Ratings based on 518 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Malawi

Convenient for overnight layovers

Posted Mar 18, 2015
Very clean hotel with excellent service just a stone's throw from OR Tambo Airport in Jo'berg. To access the free shuttle, follow the Bus signs at the airport. The shuttle runs frequently. The check-in and check-out process was a breeze and I was greeted with a smile. Due to jet lag, I wasn't hungry during my stay so I didn't try any of the food, but the room service was reasonably priced and there were dinner and breakfast buffets. I did use the gym which has 2 treadmills, 2 stationary bicycles, and an elliptical machine along with handweights and mats. The bed was very comfortable and there was both a shower and a bathtub available. There was an electric kettle and instant coffee and tea available. I left for my flight the next morning feeling very rested. I highly recommend this hotel to anyone with an overnight layover in Jo'berg.
4 out of 5
Recommended
for Everyone
by A verified traveler

very close to the Airort. Great for transit

Posted Mar 12, 2015
great !!!! Been to several Protea hotels and this has been the best in terms of service and cleanliness........................................
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
Is een prima Hotel voor een volgende vlucht,tussen stop anderen dag weer verder.
2 out of 5
by A verified travelerfrom Boston, MA

Sub Par Experience

Posted Mar 8, 2015
Pros: This only positive about this hotel is that it is close to the airport.
Cons: The breakfast is far overpriced (1750 rand per person). The accommodations were sub par. The only highlight to the room was the shower.
This is not what I was expecting from a Marriott hotel.
2 out of 5
by A verified traveler

Wouldn't rush back or recommend

Posted Mar 3, 2015
The free shuttle bus is very hard to find, very nerve tracking when you arrive late and night and being harrased by porters, people wanting to taking your luggage and show you the way in a dark alley way to reach the meeting point (behind the rental cars). I stayed in room 123, AC in my room stank of smoke but it was the middle of the night and I was too tired to change room. Just turned off the AC. Sorry, wouldn't recommend nor stay again.
1 out of 5
by A verified traveler

Protea OR Tambo

Posted Feb 28, 2015
Pros: Nothing
Cons: Intelligent staff change your travel company!
I used the travel facility, ordered a taxi to go to Norwood. I wanted the taxi took a long time in arriving and getting there, my cousin decided I was taking too long in arriving so I had no choice but to call off the journey. I was refunded some of the money. However I think the cost was extortionate and the whole episode disappointing. I was charged SAR550.00 and quoted SAR 550.00 for a return trip. You may wish to know that the following day when I was at OR Tambo airport, I was charged SAR550.00 for a return journey to the Apartheid Museum, there was no comparison with your travel company! I returned to the hotel, sat in the dining area, had to find a waiter to help me, then had to find her again as my order took a long time. Eventually a very nice mannered waiter helped me. The toilet in my room did not flush properly. I could have left the hotel without paying for breakfast as the person at reception did not know I had had breakfast until I told her. This was the only Protea hotel I stayed at on this particular journey. However in the past I have only stayed at Protea hotels in Durban and Cape Town. Because of this experience, I will not use Protea again. You do not do the name OR Tambo justice!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Feb 2, 2015
The staff was very helpful, recommend shopping malls and updated me on safety issues. I would highly recommend this hotel to anyone visiting Johannesburg.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lansdale, pa

Overnight stay.

Posted Jan 15, 2015
Pros: It was clean. The sower was wonderful. The staff were friendly and obliging.
Cons: Nothing that we are aware of.
Location: A little far from the airport going by road. No opportunity to experience the nearby facilities.
Generally a good experience. A little further from the airport than we thought. Transport from the airport was crowded, with luggage and passengers packed into the available seat space.
3 out of 5
Recommended
for Everyone
by A verified traveler

Très proche aéroport

Posted Jan 12, 2015
Cons: Internet à mettre en illimité. Changer le bouquet TV (+de films)
Une nuit entre deux avions. RAS à part que l'internet est limité à 500 Mo/24h et qu'au delà c'est payant. Cela peut paraître suffisant mais quand on a des trucs à télécharger c'est nul. Par ailleurs le bouquet TV n'est pas bon non plus
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom usa

Good hotel for overnight flight transfer

Posted Jan 12, 2015
Pros: Comfort of the room and price.
Cons: The WiFi is not dependable and the signal is weak in the rooms. A real draw-back, especially for business travelers.
Location: Not much to do near hotel, mostly used by international travelers waiting on next day flights.
Easy access from airport, frequent shuttles on the half hour. Really clean rooms and easy check-in.