Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
86% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Bad Experience

Posted Jun 30, 2015
Pros: At least the staff were polite
Cons: Overall customer experience is very bad
Room was not clean. Not enough cups for the amount of people staying in the room Not enough spoon for the cup (the coffee spoon) Requested for a king sized bed but received 2 single bed attached together Hotel staff mention all restaurant on Level 2 but later found out there are more restaurants around the vicinity (IN the hotel area itself)
2 out of 5
by A verified traveler from Singapore

Posted Jun 3, 2015
When we checked in at 3pm, the room was not ready yet. The bathroom towels were not in the room, as we had to wait for more than an hour to receive them, and we had to call the room service for 3 times to remind them.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
Nice place for a week end get away. I would recommend it to my friends and will definitely come back in the future.
1 out of 5
by A verified traveler from singapore

I went with my family to celebrate mothers day

Posted May 12, 2015
Hi I went with my family to celebrate Mother's Day at pulai springs resort .it was terrible the room service which we called earlier wasn't there to clean the room at all!the wifi provided is terribly slow !the kettle broke down and to replace that it took 4 hours! Poor service
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, affordable rate

Posted May 5, 2015
Fast check in, friendly front office. Good variety of breakfast
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Front office staff

Posted Apr 22, 2015
They were unfriendly and they knoe less info about the hotel..always giving wrong info
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2015 on Hotels
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2015 on Hotels