complimentary coffee. There is also a complimentary shuttle to and from the airport that runs every hour. The only downside is that it is on the outskirts of the city by the airport. We had a one-day stopover in Joburg (twice), and for this purpose it was excellent. If you do need to get around the Gautrain station is not too far away. Overall, great experience. Would definitely return to this hotel in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice otel close to the airport

Posted Aug 7, 2014
Pros: Everything! - service!
Arrived in the afternoon - very comfortable hotel with really attentive staff. Good food and wine in the restaurant and an excellent buffet breakfast. When leaving they were able to provide us with a shuttle to the nearest station so we could get the Gautrain into the centre of Joburg.