Outdoor pool, open 10 AM to 10 PM, sun loungers

Reviews of Hampton Inn Johnstown

2.5 out of 5
Hampton Inn Johnstown
129 Commerce Ct, Johnstown, PA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 265 out of 361 reviews" "
Rating 8 - Good. 73 out of 361 reviews" "
Rating 6 - Okay. 16 out of 361 reviews" "
Rating 4 - Poor. 3 out of 361 reviews" "
Rating 2 - Terrible. 4 out of 361 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with partner
Checking in was seamless. Room is very clean.
Stayed 1 night in Apr 2024

6/10 Okay

Phylicia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stopped overnight during travels. Hotel is great for a quick one night, not the cleanest but not terribly dirty. Breakfast buffet had plenty of options and parking was nice and easy.
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast. Clean rooms and friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathryn A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best accommodation in Johnstown. Safe, clean, and excellent service.
Stayed 1 night in Mar 2024

6/10 Okay

Chuck

Liked: Cleanliness, staff & service
it was clean and near where I needed to be
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What stood out the most was how friendly, courteous and helpful the staff was. Truly made us feel welcome.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Nice staff. Great breakfast.
Stayed 3 nights in Feb 2024

10/10 Excellent

Renee

Very clean. Very nice! I would stay here again for sure!
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Stayed 3 nights in Jan 2024

10/10 Excellent

Gloria

Stayed 1 night in Dec 2023

10/10 Excellent

LaRod

Stayed 1 night in Dec 2023

10/10 Excellent

Bonnie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nicely updated.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel were friendly...esp. the wpman at the front desk durong our check-in. Nice early morning breakfast and had a good sleep. Highly recommended Hampton Inn, Johnstown. Great hotel., Great people.
Stayed 1 night in Nov 2023

10/10 Excellent

Robin

Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, room temperature could have been warmer when we walked in, mattress could be replaced, seemed like someone heavy slept on it and had two divots you rolled into.
Stayed 1 night in Nov 2023

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room. Easy check in!
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and updated. Staff are very friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional
Stayed 3 nights in Oct 2023

10/10 Excellent

Susan, Gaithersburg

Stayed 1 night in Oct 2023

10/10 Excellent

Tamara

Stayed 3 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early and the staff was able to get us checked in. Which was very much appreciated.
Stayed 1 night in Sep 2023

10/10 Excellent

Francine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Sep 2023

10/10 Excellent

David, Goldens Bridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't force people to provide text descriptions if you really want to get your survey completed.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, helpful staff at checkin. Room clean and cool.
Stayed 1 night in Aug 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property, away from heavy traffic. Very amiable staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Constance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay for 4 days, but it is pricey for the area.
Stayed 3 nights in Aug 2023
Response from Lisa Rouser Sales Coordinator on Aug 14, 2023
Thank you for the most favorable comments in regards to your recent stay with us. Our entire team takes great pride in their performance and strives for guest satisfaction. It is feedback such as yours that make it all worthwhile and keeps us striving for perfection. I am proud that our team made you feel welcome. Thank you so much for appreciating what we love to do and taking your valuable time to shout out a good word on behalf our team. Thank you for reminding me why I love what I do!!

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a little run down, but the service was wonderful.
Stayed 2 nights in Aug 2023
Response from Lisa Rouser Sales Coordinator on Aug 11, 2023
Thank you for taking the time to post a review of your time with us. We are disappointed to read that our accommodations did not meet your expectations. We recently completed a renovation updating our hotel. We value your feedback and can assure you that the outlined issues are being shared with our management team.

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location and property was excellent. Updated, clean, convenient! The only issue was when I asked the front desk whether they had a room available, the individual immediately said no without checking. I went to my car and pulled up expedia and the hotel website and both indicated rooms were available, which i was able to book online. Would have been nice if the front desk checked the system before responding.
Stayed 1 night in Aug 2023
Response from Lisa Rouser Sales Coordinator on Aug 11, 2023
Thank you for bringing this to our attention. We're so sorry about your negative experience with us. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly.

10/10 Excellent

Kenon

Stayed 1 night in Jul 2023
Response from Lisa Rouser Sales Coordinator on Aug 11, 2023
Great to hear!! Look forward to seeing you soon.

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this location were particularly helpful and courteous. I would definitely stay here again.
Stayed 1 night in Jul 2023
Response from Lisa Rouser Sales Coordinator on Aug 14, 2023
Thank you for the most favorable comments in regards to your recent stay with us. Our entire team takes great pride in their performance and strives for excellence and guest satisfaction. It is feedback such as yours that makes it all worthwhile and keeps us striving for perfection. I am proud that our team made you feel welcome.

