Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Oakland, CA

Excellent hotel close to Sandton City

Posted Jun 29, 2015
Pros: Price, location, features, parking.
Cons: Reservations and front desk are not coordinated.
This place has location, location, location. Everything you need close to Sandton City. It has free parking off the street, wifi, and outstanding breakfast is included in price. The restaurant is a bit pricy but good food. Bar is unused but the pool has tables for wine and cheese. One block away is Morningside Shopping Center including grocery, pharmacy, bakery, and 3 excellent restaurants. I recommend Pomodoro with tasty fresh Italian food.
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia

Hotel experience worth a return visit

Posted May 14, 2015
Pros: Bed and breakfast rate was well worth it. The food quality and variety exceeded expectations. The atmosphere is relaxing and the staff helpful.
Cons: Wider selection of television channels.
The check-in/out service was friendly and efficient. Staff were helpful in carrying heavy luggage to the room. Room was clean and well appointed with a very comfortable bed. The breakfast was superb and the variety provided much appreciated. Bistro staff were attentive and the service always friendly. Room service was timely and the food again of superb quality. The hotel is conveniently situated near the Sandton CBD and major highways. Hotel signage along Rivonia Road is highly visible and useful in guiding traveler's to the hotel. Given the proximity of the hotel to this busy road, it still manages to maintain a calming atmosphere when sitting by the well-kept outdoor pool or when inside the hotel room itself.
Comment from Hotel Management
May 25, 2015 by Jaco S , Hotel Management
Dear Nicolle, Thank you for such lovely comments about your stay with us. We are so happy to hear from you. We are thrilled to hear you enjoyed a good stay with us. We hope to welcome you back to our hotel soon. Yours in hospitality Jaco S
5 out of 5
Recommended
for Everyone
by A verified traveler

The food was superb.

Posted Apr 22, 2015
We stayed one evening and saw the Apartheid Museum (fantastic) and toured through Soweto.
Comment from Hotel Management
May 25, 2015 by Jaco S , Hotel Management
Dear Anonymous, Thank you for providing us with feedback of your stay with us. We appreciate all feedback we receive from our guests. We are so happy to hear you enjoyed a good stay with us. Yours in hospitality Jaco S
4 out of 5
Recommended
for Everyone
by A verified traveler from Zambia

Nice hotel

Posted Apr 20, 2015
Pros: Good breakfast. Helpful staff
Good breakfast. Helpful staff. It was a pleasing experience.
Comment from Hotel Management
Apr 23, 2015 by Jaco S , Hotel Management
Dear Hermann, Thank you for providing us with feedback on your experience with us. We appreciate all feedback we receive from our guests. We are thrilled to hear you had a pleasant stay with us. We are also very happy to hear you found our staff helpful and you enjoyed our breakfast. We hope to welcome you back to our hotel. Yours in hospitality Jaco S
4 out of 5
Recommended
for Couples
by Martin from Dar es Salaam

Quite get away, close to many areas

Posted Mar 30, 2015 on Hotels
Good little Hotel, Good food and quite neighbourhood, easy to get to Sandton center, the only area for improvement was the swimming pool never looked clean although they had staff cleaning it, needs much better filter system and management.
Comment from Hotel Management
Jun 6, 2015 by JacoS, Hotel Management
Dear Martin, Thank you for providing us with feedback on your stay with us. We appreciate all feedback we receive from our guests. We are so happy to hear you enjoyed our hotel including our restaurant and peaceful neighborhood. We do apologize the pool was not cleaned properly. We will look into our procedures of maintaining this. Yours in hospitality Jaco S
4 out of 5
Recommended
for Everyone
by A verified traveler from Africa

Peaceful rest in the middle of the madness

Posted Mar 30, 2015
Pros: Cleanliness of the rooms brings me back to this hotel (and sister hotel Quartermain too)
Cons: The Internet in some of the rooms could be better.
Location: Right in the heart of Sandton. A shopping mall is 500m away but shuttle is provided to Sandton city and Gautrain.
Falstaff is the place to leave the hustle and bustle of Johannesburg and retire to at the end of a busy day. It's small but without feeling like a lodge, rooms are smart and they keep them that way. It has a pool in the middle of the buildings, though very few people seem to use it, a small but adequate gym, parking is free. Very good resturant on the premises serves a nice breakfast and good meals through the day. Free internet is available throughout the hotel but I struggled with connectivity from my room on the ground floor during a recent stay.
Comment from Hotel Management
Apr 6, 2015 by Jaco S , Hotel Management
Dear Al, Thank you for taking the time to review us on your experience with us. We appreciate all feedback we receive from our guests. We are so glad to hear you enjoyed the Falstaff for exactly what it is, A peaceful comfortable get away only minutes from the hustle and bustle of Sandton. We are also very happy to hear you enjoyed our breakfast selection. We do apologize you struggled with the internet connectivity. We are very happy to announce however we are working at improving the internet experience for our guests. We hope to welcome you back to our hotel. Yours in hospitality Jaco S
5 out of 5
Recommended
for Personal Event
by A verified traveler

