Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
4.3 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Nice location

Posted Sep 20, 2014
The location and grounds were nice. Renovation was going on so there was some confusion associated with that. The experience of the staff was just so-so and if improved would have helped the experience. The room was big but awkwardly furnished...they didn't hire a good interior designer if at all. Definitely not 5 star but still nice. The restaurant was nice and the staff were friendly but still need more experience to help the cause. The wifi worked fine and was fast.
3 out of 5
by A verified travelerfrom Melbourne, Australia

Could have been better...

Posted Aug 11, 2014
Pros: Security and views.
Cons: The internet.
Initially at check in they couldn't locate my booking. Apparently Expedia bookings are some times dropped. I had my printed receipt on me, so they had to honor it. Fortunately they had an extra room, but housekeeping had to turn it over. Was delayed about 15min as a result. Internet at this place is woeful. Very patch coverage. Room was meant to come with water, but I had to call and remind them. They didn't replace it after day 1. Breakfast was nice and the compound has a nice outlook and is secure. This hotel is meant to be five stars, but the attention do detail doesn't warrant this rating. Maybe it is an African five stars?
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Very good surrounding and location

Posted May 27, 2014 on Hotels.com
The hotel was under renovation and therefore little in convenience. It was not bad at all.
5 out of 5
Recommended
for Everyone
by Nickyfrom Midlands UK

Comfortable modern hotel

Posted May 2, 2014
Pros: Beautiful room, an amazing reasonably priced Spa.
Cons: No
Location: Lion park, trip to SOWETO
Idea location for us to be able to visit friends who live in Johannesburg.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 27, 2014 on Hotels.com
the place was very comfortable but i kept having issues with the wifi.
3 out of 5
Recommended
for Business Travelers
by Johanfrom Belgium

disappointing all over

Posted Mar 24, 2014 on Hotels.com
I have no idea how this hotel could have gotten the rating it has. It was very disappointing for me, but also for my colleague who had a room in a different part of the hotel. I would not recommend it.
5 out of 5
Recommended
by Leighfrom PNG

An oasis

Posted Mar 9, 2014 on Hotels.com
A very comfortable hotel. Lived up to its reputation.