Lobby sitting area

Reviews of Fairfield Inn by Marriott JFK Airport

3 out of 5
Fairfield Inn by Marriott JFK Airport
156 08 Rockaway Blvd, Jamaica, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 844 out of 1396 reviews" "
Rating 8 - Good. 366 out of 1396 reviews" "
Rating 6 - Okay. 103 out of 1396 reviews" "
Rating 4 - Poor. 41 out of 1396 reviews" "
Rating 2 - Terrible. 42 out of 1396 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Had to take a train to get to shuttle area then wait 15 minutes. No restaurant on site. Only 2 options for delivery food.
Stayed 1 night in Mar 2024
Response from Management. on Mar 28, 2024
Thank you for the review!

10/10 Excellent

Bri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay and the shuttle to JFK is so convenient this hotel will always be my first choice when I need to fly!
Stayed 1 night in Mar 2024
Response from Management. on Mar 27, 2024
Thank you for the review.Hope to see soon!!

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The are is scary. The hotel is maybe a step above that. They also charge to “valet” your car. You have no option other than to pay the $45. Stay elsewhere.
Stayed 1 night in Mar 2024
Response from Management. on Mar 27, 2024
Thank you for the review!!

10/10 Excellent

Su-Mi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overnight stay between flights. The staff at the front desk were extremely nice, accommodating, and understanding. They were very helpful and professional. The room was very clean, equipped with all the necessities. Very quiet. The bed was very comfortable. Again, very clean. The shuttle service was perfect. Very close to the airport so even in the morning hours, it was a very short drive from the hotel to the airport. I would definitely stay here for another overnight stay.
Stayed 1 night in Mar 2024
Response from Management. on Mar 26, 2024
Thank you for the review.Hope to see you soon!!

8/10 Good

Lydia

Liked: Cleanliness, property conditions & facilities
Room was clean and nice breakfast in the morning. They kept running out of fresh washcloths and my room was too close to the ice machine and utility room so plenty of noise. But overall nice stay
Stayed 3 nights in Mar 2024
Response from Management. on Mar 24, 2024
Thank you for the review!!

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle between JFK and the hotel took less than 20 minutes - traffic was the issue. Staff were all wonderful and helpful. Rooms clean and bathrooms were sparkling!
Stayed 1 night in Mar 2024
Response from Management. on Mar 24, 2024
Thank you for the review!!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast with many food options and it was very good!
Stayed 1 night in Mar 2024
Response from Management. on Mar 24, 2024
Thank you for the review!!

10/10 Excellent

Kenda, Bronx

Clean, close to airport,quiet
Stayed 1 night in Mar 2024
Response from Management. on Mar 24, 2024
Thank you for the review!!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Herman was pleasant when we arrived for a late night check in. We reserved a 5 am shuttle and he assured us he would order a taxi free of charge if the shuttle was full, but we made it on the shuttle. Breakfast area opened a little early, so we were able grab a banana and a coffee before heading out.
Stayed 1 night in Mar 2024
Response from Management on Mar 24, 2024
Thank you for the review

10/10 Excellent

Helene

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Management on Mar 24, 2024
Thank you for the review

10/10 Excellent

Amal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one night , long travel layover ,, the hotel and the shuttle bus wa great and on time and very helpful
Stayed 1 night in Jan 2024
Response from Management on Mar 23, 2024
Thank you for the review

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was clean enough. They let us have a late checkout, which we really appreciated. The price was too much! The neighborhood did not seem super safe.
Stayed 1 night in Mar 2024
Response from Management on Mar 23, 2024
Thank you for the review

8/10 Good

Niranjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 23, 2024
Thank you for the review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet room close to the airport. The staff were lovely too! Would stay here again!
Stayed 1 night in Mar 2024
Response from Management. on Mar 19, 2024
Thank you for the review!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room despite proximity to airport. Pretty basic amenities, but good service.
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you for your review

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you for your review

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when flying into or out of JFK.
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you for your review

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service.
Stayed 3 nights in Mar 2024
Response from Management. on Mar 18, 2024
Thank you for the review!

10/10 Excellent

Siphiwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prize was reasonable safe clean environment I like the free transport to the airport made my life easy
Stayed 1 night in Mar 2024
Response from Management on Mar 16, 2024
Thank you for the review!!

