“Great place, nice folks...”

I stay in motel rooms often for work. This hotel has new granite counters, newer carpet, comfy beds, clean and well kept. Simple rooms with great staff working the front desk. The free internet is fab and the price is right. Would recommend staying here any time.

“If location matters most...”

If location matters most, this budget hotel is right by the Interstate. Okay if you're staying just 1 night. We requested a non-smoking room but were given two rooms that had obviously been smoking rooms - seems to have been all they had. Staff were very nice and tried their best to make things right. However, air freshener does not remove cigarette smoke. Room furnishings were old & damaged (deep cigarette burns in upholstery, etc), though new carpets are being installed. Very few amenities, e.g., no in-room coffee maker, no complimentary breakfast, a fee (!) for using the in-room safe, a tiny amount of shampoo in a packet (like a fast-food ketchup packet), etc. If you need these things or require impeccable surroundings, choose a different place or a different city. If you just need a place to sleep before getting right back on the road, and are not a fussy or demanding person, this could be okay. If you need a truly smoke-free room, probably best to look elsewhere.

“Decent hotel at a decent price”

We chose this hotel for its low price and we got more than what we paid for. They are in the process of making over the hotel, and in July will be replacing all the carpets. Note, however, that although they don't give you any warning about being "green," they do not give you new towels every day. So the towels that we had used the night before and thrown on the floor because they were dirty were folded and hung up on the towel rack. The staff was friendly and very helpful. The beds were comfortable. Although the hotel has no restaurant and no breakfast bar, it is next door to a Bob Evans and down the street from a phenomenal Italian restaurant, which the front desk clerk cheerfully recommended. I would stay there again but I would take more of my own supplies, like shampoo, conditioner and an extra towel.

“stayed at better”

door was still locked at 6am so much for breakfast

“Joliet Red Roof stole our pillows”

We stayed 2 nights at the Red Roof in Joliet. The inn was easy to find; the nearby Bob Evans Restaurant served a good breakfast. The check in was fine. However; the room smelled strongly of disinfectant. We brought 2 pillows from home. The first night was OK. When we walked out of the room in the morning, our neighbors had left a couple of empty cases of beer by their door. When we returned to the inn that afternoon, the pillows we brought from home were gone. In addition, there were no towels, soaps, etc. to be found. We contacted the hotel manager about the pillows. Neither the night staff or the morning manager could find them. This was our first stay at the Red Roof Inn. We won't be returning.

“It was convenient and affordable”

The location off Interstate 80 was perfect for us. We did have trouble accessing the internet. A phone call to customer service did the trick. They reset the system and we were good to go.

“Will do fine for the cost!”

Nothing fancy..the room smelled like old smoke when I arrived, but since all i wanted to do was sleep...it was clean and the bed comfortable!

“Next time it's five star!”

The room was nice but seemed to be "spot" cleaned. One bed was made freshley while the other seemed to be dirty.

“cheap stay”

Mattress were old and lumpy and the air conditioner vibrated so loud it drowned out the freeway noise. Good and safe location. Bob Evans was right outside the front door.