Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Windhoek

Nice hotel for stay in Johannesburg

Posted Aug 11, 2014
Pros: very much.
Cons: keep the price competitive.
The staff are very friendly. The room are very nice except the noise made by the air conditioning system.
Comment from Hotel Management
Aug 19, 2014 by Mark Wernich, Hotel Management
Dear Traveller, Thank you for choosing the Radisson Blu Gautrain Hotel on your recent visit to Johannesburg and for taking the time to share your experience with us. We are very pleased to hear that you had an enjoyable stay with us. The Radisson Blu Gautrain Hotel takes pride in the comfortable elegance we have to offer our guests from our rooms to our slick and stylish Central One Bar & Restaurant. We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team here at the Radisson Blu Gautrain Hotel. We appreciate you taking the time share your experience. Your comments are valued and will be used to consider improvements in the future. Once again, thank you very much for staying with us and we really look forward to welcoming you back to the Radisson Blu Gautrain Hotel in the very near future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Maputo

Convenient and comfortable

Posted Jul 16, 2014
Pros: Location, services, rooms.
Stayed at the Radisson Blu Gautrain for a long weekend. Chose it for its closeness to the Guatrain station and Sandton shopping centre. Had stayed here once before and liked its rooms. This time it was no different. Free internet is a big plus.
Comment from Hotel Management
Jul 20, 2014 by Mark Wernich, Hotel Management
Dear Traveller, Thank you very much for the review on Expedia, it is really great to hear that you enjoyed your stay with us and that your expectations about our hotel were met. Our location is one of the best in Sandton with easy access to the Gautrain and all the major shopping centres. The Radisson Blu Gautrain Hotel takes pride in the comfortable elegance we have to offer our guests from our rooms to our slick and stylish Central One Bar & Restaurant. Thank you very much for staying with us and we really look forward to welcoming you back to the Radisson Blu Gautrain Hotel in the very near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great location and value funky hotel

Posted Jul 6, 2014
Pros: Rooms lovely, good value, nice staff, parking on site and porters available to help take bags across to the station
Cons: Soundproofing of rooms
Location: Nelson Mandela Square and Gautrain station just over the road
Rooms lovely, good value, nice staff, parking on site and porters available to help take bags across to the station
Comment from Hotel Management
Jul 20, 2014 by Mark Wernich, Hotel Management
Dear Traveller, Thank you very much for the excellent 5 star review on Expedia, it is really great to hear that you had an excellent stay with us and that your expectations about our hotel were met. We take pride in our “Yes I Can!” culture and we are delighted that you found our team to be helpful and efficient. We will be sure to pass your message of compliments to the entire team here at the Radisson Blu Gautrain Hotel. We do apologize if you experienced a noisy room. if you ever experience a noise levels problem again please let the Manager On Duty know and we can look at moving you into a non traffic facing room. We appreciate you taking the time share your experience. Your comments are valued we hope for another opportunity to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great price and excellent service

Posted Jun 9, 2014
Kind service and very cool design. A nice break from the everyday boring goral decor. Food is also excellent.
Comment from Hotel Management
Aug 11, 2014 by Mark Wernich, Hotel Management
Dear Traveller, Thank you very much for making the Radisson Blu Gautrain Hotel your home away from home on your recent visit to Johannesburg and also for taking the time to tell us about your experience. We are very pleased to hear that you had an enjoyable stay with us. The Radisson Blu Gautrain Hotel takes pride in the comfortable elegance we have to offer our guests from our rooms to our slick and stylish Central One Bar & Restaurant. Our Executive Chef Stuart Cason will be very pleased to hear that you had a great dining experience, I will be sure to pass your message of compliments to him and the entire restaurant team. Once again, thank you very much for staying with us and we really look forward to welcoming you back to the Radisson Blu Gautrain Hotel again in the very near future.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted May 20, 2014 on Hotels.com
The hotel was cheek and modern. The staff courteous and accommodating. The location is very convenient a block from Mandela square and shopping center. The wifi was intermittent and could be improved. If you need cab fetch one outside. You can get one from hotel servicd but rates are 2x.
4 out of 5
Recommended
by Susanna from Honolulu

One of the best hotels of our S Africa trip

Posted May 18, 2014 on Hotels.com
Excellent location: the hotel is located across Sandton train station. Good service: staff are very friendly and professional. Good restaurant: good buffut breakfast and dinner.
4 out of 5
Recommended
for Everyone
by Sylvia from Australia