als hotel prima. locatie uit het centrum

Posted Mar 29, 2015 on Hotels
Het hotel ligt in een stille door bewaking per locatie afgeschermde woonwijk. eigen vervoer nodig. shuttle voorziening van hotel prima.want lopen naar de stad is geen optie
Comment from Hotel Management
Jun 6, 2015 by JacoS, Hotel Management
Geachte gast, Dank u voor ons te voorzien van feedback over uw verblijf bij ons. Wij waarderen alle feedback die we krijgen van onze gasten. We zijn erg blij te horen dat u onze rustige en vredige locatie genoten. We hebben ook veel winkels en de restaurants in de buurt en al onze gasten zijn van harte welkom om gebruik te maken van onze gratis pendeldienst binnen Sandton maken. Yours in hospitality Jaco S
4 out of 5
Recommended
for Everyone
by A verified traveler from Northampton UK

Good value for money

Posted Mar 26, 2015
Pros: Privacy and security. Rooms are comfortable making the stay enjoyable.
Cons: Staff training and restaurant service.
Location: It is in town, but out of the way and quite secure. You have relatively quick access into Sandton nearby if you have a car.
Very comfortable room with limited TV channels and good Wi-Fi. Bed provided a comfortable sleep every night and en-suite bathroom was good. Service in restaurant was slow and below standard. Restaurant staff disappeared too often leaving you with empty plates in the way of progressing breakfast. Breakfast also wasn't all that great but of a good standard for a 4-star establishment. Just careful when you request a wake-up call. It may never come. I nearly missed a very important appointment as a result had I not been woken by the next door dog barking. All considered, it was good value for money.
Comment from Hotel Management
Apr 6, 2015 by Jaco S , Hotel Management
Dear Peter J, Thank you for taking the time to review our hotel. We appreciate all feedback we receive from our guests. We are thrilled to hear you enjoyed our comfortable rooms and good WiFi. We are very excited to announce we are upgrading our TV channels offering a wider selection and better quality. We do apologize the restaurant service was not satisfactory. We will certainly escalate these concerns to our restaurant department. Please accept our sincere apologies your wake up call did not arrive. This is unacceptable and should not happen. We will look into our processes to ensure this does not happen again. We are very happy to hear you found our product to be good value for money, We hope to welcome you back to our hotel. Yours in hospitality Jaco S
5 out of 5
Recommended
for Personal Event
by Gertrude from Harrisburg, PA

Charming Boutique Hotel

Posted Mar 23, 2015 on Hotels
Rooms are clean and spacious. Feather pillows and duvet on bed; towel warmer and hairdryer in bathroom. Staff always helpful and friendly. Excellent breakfast with a nice selection of fruit, cereals, yogurts, cold cuts, juices and eggs made to order. Shuttle service to and from the Gautrain and central business district. (CBD) Safe and quiet location that includes a small shopping center 5-minute walk away. Rooms also have a refrigerator and safe. Worthy of a repeat visit!!
Comment from Hotel Management
May 30, 2015 by JacoS, Hotel Management
Dear Gertrude, Thank you for providing us with feedback on your stay with us. We appreciate all feedback we receive from our guests. We are so happy to hear you liked our clean spacious rooms and all the extra finishes we put in them to make you more comfortable. We are also thrilled you enjoyed the breakfast so much and found our shuttle service and location to be convenient. We hope to welcome you back to our hotel. Yours in hospitality Jaco S
5 out of 5
Recommended
for Business Travelers
by Gerhard from New Jersey, USA

Amazing beds and great value!

Posted Mar 17, 2015 on Hotels
Everything was great except that my shower had no hot water in one of the rooms I stayed in. I told the front desk about it and since this was the weekend they offered to put me in another room. I declined but was satisfied that they resolved the issue properly. The beds in this hotel are incredible. For me sleeping well is the most important part of a hotel stay and the memory foam topped matresses that they have in the rooms are just amazing! I actually stayed in this hotel on 3 different occassions during my trip and got a different room every time. All were supremely comfortable. I cannot review the restaurant except for breakfast which was was very good. The food was fresh and well prpared and the service quick and attentive. Sitting at the swimming pool with a glass of wine in the evenings was one of my favorite things to do and I will highly recommend it. I will definitely use this hotel again on my next trip to South Africa!
Comment from Hotel Management
May 30, 2015 by JacoS, Hotel Management
Dear Gerhard, Thank you for providing us with feedback on your experience with us and thank you for your wonderful comments. Its always great to know our guests enjoyed a great stay. We will certainly pass on the compliments to the team, We look forward to welcoming you back to our hotel. Yours in hospitality Jaco S