Property amenity

Reviews of Irene Country Lodge, Autograph Collection®

4 out of 5
Irene Country Lodge, Autograph Collection®
Nellmapius Drive, Irene, Centurion, Gauteng

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 132 reviews" "
Rating 8 - Good. 41 out of 132 reviews" "
Rating 6 - Okay. 6 out of 132 reviews" "
Rating 4 - Poor. 3 out of 132 reviews" "
Rating 2 - Terrible. 2 out of 132 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Feb 2024

8/10 Good

FLORIAN

Stayed 1 night in Nov 2023

4/10 Poor

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkout
Pretty much al was good except my check out. Check out is officially 10 am which is incredibly early in my experience. Getting some leeway on this was not easy and even getting a concession until 12 noon, I felt that I was somewhat harassed into leaving. Not good for a longstanding and frequent user.
Stayed 8 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY OF CHOICE!
We did our South African wedding here 7 years ago and returned for a family reunion. I love this place!
Stayed 5 nights in Sep 2023

8/10 Good

David

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Webster

Stayed 1 night in Jul 2023

8/10 Good

Theo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hopolang Kgaladi on May 9, 2023
Dear Richard, Thank you for your positive feedback. We are glad to have hosted you and we hope to see you soon!Regards,

8/10 Good

Lettie Nozipho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Hopolang Kgaladi on May 9, 2023
Dear Nozipho, Thank you for your positive feedback. We are glad to have hosted you and we hope to see you soon!Regards,

10/10 Excellent

Ayeshah

Stayed 1 night in Mar 2023

10/10 Excellent

Olsian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked tha staff and the beauty of everything
Stayed 3 nights in Mar 2023

10/10 Excellent

anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING !!
Everything was excellent, a very big WOW !!!
Stayed 1 night in Jan 2023

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is gorgeous, from the entrance to the lobby to the actual room, we fell in love with this place, and the people, just 2 issues though, the air conditioning in the room barely worked and the ceiling fan constantly made a knocking noise to where we couldnt sleep, inspection of the room really needs to be checked well before having your guests enter
Stayed 2 nights in Jan 2023

10/10 Excellent

Rocco Le

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Relaxing atmosphere. Rooms were comfortable and restaurant was good.
Stayed 4 nights in Oct 2022
Response from Maureen on Oct 24, 2022
Dear RoccoThank you for your feedback.i will certainly share the feedback with the entire team.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

RS

Stayed 1 night in May 2022
Response from Maureen on Jun 15, 2022
Thank you for choosing the African Pride Irene Country Lodge for your recent travels to Irene. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Maureen on Jun 15, 2022
Thank you for choosing the African Pride Irene Country Lodge for your recent travels to Irene. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

8/10 Good

JL

Stayed 1 night in Feb 2022
Response from Maureen on Feb 8, 2022
Greetings Thank you for staying at Irene Hotel & Spa. we trust that you had a great stay with us.

4/10 Poor

Luyanda

Liked: Cleanliness
Disliked: Staff & service
Very disappointed
I had such high hopes for this property and had been looking forward to it for a while. My disappointment started at check in where I was given a different room from what I had booked. The room was billed as a Lake View but all you could see was the top of the tree. The lady at Reception was very rude and disrespectful. We could here the noises from the room next door, which kept us up for most of the night. Our room was also not 100% clean and had a strong cigarette smell, despite being listed as non smoking. Will not come back here
Stayed 1 night in Nov 2021
Response from Maureedn on Nov 23, 2021
Dear Ms Peter Thank you for taking the time to let us know about your experience while staying with us. Your check-in experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the the housekeeping & Front office manager leadership team to ensure the necessary guidelines are in place and reviewed to prevent any inconsistencies from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Regards Maureen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Maureen on Oct 26, 2021
Greetings, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at African Pride Irene Country Lodge. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories here whenever your travels bring you back to Irene.

10/10 Excellent

nicola

Stayed 1 night in Sep 2021
Response from Maureen on Oct 26, 2021
Greetings, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at African Pride Irene Country Lodge. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories here whenever your travels bring you back to Irene.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven
We had the most amazing 1 night stay at one of our favourite places. The service was top notch from start to finish. Marielle(reservations) patiently listened and tried to accommodate my requests, check in was efficient as was check out (Elizabeth is the most gracious receptionist) and the lake facing rooms (our favourite) were spotless. Kulani, the golf cart driver who took us to our spa treatment and could also take us across to the farm, was such a pleasant, friendly soul. Jacques(the manager) was hands on, friendly and accommodating. Breakfast was divine. This is definitely the place to destress, relax and unwind and we will definitely be back.
Stayed 1 night in Sep 2021
Response from Maureen on Oct 26, 2021
Dear Natalie, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at African Pride Irene Country Lodge. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories here whenever your travels bring you back to Irene.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Onisms

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Maureen on May 5, 2021
Greetings Thank you for choosing the African Pride Irene Country Lodge, Autograph Collection. we hope that you had a great stay with us. Regards Maureen