8/10 Good

Keishonnia

Liked: Amenities
Comfortable
Stayed 1 night in Mar 2024
Response from Management on Mar 16, 2024
Thank you for the review

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Nice facility, work out room and great staff. The area is industrial and very limited dining nearby. Not very conducive to walking
Stayed 1 night in Mar 2024
Response from Management on Mar 15, 2024
Thank you for your review

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in Mar 2024
Response from Management on Mar 13, 2024
Thank you for your review

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service great; free hot breakfast starting at 5 a.m. terrific; shuttle service to airport very convenient. Room is small but has everything you need!
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Thank you for the review

10/10 Excellent

Carlos, Oro Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Thank you for your review

10/10 Excellent

Stephen, Shelton

Stayed 1 night in Mar 2024
Response from Management on Mar 28, 2024
Thank you for the review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price paid. Convenient location. Nice hotel staff. Great options for breakfast. Wonderful experience.
Stayed 1 night in Mar 2024
Response from management on Mar 7, 2024
Thank you for the review!

8/10 Good

janice

Stayed 1 night in Mar 2024
Response from Management. on Mar 27, 2024
Thank you for review!!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was so nice!!!
Stayed 1 night in Mar 2024
Response from Management on Mar 6, 2024
Thank you for the review!!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this property when traveling at JFK.
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
Thank you for your review

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony at desk was nice and helpful.
Stayed 1 night in Mar 2024
Response from Management on Mar 3, 2024
Thank you for your review

10/10 Excellent

Tok Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is strategically located from JFK. the staff is courteous and friendly. The rooms are impeccably clean and not a single dust to be found. The Manager, Ms. Swapna Mandavia is very friendly and engaging with her customers very well. We stayed in this hotel twice, flying out and back into JFK. Happy we stayed with this hotel
Stayed 1 night in Feb 2024
Response from Management. on Mar 2, 2024
Thank you for the review!!

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice remodeled hotel. Comfortable
Stayed 1 night in Mar 2024
Response from Management. on Mar 2, 2024
Thank you for the review!!

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for overnight stay to catch a flight the next day. Lovely room and great breakfast:)
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
Thank you for your review

10/10 Excellent

PARASKEVI

Traveled with family
Liked: Amenities, property conditions & facilities
It’s a great hotel, clean, spacious The staff is very friendly especially Anthony at the reception
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
Thank you for your review

8/10 Good

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy stay!
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
Thank you for your review

8/10 Good

kayode

Liked: Cleanliness
Good property
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
Thank you for the review!!

10/10 Excellent

Sheba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean & customer service was great
Stayed 2 nights in Feb 2024
Response from Management on Feb 29, 2024
Thank you for your review

10/10 Excellent

Ray

Traveled with partner
Liked: Amenities
Particularly impressed by the cleanliness of the room
Stayed 1 night in Feb 2024
Response from Management on Feb 28, 2024
Thank you for the review!!

8/10 Good

Hsiu-lien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 28, 2024
Thank you for the review!!

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're flying into or out of JFK airport, this is an excellent hotel to stay. Free shuttle service fto & from JFK airport, with great staff & very comfortable rooms.
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Thank you for your review

10/10 Excellent

Wendalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Thank you for your review

6/10 Okay

Martha, Painted Post

Traveled with group
Liked: Staff & service
Disliked: Amenities
Very basic accommodations with old sheets and comforters. Needs major renovations. I wasn’t expecting to to be in a questionable neighborhood. The only saving grace was the 3 star Chinese take out 4 minutes away to get a half decent meal.
Stayed 1 night in Feb 2024
Response from Management on Feb 24, 2024
Thank you for your review

10/10 Excellent

Rhyz

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are freshly renovated and shuttle to airport is fantastic.
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Thank you for your review

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, checkin and transportation. Perfect for quick turn around to airport. Be sure to eat first as it’s not a great area for food.
Stayed 1 night in Feb 2024
Response from management on Feb 21, 2024
Thank you for your review

10/10 Excellent

scott

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from management on Feb 21, 2024
Thank you for the review.

10/10 Excellent

Colin, Hiram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Update/upgraded bathroom! Room is a bit small but very good @
Stayed 1 night in Feb 2024
Response from Management on Feb 19, 2024
Thank you for the review!!

8/10 Good

Ajai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Thank you for your review

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from AirTrain. Staff were really nice and the breakfast included actually had a lot of different food options. Only downside for me personally there was no hair dryer in the room. Everything else was great!
Stayed 1 night in Feb 2024
Response from Management on Feb 19, 2024
Thank you for the review!!

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t explore the area outside, so cannot speak to that.
Stayed 1 night in Feb 2024
Response from Management on Feb 18, 2024
Thank you for your amazing feedback!

8/10 Good

Teddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, parking inconvenient.
Stayed 1 night in Feb 2024
Response from Manager on Feb 18, 2024
Hello Teddy, Thank you for your positive feedback.