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Was right off the interstate, lots of shopping within a mile of the hotel. As well as lots of places to eat.
Stayed 1 night in Jul 2023
Response from Lisa Rouser Sales Coordinator on Aug 14, 2023
Thank you for the most favorable comments in regards to your recent stay with us. Our entire team takes great pride in their performance and strives for guest satisfaction. It is feedback such as yours that make it all worthwhile and keeps us striving for perfection. I am proud that our team made you feel welcome. Thank you so much for appreciating what we love to do and taking your valuable time to shout out a good word on behalf our team. Thank you for reminding me why I love what I do!!

6/10 Okay

brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jtown.
Not like most Hamptons. No cookies which was a bummer. Breakfast was really limited. We reserved a kitchenette and they dont have them. They only have cupbords which i do not know why, a mini frig and a microwave. Also a little coffee maker which made no sense because there is 24 hour coffee. The staff was great and the pool area was nice.
Stayed 6 nights in Jun 2023

10/10 Excellent

COLLEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
I have stayed here several times for business and vacation. Staff is always nice and helpful. Very quiet location.
Stayed 2 nights in Jun 2023
Response from Lisa Rouser Sales Coordinator on Aug 14, 2023
Thank you for the most favorable comments in regards to your recent stay with us. Our entire team takes great pride in their performance and strives for guest satisfaction. It is feedback such as yours that make it all worthwhile and keeps us striving for perfection. I am proud that our team made you feel welcome. Thank you so much for appreciating what we love to do and taking your valuable time to shout out a good word on behalf our team. Thank you for reminding me why I love what I do!!

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
I found items of previous guests as I was doing a thorough twice over during checkout which tells me cleaning for turnover wasn’t very thorough. Staff and breakfast met my expectations, pleased with that.
Stayed 1 night in Jun 2023
Response from Lisa Rouser Sales Coordinator on Aug 14, 2023
Thank you for taking the time to post a review of your time with us. We’re disappointed to read that our accommodations did not meet your expectations. We value your feedback and can assure you the outlined issues are being shared with our management team.

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service
Check in was super easy. Breakfast was decent and the breakfast staff was very kind and helpful. Rooms clean, nice outdoor pool and fire pit.
Stayed 1 night in Jun 2023
Response from Lisa Rouser Sales Coordinator on Aug 14, 2023
Thank you for the most favorable comments in regards to your recent stay with us. Our entire team takes great pride in their performance and strives for guest satisfaction. It is feedback such as yours that make it all worthwhile and keeps us striving for perfection. I am proud that our team made you feel welcome. Thank you so much for appreciating what we love to do and taking your valuable time to shout out a good word on behalf our team. Thank you for reminding me why I love what I do!!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Lisa Rouser Sales Coordinator on Aug 14, 2023
Thank you for the most favorable comments in regards to your recent stay with us. Our entire team takes great pride in their performance and strives for guest satisfaction. It is feedback such as yours that make it all worthwhile and keeps us striving for perfection. I am proud that our team made you feel welcome. Thank you so much for appreciating what we love to do and taking your valuable time to shout out a good word on behalf our team. Thank you for reminding me why I love what I do!!

10/10 Excellent

Sherrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The folks working at the front desk were very helpful. We had to turn around to come back and pick up items we had left in the room and they were waiting for us when we arrived. Good breakfast, comfy beds.
Stayed 1 night in Jun 2023
Response from Lisa Rouser Sales Coordinator on Aug 14, 2023
Thank you for the most favorable comments in regards to your recent stay with us. Our entire team takes great pride in their performance and strives for guest satisfaction. It is feedback such as yours that make it all worthwhile and keeps us striving for perfection. I am proud that our team made you feel welcome. Thank you so much for appreciating what we love to do and taking your valuable time to shout out a good word on behalf our team. Thank you for reminding me why I love what I do!!

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, quiet, clean, staff were friendly and helpful.
Stayed 2 nights in May 2023

10/10 Excellent

Donald, Seaford

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Properly recently updated. Beautiful place!
Stayed 1 night in May 2023

8/10 Good

tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2023

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and welcoming and helpful. The entry road was confusing and not very clear at first.
Stayed 2 nights in May 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service
Extremely clean. The front desk staff was nice and friendly
Stayed 1 night in May 2023

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel will be our go to when in town love it here
Stayed 1 night in May 2023

8/10 Good

Kristen

Stayed 1 night in Apr 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Service, coffee, all of it outstanding!
Stayed 1 night in Apr 2023

10/10 Excellent

Dale

Traveled with family
Liked: Staff & service, property conditions & facilities
Friendly staff, very clean
Stayed 1 night in Apr 2023