Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
4.3 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom USA
Nice locationPosted Sep 20, 2014
The location and grounds were nice. Renovation was going on so there was some confusion associated with that. The experience of the staff was just so-so and if improved would have helped the experience. The room was big but awkwardly furnished...they didn't hire a good interior designer if at all. Definitely not 5 star but still nice. The restaurant was nice and the staff were friendly but still need more experience to help the cause. The wifi worked fine and was fast.
by A verified travelerfrom Melbourne, Australia
Could have been better...Posted Aug 11, 2014
Pros: Security and views.
Cons: The internet.
Initially at check in they couldn't locate my booking. Apparently Expedia bookings are some times dropped. I had my printed receipt on me, so they had to honor it. Fortunately they had an extra room, but housekeeping had to turn it over. Was delayed about 15min as a result. Internet at this place is woeful. Very patch coverage. Room was meant to come with water, but I had to call and remind them. They didn't replace it after day 1. Breakfast was nice and the compound has a nice outlook and is secure. This hotel is meant to be five stars, but the attention do detail doesn't warrant this rating. Maybe it is an African five stars?
for Business Travelersby A verified traveler
Very good surrounding and locationPosted May 27, 2014 on Hotels.com
The hotel was under renovation and therefore little in convenience. It was not bad at all.
for Everyoneby Nickyfrom Midlands UK
Comfortable modern hotelPosted May 2, 2014
Pros: Beautiful room, an amazing reasonably priced Spa.
Location: Lion park, trip to SOWETO
Idea location for us to be able to visit friends who live in Johannesburg.
for Familiesby A verified traveler
Posted Mar 27, 2014 on Hotels.com
the place was very comfortable but i kept having issues with the wifi.
for Business Travelersby Johanfrom Belgium
disappointing all overPosted Mar 24, 2014 on Hotels.com
I have no idea how this hotel could have gotten the rating it has. It was very disappointing for me, but also for my colleague who had a room in a different part of the hotel. I would not recommend it.
Recommendedby Leighfrom PNG
An oasisPosted Mar 9, 2014 on Hotels.com
A very comfortable hotel. Lived up to its reputation.