Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ABUJA

Nice hotel in heart of Joburg, scenic city view

Posted Mar 8, 2015
Thin walls allows noise frm street no fun activities until Friday, nice restaurant clean rooms R80 cab to gautrain park station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Tolle Dachbar

Posted Feb 25, 2015
Alles gut, nettes Hotel freundliches Team nur abends sollte man nicht vor die Tür gehen
5 out of 5
Recommended
for Business Travelers
by Marthafrom Cape Town

Reef Hotel, my first choice!

Posted Feb 24, 2015 on Hotels.com
I enjoyed my stay, that's why I keep coming back! It was my second stay at the hotel because I knew what to expect, which was good service and I got it again. As far as I am concerned you have set a good standard for yourselves (and others) and you can only get better! Reef Hotel is my first choice and I would recommend it to anyone! I will definitely be back on my next trip to Johannesburg!
5 out of 5
Recommended
for Couples
by deborafrom Roodepoort

What a lovely Gettaway

Posted Feb 22, 2015 on Hotels.com
The place was nice and clean. I enjoyed our stay there!
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 19, 2015 on Hotels.com
3 out of 5
Recommended
for Families
by A verified traveler

Disappointing Experience

Posted Feb 19, 2015 on Hotels.com
driving up da parking was extremely narrow, had to pay parking as a additional fee. Paid for 2 x deluxe double room with a bar fridge, got to the rooms, no Bar fridge in the rooms. When checked out, the receptionist requested additional amount to be paid...as per her records it was for 1 night only but we booked for 2 nights using hotel.com!
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Feb 16, 2015 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by isakfrom stockholm

city visit for real

Posted Feb 10, 2015 on Hotels.com
Super nice
4 out of 5
Recommended
for Couples
by Tinashefrom London

Good hotel

Posted Feb 5, 2015 on Hotels.com
The Hotel is nice and clean and there are definitely improvements since the last time i was there 3 years ago. Customer service was superb and everyone was very welcoming. I do have some issues to address: 1. There is no fridge in the room as stated by hotels.com. 2. There is a restriction on Wi-Fi use. You can only connect one device at a time. I had a phone, my Mrs had a phone and we also had a laptop. We had to alternate internet usage. For a hotel that markets itself as a business hotel, i find this extremely ridiculous and it defeats the purpose of having wireless internet. Remove this restriction. 3. The restaurant on the ground floor has a very limited menu and the restaurant on the third floor never seems available, i had the same problem on my last trip. If you are planning on staying anything more than a couple of nights i recommend you take some time to look at local restaurants. There are loads of good food places within walking distance from the hotel. 4. Housekeeping was good most of the time, however there was an occasion where they came in to change the coffee and toiletries. I was sleeping on the bed and my Mrs let them in. The woman left the door open (which is fine) but she was shouting having a conversation with another woman in the opposite room in their local language. I found this extremely disrespectful and unprofessional. Apart from this as i said, i had a good stay. Would definitely recommend the hotel. Tinashe
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 24, 2014 on Hotels.com