Suite 5-UMTOMBO(spring) | Terrace/patio

Reviews of Cherry Tree Cottage Linden Bed and Breakfast

3 out of 5
Cherry Tree Cottage Linden Bed and Breakfast
57 Ninth St, Linden, Randburg, Gauteng

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

2.0/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Olamilekan

Disliked: Amenities
Stayed 1 night in Jan 2024
Response from The Owner on Jan 13, 2024
Good day OlamilekanWe do apologise for your bad experience you may feel you have had in trying to book in with us.But we do feel you cannot hold us responsible for your lack of planning when it comes to sorting out where you are going to sleep at night...ie 20.00... really?You would have done better to have considered booking at a hotel which has 24 x 7 service. Unfortunately:1.    You made a last minute booking THURS 11/1/24 at 19.47 and arrived at my gate at 20.04. We were not even aware of the booking and were not expecting anyone at that time of the night.2.    You tried to raise us on the landline that you got off the sign outside the property three times at 20.05/ 20.20/ 20.35 . You used 3 different cell phone numbers.The landline is an office number. Office hours are 08.00 - 17.003.    At no time did you try to call the cell phone which is also on the signage. If you had called the cell phone you would have had better success and perhaps we would not be having this conversation now.      This morning when we called you to find out what had happened, you hung up on us ....you said you had run out of airtime?4.    I called Expedia at 09.45 this morning FRID 12/1/24 to request you be booked elsewhere. We were not prepared to reschedule your booking to tonight in view of the correspondence we had received from yourself. We agreed to a free cancellation but nothing seems to have been done as Expedia (Enya )did not come back to me.      5.    You then arrived again at our gate at 1400 demanding entrance. Your booking indicated you were from the USA, but in fact you are from Cameroon, and you have already been in the country 10 days. You had no baggage whatsoever other than the clothes you stood up in.6.    You contacted Expedia at 14.30 who called us, and we resolved the matter satisfactorily. You received a free cancellation.7.    We too have had bad experiences, and as a result, will not take last minute bookings from strangers after hours, as it is a security risk. We hope you understand.We apologise again and wish you well for the remainder of your stay.Warm regards

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuine and caring hosts
Marelyn and Ron were wonderful hosts. The reason for my visit was to attend a friend's funeral and they were so kind and thoughtful, that it made a difficult time just a little easier. My room was spacious, comfortable and the garden courtyard was the perfect spot to relax and listen to the birds! The location is also very central and for someone not familiar with the area, was easy to reach and close to shopping and restaurants. Marilyn was wonderful in allowing me to check in early and check out late for a 9pm flight. I wouldn't hesitate to recommend the Cherry Tree Cottage to prospective travelers and hope to visit again some day.

8/10 Good

Colin, london

Liked: Staff & service, property conditions & facilities, room comfort
Great little find on Joburg
Great little find. Very safe, great set up with very African decor and art. Second visit and would come again.
Hi Colin Sorry we missed you this time around, but look forward to your return. Warm regards Ron & Marelyn

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gideon, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient B&B close to JHB, Randdurg and Sandton
Extremely safe and convenient location, hosts, Ron and Marelyn has a wealth of knowledge of the area and provides a generous home made breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended :)
Visited for 3 nights and had a really relaxing enjoyable time. The area the property was in I felt safe to walk around in. The hosts Ron and Maralyn were extremely friendly. Would definitely consider this guesthouse for a next stay. Thank you so much :)

6/10 Okay

MC, Singapore

Isolation
This is more a lodge or house stay concept. If you like the ambience and quietness. This is is it.

8/10 Good

ryohei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from The Owner on Jan 13, 2024
Hi Ryo and ErikaIt was wonderful to see you again after such a long time!Thank you for staying with us and we look forward to seeing all the photographs taken in Kruger this time around.Warm regards from both of us.Ron & Marelyn

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2018
Response from Ron & Marelyn on Jan 13, 2019
Hi Erika and Rhyo We hope you got home safely and enjoyed your time back in SA. We were sad we were not back from Waterval Boven to say good bye to you both. We enjoyed having you stay again with us and will look forward to seeing you again. Our warm regards and everything of the best in the New Year.

6/10 Okay

Verified traveler