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Reviews of Hampton Inn Somerset

2.5 out of 5
Hampton Inn Somerset
324 Laurel Crest Rd, Somerset, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 808 reviews" "
Rating 8 - Good. 253 out of 808 reviews" "
Rating 6 - Okay. 63 out of 808 reviews" "
Rating 4 - Poor. 25 out of 808 reviews" "
Rating 2 - Terrible. 11 out of 808 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and very convenient. Fresh baked chocolate chip cookies and candy were a nice touch.
Stayed 1 night in Apr 2024

10/10 Excellent

Maryann shafer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the front desk was very considerate!
Stayed 1 night in Apr 2024

8/10 Good

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and renovated nicely. Also quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Karol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works at the Hampton Inn were so nice and accommodating! Our room was recently redone and it was beautiful! The beds were very comfortable!
Stayed 1 night in Mar 2024

10/10 Excellent

Gurkirpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nina

Stayed 1 night in Mar 2024

2/10 Terrible

Venkatesh, North Brunswick

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Heater didn’t work all night TV didn’t work all channels were blurry
Stayed 1 night in Feb 2024
Response from Caleb on Feb 26, 2024
Thank you for your feedback! I see this was written in the maintenance log; we appreciate you for letting us know so that we could take care of this issue.Have a great day!

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton was great! Newly remodeled and pristine but the tractor trailer parking next to the Hampton was awful for sleep. The trucks idled most of the night and the constant sound made it hard to sleep.
Stayed 1 night in Feb 2024
Response from Caleb on Feb 26, 2024
Thank you for the review! Sorry about the tractor trailer noise, we definitely wish we could do something about that. Hopefully if/when you stay again, it won't be so bad.Have a great day!

6/10 Okay

Elizabeth

Stayed 1 night in Feb 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
This property was recently updated and very nice. Great breakfast as well
Stayed 1 night in Feb 2024

2/10 Terrible

charles, wantage

Disliked: Cleanliness, amenities, property conditions & facilities
I did not get the double room I was expecting when I purchased it from Expedia. Not happy at all!!
Stayed 2 nights in Nov 2023
Response from Caleb on Nov 28, 2023
I apologize for the inconvenience. Unfortunately, we have no control over how third parties process their bookings. It came through our system as a room with 1 queen bed. We had nothing with 2 beds available. Our night clerk did the best he could do by providing you with a rollaway.

10/10 Excellent

Marla

Stayed 1 night in Nov 2023

10/10 Excellent

JEANETTE

Stayed 1 night in Nov 2023

10/10 Excellent

Joshua, Brooklyn

Stayed 1 night in Nov 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
I checked in and on going to my room found the door ajar and someone else was in the room. I was given another room. The TV in the lounge part of the room had a blinking picture. The remote control for the TV in sleeping part of the room didnt work. I gave up and went to bed.
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Room was spacious and comfortable.
Stayed 1 night in Nov 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Sudhirdas, Dardenne Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place just off highway. Very reasonable price.
Stayed 1 night in Oct 2023

6/10 Okay

Kelly

There was not warm/ hot water for the shower. They have signs posted at the property but wish there was something on the website. If we would have known we would not have booked. Ran out of coffee an hour after the breakfast began.
Stayed 1 night in Oct 2023

10/10 Excellent

REBECCA, CHESHIRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Yenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff are all incredible - very polite, full of smiles, and courteous. We checked out exactly at noon without having the feeling of being rushed. The breakfast gives us a homey feeling. Loved the lemon poppy seeds scones and blueberry scones. The size of the scones was just perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

Alisa

Stayed 1 night in Oct 2023

10/10 Excellent

DON

Stayed 1 night in Oct 2023

10/10 Excellent

Sara

Stayed 1 night in Oct 2023

10/10 Excellent

Randall J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access. Breakfast done well. Very comfortable bed.
Stayed 1 night in Oct 2023

10/10 Excellent

JEROME

Business traveler, Traveled with family
When we travel or cruise we choose Hampton. Lot of construction going on around town, but we knew this before we arrived. No fault of the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice for 1 night
In the midst of the renovation , everything was there to meet the need . The breakfast was excelled. An excellent choice for the rest I needed that night.
Stayed 1 night in Oct 2023

6/10 Okay

Kendra

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Gregory

Stayed 1 night in Sep 2023

10/10 Excellent

Lana

Traveled with family
Liked: Amenities
Very exceptional!
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2023

8/10 Good

Awilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Cold shower
Stayed 1 night in Sep 2023

10/10 Excellent

Mary, Duncansville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the large window with 2 shades that allows us to control the amount of outdoor light in the room! Staff is always friendly and the breakfasts are great! Great Hot food and cold selections. Always coffee!
Stayed 1 night in Sep 2023

10/10 Excellent

Becki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent the night here prior to visiting the Flight 93 Memorial. It’s a nice & clean hotel. No complaints!!
Stayed 1 night in Sep 2023

10/10 Excellent

Dwayne

Business traveler
Liked: Cleanliness, staff & service, room comfort
Hospitality at its Finest
The check-in process was extremely easy and pleasant. The bottled water, cookies and popcorn was definitely an added touch. The only thing was there was a lot of popcorn in the first elevator that someone spilled and didnt notify management or even pick up themselves.
Stayed 1 night in Sep 2023

8/10 Good

JOSEPH, Harleysville

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Dennis

Traveled with partner
Liked: Cleanliness, staff & service
The water pressure in the shower was low and quite insufficient. The power went out during the night and the work crew outside was very noisy. Not a great stay.
Stayed 1 night in Sep 2023

4/10 Poor

Marilyn

Traveled with family
Disliked: Staff & service, property conditions & facilities
Accessibility was antiquated. Hotel provided an accessible room on the second floor. Connectivity was flawed. The evening desk manager was minimally helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located right off the PA turnpike and provided easy access to Falling Water and the Flight 93 Memorial. Plenty of food places nearby. Room was quiet and clean; excellent free breakfast. The staff was friendly and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

RALPH

Stayed 3 nights in Jun 2023

10/10 Excellent

Vera

Liked: Staff & service
Front desk attendant was very helpful and courteous. Nice pool area. Overall hotel a little worn.
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Stayed 1 night in Aug 2023

10/10 Excellent

Midnoel

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel needs a little updating
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mary, Duncansville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property actually looked brand new, however we learned the building is 30 years old!! It is very well maintained. The room was well clean and the linens were nice. The hot breakfast was great. We would definitely stay there again.
Stayed 1 night in Aug 2023

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Peggy

Stayed 1 night in Jul 2023