Ratings based on 506 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
97% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travelerfrom KL

Nice, clean and convenient.

Posted Dec 19, 2014
Pros: Convenient.
Cons: The lift should have been redesigned to serve the units better. The units are not fully occupied yet. I can't imagine when they are all occupied.
Location: Shopping mall, eating place are easily accessible.
Lifts are slow due to the high number of units in the Block B.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

good location

Posted Dec 17, 2014
Cons: I feel that for triple room they should allow 3 guests use the wifi.
Location: many things to eat , many things to buy
Everything was fine except that i booked a room for three, but the free wifi only allows maximum of 2 to log in.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuching

nice hotel close to ksl mall, very bad wifi

Posted Dec 16, 2014
Pros: city center
Cons: wifi loh
easy access with transport... but very dissapointed with the wifi connection.
4 out of 5
Recommended
for Families
by A verified travelerfrom SINGAPORE

Good location with shopping centres.

Posted Dec 15, 2014
Good experience with the Monday night market. Did massaging and pedicure too.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom kuala lumpur

4 stars with lousy hospitality quality provided.

Posted Dec 14, 2014
Pros: location
Cons: hospitality
Location: shopping
very weak wifi. old towel provided from a 2 years old hotel
4 out of 5
Recommended
for Families
by A verified travelerfrom singapore

2days1nite stay

Posted Dec 14, 2014
Pros: location and the bed.
Location: centre location and near to shopping centre
pleasant and enjoyable stay, near to shopping centre and IT product, hair salon and nail salon.
4 out of 5
Recommended
for Everyone
by A verified traveler

KSL Hotel

Posted Dec 14, 2014
Pros: The shopping mall was connect to the hotel.
The hotel only provide bath rode for deluxe only. We asked for it and they cannot. Hope that they will review on this matter. Other that this, it was a pleasant stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Pleasant staycation

Posted Dec 10, 2014
Hotel next to shopping and cinema.- great for short stay if one does not wish to travel out.
5 out of 5
Recommended
for Families
by A verified travelerfrom Singapore

Have enjoed stay. Would return with friends.

Posted Dec 10, 2014
Pros: the location and cleanliness.
Cons: Cheaper rates?
Location: Local food and traditional shops ouside KSL.
Good experience. Easy to book and to locate. Easy to go to shops for F & B and retail.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

pretty good!

Posted Dec 9, 2014
it was a pleasant stay at ksl hotel! i was glad that we are able to check in at 1 plus despite reading so many review that customers could only check in at 3pm. good thing was we dont have to pay any deposit. we even requested for late check out at 1pm and the staff allowed us to. overall the bed was very comfortable, bathroom was very clean. just the swimming pool need some improvement. thats all. one of the best hotel i have stay.