Sandton

Posted May 8, 2014
Pros: Very modern and a good location
Location: Very close to Sandton Shops, Mandela Square, restaurants and the train station was just over the road.
We had a great time the hotel was very good, and we enjoyed our 2 night stay
Comment from Hotel Management
Jun 9, 2014 by Mark Wernich, Hotel Management
Dear Sylvia, Thank you so much for taking the time to review the Radisson Blu Gautrain Hotel. We are very happy you enjoyed your stay with us. We look forward to welcoming you back again the next time you visit Johannesburg.
5 out of 5
Recommended
for Business Travelers
by Female business

Great place to stay

Posted May 7, 2014
Pros: Friendly, good location, nice room.
Cons: No complaints.
Location: The Nelson Mandela Square has a number of restaurants and shopping and the Sandton Mall behind it has more. Many of my work meetings were close by.
I spent two weeks at the Radisson Blu Gautrain and that's a real test for a hotel. But everything worked well, the room was comfortable, the staff was friendly, the breakfast buffet and dinner were great, the wifi worked every day, etc. The location was excellent, with the malls and shopping nearby, and the Gautrain to travel safely further away. There's a good range of equipment in the workout room, which I used most days. I'm sure it works fine for overnight stays, but the hotel was especially good for a long business stay. Very safe for a woman traveling alone.
Comment from Hotel Management
Jun 9, 2014 by Mark Wernich, Hotel Management
Thank you so much for taking the time to write a wonderful review on the Radisson Blu Gautrain Hotel. We are very pleased to read that you enjoyed your stay with us. We look forward to welcoming you back to your home away from home when you travel back to Johannesburg.
5 out of 5
Recommended
for Everyone
by Iain Mac from Birmingham

Location

Posted May 7, 2014
Pros: General attitude of staff, and great breakfast. Very handy for the shops and restaurants in Santon Centre
Location: Very close to Santon Shopping Centre and Mandela Square. Felt Ok during the day, but would recommend the courtesy bus for evening collection.
excellent hotel with minibus service to Nelson Mandela square (had to wait ages though - but excellent collection later in the evening) One couple in our party had problem with room, and were upgraded to a business suite ! we were all given complimentary breakfasts ( which were excellent ) Lovely rooms and pristine
Comment from Hotel Management
Aug 11, 2014 by Mark Wernich, Hotel Management
Dear Iain Mac, Thank you very much for the excellent 5 star review, it is really great to hear that you had an excellent stay with us and that your expectations about our hotel were met. We are really pleased that you found the location of the hotel excellent, being the most centrally located hotel in Sandton does provide certain perks and we are happy that you took advantage of our free shuttle to explore the surrounding Sandton area. We take pride in the comfortable elegance we have to offer our guests from our rooms to our slick and stylish Central One Bar & Restaurant. We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team here at the Radisson Blu Gautrain Hotel. Once again, thank you very much for staying with us and we really look forward to welcoming you back to the Radisson Blu Gautrain Hotel in the very near future.
4 out of 5
Recommended
for Overnight Stay Before Destination
by George from Atlanta

Overall Great Hotel

Posted Apr 23, 2014 on Hotels.com
After a 16½ hour flight to Johannesburg I was beyond exhausted. I fell asleep pretty early in the evening and was still asleep at 8 a.m. when I awoke to my door being opened from the outside. Now I normally put the "do not disturb" sign up before going to sleep and remove when checking out, but I merely forgot this evening/morning. Without a warning knock, the housekeeping team unlocked my door and swiftly opened up, only to catch the security latch. This made a very loud thud and startled me. I am a very light sleeper and would have woken to the sound of a warning knock. Instead I sprung out of bed thinking I was being robbed. From the crack in the door, the member of the housekeeping staff announced that she was there to turn the room. I informed her that I was still sleeping and wasn't planning to leave just yet. She asked me when I was leaving, to which I asked what time check-out was. She told me 11am, so I replied that I would be leaving then. She left and at that point I was awake. I went downstairs for some breakfast. I stopped by the front desk asking about check-out, and they informed me I could do a late check-out as late as late as 5pm. I requested a 3pm checkout, and the front desk obliged. After returning to my room, housekeeping came in without warning, and again caught the security latch. I told them I requested a late checkout and something was mumbled, and the door closed. Other than this member of the staff, it was a wonderful stay.