Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
4.6 Service & staff
5.0 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler

My Stay at Fairlawns

Posted Dec 22, 2014 on Hotels
I loved everything about the hotel. Dinner was amazing. Staff very friendly. Just that my breakfast that I have ordered to the room for 06H00 the next morning only arrived at 06H30 and the receptionist still wanted to justify it as I needed to leave at the time and could not enjoy the breakfast that was included in my rate. I left with a bad taste. Besides that... I e-mailed them about it and never received any feedback with regards to my complaint. I have to say though that it is a wonderful hotel. A little improvement with regards to communication would help though. I will go back though.
Comment from Hotel Management
Apr 25, 2015 by Mr Kewley, Hotel Management
Dear Guest Thank you for taking the time to write a review about our Hotel. Your kind comments about the Fairlawns Boutique Hotel are most appreciated, and will be shared with my Team. We will ensure improvement on communication as suggested in your review. As a recognized 5 star Hotel we strive for more in order to remain a unique and exclusive establishment, where only the best service is delivered. We look forward to an opportunity to welcome you back to our Sanctuary in the City. Kind Regards Mr Michael Kewley Managing Director
3 out of 5
Recommended
for Couples
by Hans Gerhard from Lephalale,

Good and Quite Place close to Sandton City

Posted Dec 13, 2014 on Hotels
Stayed for 7 nights; very nice setting; rooms are really great and quiet; very comforable bedding; enjoyable garden; breakfeast not really up to 5 star; dispite confirmed booking confusion within hotel staff about length of our stay thus spoiling our the last evening/night by locking us out (door key expired) and not serving the rooom. Summary: enjoyed staying there.
Comment from Hotel Management
Apr 25, 2015 by Mr Kewley, Hotel Management
Dear Guest Thank you for taking the time to write a review about our Hotel. Your kind comments about the Fairlawns Boutique Hotel are most appreciated, and will be shared with my Team. I can assure you that the confusion with regards to your length of stay was an isolated incident, but I would like to apologize for the inconvenience non the less. As a recognized 5 star Hotel we strive for more in order to remain a unique and exclusive establishment, where only the best service is delivered. We look forward to an opportunity to welcome you back to our Sanctuary in the City. Kind Regards Mr Michael Kewley Managing Director
5 out of 5
Recommended
for Families
by Rupa from USA

An Exquisite stay at Fairlawns Boutique Hotel!

Posted Aug 22, 2014 on Hotels
We had a splendid and perfect stay at the Fairlawns! The hotel was grand and elegant and the grounds very beautiful. The service of the staff was impeccable.The staff were very warm and friendly.Our room was luxurious and comfortable.The hotel provided a free shuttle to the Sandton center and Mandela square which was very convenient. We stayed twice at the Fairlawns Boutique Hotel and both times our stay was superb. August 2014
Comment from Hotel Management
Apr 25, 2015 by Mr Kewley, Hotel Management
Dear Guest Thank you for taking the time to write a review about our Hotel. Your comments with regards to our Elegant Hotel and beautiful grounds are most appreciated, and will be shared with my Team. As a recognized 5 star Hotel we strive for more in order to remain a unique and exclusive establishment, where only the best service is delivered. We look forward to an opportunity to welcome you back to our Sanctuary in the City. Kind Regards Mr Michael Kewley Managing Director
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 21, 2014 on Hotels
5 out of 5
Recommended
for Couples
by Calvin from SA

Magnificent weekend

Posted Mar 22, 2014 on Hotels
Fantastic, service was great and rooms were heavenly. The therapists at the spa have magical hands.
Comment from Hotel Management
Apr 25, 2015 by Mr Kewley, Hotel Management
Dear Guest Thank you for taking the time to write a review about our Hotel. Your kind comments about the Fairlawns Boutique Hotel are most appreciated, and will be shared with my Team. As a recognized 5 star Hotel we strive for more in order to remain a unique and exclusive establishment, where only the best service is delivered. We look forward to an opportunity to welcome you back to our Sanctuary in the City. Kind Regards Mr Michael Kewley Managing Director
5 out of 5
Recommended
for Couples
by TAYYAR UCBASARAN from TURKIYE

Great hotel a must to discover

Posted Mar 10, 2014 on Hotels
Beautyfull garden and pool area.We've stayed 2 nights over there .Nice room and high comfort where we did stay first night in the maine building.After our visit to the wild reserve ,our second stay we have been in the swedish style suite wich was great and nice suprise.Very good selection of wine carte and so selectif ,polite and very friendly staff from reception to restaurant.The bar and the cave area make you feel at home or much better like to have been there or known well before.Elegant and fine presentation for breakfast and dining,all were tastfull.Highly recommanded for couples.
Comment from Hotel Management
Apr 25, 2015 by Mr Kewley, Hotel Management
Dear Guest Thank you for taking the time to write a review about our Hotel. Your kind comments about the Fairlawns Boutique Hotel are most appreciated, and will be shared with my Team. As a recognized 5 star Hotel we strive for more in order to remain a unique and exclusive establishment, where only the best service is delivered. We look forward to an opportunity to welcome you back to our Sanctuary in the City. Kind Regards Mr Michael Kewley Managing Director
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2014 on Hotels
5 out of 5
Recommended
by abu Lama from Oman

Posted Dec 19, 2013 on Hotels
v good
Comment from Hotel Management
Apr 25, 2015 by Mr Kewley, Hotel Management
Dear Guest Thank you for taking the time to write a review about our Hotel. Your kind comments about the Fairlawns Boutique Hotel are most appreciated, and will be shared with my Team. As a recognized 5 star Hotel we strive for more in order to remain a unique and exclusive establishment, where only the best service is delivered. We look forward to an opportunity to welcome you back to our Sanctuary in the City. Kind Regards Mr Michael Kewley Managing Director
5 out of 5
Recommended
for Everyone
by Steve from Chicago

Solid 5 stars

Posted Nov 26, 2013
I fly for a living and stayed at hotels all over the world. This hotel is hands down one of the best in every regard and in the top 1% of anything if ever seen. I joked that it made the Four Seasons look like a Howard Johnson. But it is easily on par or above Four Seasons in every regard.... And the staff has pride in their hotel and it shows. Highly recommended. Also, fantastic gym and spa. Call them to have airport transportation ready and waiting. Hope to return.
Comment from Hotel Management
Mar 12, 2015 by Mr Kewley, Hotel Management
Dear Guest Thank you for taking the time to write a review about our Hotel. Your kind comments about the Fairlawns Boutique Hotel are most appreciated, and will be shared with my Team. As a recognized 5 star Hotel we strive for more in order to remain a unique and exclusive establishment, where only the best service is delivered. We look forward to an opportunity to welcome you back to our Sanctuary in the City. Kind Regards Mr Michael Kewley Managing Director
5 out of 5
Recommended
by Mike from Ottawa

Great hotel

Posted Nov 14, 2013 on Hotels
Excellent property, great location, fantastic staff.
Comment from Hotel Management
Apr 25, 2015 by Mr Kewley, Hotel Management
Dear Guest Thank you for taking the time to write a review about our Hotel. Your kind comments about our excellent property, great location and fantastic staff are most appreciated, and will be shared with my Team. As a recognized 5 star Hotel we strive for more in order to remain a unique and exclusive establishment, where only the best service is delivered. We look forward to an opportunity to welcome you back to our Sanctuary in the City. Kind Regards Mr Michael Kewley Managing Director