Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Posted Dec 14, 2014
The staff were great! They made experience one to remember. They even gave me an upgrade on my room!
4 out of 5
for Couples
by DAVIDfrom tenerife

muy bien

Posted Oct 28, 2014 on Hotels.com
muy buena experiencia
2 out of 5
for Business Travelers
by Rupertfrom Accra

Avoid if at all possible

Posted Oct 23, 2014 on Hotels.com
Couldn't find my booking for 1 hour. Plug sockets didn't work properly in room. Hotel very noisy, walls paper thin. Forgot to book me a car twice. Staff pocketing money personally for laundry and taxi services... The one redeeming feature was that the restaurant in the same grounds (Ciello) was excellent, great service and great food. That almost made it worth it.
4 out of 5
for Families
by Myriamfrom Gabon

Posted Jan 12, 2014 on Hotels.com
Accueil très chaleureux, chambre correct. Mais peux pas en dire plus car nous y avons passé qu'une seule nuit.
4 out of 5
for Shopping
by Johanfrom Linköping, Sverige

Relaxing view

Posted Dec 21, 2013 on Hotels.com
Bra och fräscht hotel, med trevlig utsikt. Rummen rena och sängen bekväm. Ligger avsides men ändå nära de stora vägarna, flygplatsen och shopping.
4 out of 5
by BWfrom USA

easy for one night/biz travel

Posted Oct 2, 2013 on Hotels.com
The Lakes was a convenient spot to stay over before an early am flight out of JNB without spending more for Intercontinental/Sun and getting higher quality than the hotels along the R21.
4 out of 5
for Everyone
by Jamesfrom Aberdeenshire, UK

Quiet and friendly

Posted May 19, 2013
Pros: Friendly staff, quiet and good breakfasts
Cons: Lack of internet
Location: Some noise from nearby N12 road otherwise easy access to airport, shops etc. picturesque setting next to lake.
Hotel currently being extended but building work not intrusive. Clean but a little tired looking and in need of some painting. Advertised as having WiFi but none available we were told that it is not working and were offered access to the reception computer, this proved very inconvenient.
4 out of 5
for Everyone
by Alina

Nice hotel close to lake side Mall

Posted May 14, 2013
Pros: It has an restaurant . It is nice for who wants havving a dinner and dont want to go out .
Cons: Bathrooms can be more modern, The curtains needs an update.
Location: There is a shopping center, close. there is a lake where you can see peple fishing
Very nice place to stay. For a 3 star hotel it was nice Nice Breakfast Very good price Rooms with lake view
3 out of 5
for Business Travelers
by Mikefrom Nigeria

Good Value Hotel

Posted Apr 29, 2013
Pros: Room view and the lovely bath tub.
Cons: Power cuts and no generator
Location: Useful for my Benoni trip.
The room was very nice with a beautiful view overlooking the lake. The hotel had a nice retro bar and food was tasty. All the staff were friendly and helpful. I thought generally the hotel was good value for money. The only negative was the lack of a generator during the two hour power cut.
2 out of 5
by Chrisfrom Italia

Doesn't live up to the image on their website

Posted Sep 18, 2012
Pros: Helpfulness of reception staff
Cons: Bathroom, restaurant staff, location
You can see the manager is trying hard to make the hotel a modern, good quality place to stay for business and leisure but the rooms are tired, bathrooms old and staff need some more training. Wifi is advertised as freely available, which was a key selling point for me, however the reality is that you receive limited access, after which you need to pay. This was important for me to be able to work in the evening and meant paying quite a lot extra. Reception staff were very pleasant and helpful. Everyone else was a bit lost. Most mornings I was woken up at 6am by shouting and other noise - I think from other guests rather than staff.