Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Gaborone
Good location with nice restaurants and shopping.Posted May 16, 2015
Pros: I like the location
Cons: The cleaning in the rooms and a welcome note
Location: Shopping and good restaurants
This was my second stay at the hotel. The experience this time was a little disappointing. I had to phone reception to ask for wifi password. The last time I had a welcome letter and fruit in my room. This time there was nothing and the room was not as clean as the last time.
for Familiesby Maurice
Posted Feb 8, 2015
for Couplesby A verified traveler
Rosebank le choix idéalPosted Jan 5, 2015
Excellent séjour et la proximité de très belles terrasses où manger ainsi que le Rosebank Mall a rendu le séjour très agréable.
for Everyoneby A verified travelerfrom Gabs
Great hotel next to rose bank mall with access toPosted Jan 2, 2015
Pros: Ww loved everything! It's situated in rose bank mall where there is everything for everyone to do!
Location: Great shopping Wonderful dining
We had a wonderful and restful experience in beautiful place. My kids and I totally loved the place and the atmosphere.
Comment from Hotel Management
Jan 26, 2015 by Valentina, Hotel Management
Dear Jane, We would like to thank you for taking the time to review your most recent experience at our hotel and we are thrilled it was a positive one! We will be sure to share your comment with our team. we hope to welcome you back to Hyatt Regency Johannesburg in the near future. Kind regards, The Hyatt Regency Johannesburg Team
for Familiesby Maryfrom New York
Only place to stay in Johannesburg!!Posted Aug 31, 2014
We loved our stay here. Very safe and secure. Pick up and drop off at local attractions. Great, tentative staff. Huge mall attached.
for Everyoneby A verified traveler
Excellent business hotelPosted Jun 16, 2014
Very professional service and a very convenient location to meet clients and contacts
for Everyoneby A verified traveler
Connected to Rosebank shops, lovely restaurants.Posted Apr 23, 2014
Beautiful hotel with excellent spa. They were also very accommodating of our children and provided competent childcare, though it is more of a business/adult environment. Excellent restaurants in adjacent complex.
by A verified travelerfrom Sydney, Australia
There are better hotels for less money in areaPosted Nov 22, 2013
Cons: Staff friendliness, I wonder if they are overworked and undervalued as had a driver fall asleep at the wheel of a car and some staff seemed run down
Usually stay at a hotel down the road that is cheaper, but was fully booked, as I am pregnant decided to spend the extra money to stay at the Hyatt. It was lacking and not worth the additional money. -room was noisy, could hear staff in the hall late in the evening, and other guests beside and above. - no where to store luggage, luckily had a twin bed as the only other option was the floor. - some staff were unfriendly, on the Friday requested a late check out was told no , asked again on the Sat and it was fine. - also asked if there was a facility where I could store my laptop as was going out for the dat, this caused issues, it states that valuables should not be left in room, if this is the cad an option should be available . - driver fell asleep at intersection There are plenty of good hotels in Rosebank, this one is one of the more expensive and that does not equal better service or rooms. Save your money, crown plaza is better and a lot cheaper
Recommendedby A verified traveler
Posted Oct 21, 2013
by A verified traveler
Construction never notifiedPosted Aug 7, 2013
Not a good experience, the staff was great but the hotel was under construction, I was never notified about it. After a long trip, wanting to rest it was not possible, right on top of my room there were drills and huge noise. The staff also seemed annoyed to be working under such ridiculous conditions.