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time away from home
Our stay was amazing. My husband and I just wanted a little quiet time away from home. The room was good. The surroundings were quiet and we had a lovely walk around and popped into Irene farm as well. We had a lovely dinner and everyone was friendly and helpful. I would recommend this hotel to anyone who would like a quiet time away in the city
Stayed 1 night in Jan 2021
Response from Maureen on Jan 20, 2021
Dear Suzette We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Maureen on Jan 20, 2021
Good Day We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2020
Response from Maureen on Nov 30, 2020
Dear Tanja Thank you for choosing the African Pride Irene Country Lodge, Autograph Collection. we are so pleased to hear that you had a great stay with us, we look forward to seeing you again soon on your next visit to Irene.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Maureen Mukobore on Nov 10, 2020
Dear Albert We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience, wonderful memories.
A wonderful stay. This after lockdown and things started opening up. Had the perfect room where the kids could play infront of our unit. Complimentary massages, kids movie night and welcome drinks.
Stayed 3 nights in Aug 2020
Response from Maureen on Aug 17, 2020
Dear Mrs Van Rensburg On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the African Pride Irene Country Lodge, Autograph Collection®. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

2/10 Terrible

Eulenda

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
It was horrible, no hot water to bath..staff take long to respond. Half the day went and we
Stayed 2 nights in Mar 2020
Response from . on Mar 11, 2020
Dear Mrs Abed Thank you for taking the time to share your recent experience at African Pride Irene Country Lodge. While it was disappointing to hear that your stay with us fell short of your expectations. Our aim is to provide all guests (especially you) with an unforgettable hotel experience and your honest feedback is an important part of that process. We sincerely apologize for our shortcomings and will share your feedback with the appropriate hotel team.

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Suzette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s such a pleasure to stay at this hotel. Friendly helpful staff, great food and lovely rooms
Stayed 1 night in Feb 2020
Response from Maureen on Mar 2, 2020
Greetings We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Lebogang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My happy place
First time I came for the weekend with my nephew. This time, I came alone. Irene, my happy place
Stayed 2 nights in Jan 2020
Response from Maureen on Mar 2, 2020
Greetings We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Penelope

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you for the beautiful stay we wished we could stay longer.
Stayed 1 night in Feb 2020
Response from Maureen on Feb 10, 2020
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Maureen on Feb 10, 2020
Greetings We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from Maureen on Feb 10, 2020
Greetings We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was amazing place in the Bush said of the hotel
Stayed 1 night in Jan 2020
Response from Maureen on Jan 30, 2020
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

8/10 Good

Aslam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
I decided to stay here as its close to all attractions around Pretoria and there is so much to do in and around Irene. I was not dissapointed. The lakeview from the room was really amazing and the kids loved the fact that hey could see all the ducks geese and birds from the room. The kiddies pool didnt look well maintained and the adult pool at the spa was Adults only so didnt end up using the pool. The Dairy Farm which is accessible form the hotel was also a bonus for the kids. Overall my experience was pleasant and the service was good.
Stayed 6 nights in Dec 2019
Response from Maureen on Jan 30, 2020
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Maureen on Jan 30, 2020
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

tafadzwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Maureen on Jan 30, 2020
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Valli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most relaxed place to be
Amazing experience. Very comfy with excellent service. Rooms were spacious and clean.. friendly staff.. would definitely return..Only would prefer a bigger and deeper pool for adults and kids together.
Stayed 1 night in Dec 2019
Response from Maureen on Jan 30, 2020
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forest and farm in the city
Amazing all round!! Excellent KIDS EXPERIENCE PACKAGE!!
Stayed 1 night in Dec 2019
Response from Maureen on Jan 30, 2020
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Expereience
Super awesome, friendly staff, clean room, great experience for the family
Stayed 1 night in Nov 2019
Response from Maureen on Nov 28, 2019
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

8/10 Good

Lebogang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Maureen on Oct 22, 2019
Greetings, We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene. Regards Maureen Mukobore Guest Relations Manager

8/10 Good

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Maureen on Oct 22, 2019
Greetings, We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene. Regards Maureen Mukobore Guest Relations Manager

8/10 Good

Tendani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Maureen on Aug 28, 2019
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Good Day Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene. Regards Maureen

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Maureen Mukobore on Aug 20, 2019
We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Good Day Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene.

8/10 Good

Lenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Maureen on Aug 19, 2019
Good Day We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene. Regards Maureen Mukobore Guest Relations Manager

10/10 Excellent

Boitumelo, Bloemfontein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable stay in a nice peaceful location
Stayed 1 night in Aug 2019
Response from . on Aug 6, 2019
Dear Boitumelo We are delighted to have been your chosen hotel during your recent stay in Irene. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the African Pride Irene Country Lodge and we hope you choose to create more memories with us whenever your travels bring you back to Irene. Regards Maureen Mukobore