Ratings based on 289 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified traveler
Posted Dec 26, 2014
Our original room appeared to have been a smoking room, and the desk clerk willingly changed us. The breakfast was adequate, but I was bothered by 'fresh squeezed orange juice' which was not even orange juice, but orange drink. Lots of fruit, but no place to wash it.
by A verified travelerfrom St. Louis, MO
Stayed for work 10/27-10/29Posted Oct 31, 2014
Cons: This hotel is in need of major repairs and a change in ownership. The current owners don't understand how to run a hotel in America.
Unfortunately my usual picks were sold out (Hilton Garden, Fairfield, Holiday Inn Express). No internet, no breakfast, door broken, towel rack broken, outlets broken, no lights on in hallways. Word is half the rooms are out of order and employees aren't being paid on time. I don't have particularly high standards, and I don't usually write reviews, but I would avoid this hotel at ALL COSTS. Stay at the Super 8.
by A verified travelerfrom ar
This hotel is poorly managedPosted Oct 23, 2014
Dirty. Understaffed. Breakfast was a joke. Outdated. Needs a lot of work. I want my money back!
by A verified traveler
They did not give me the room that I had booked buPosted Oct 7, 2014
The GNATS where horrible and they did not have breakfast ready the chef was late and breakfast was over by the time he showed up. I wouldnt book it again
Recommendedby A verified traveler
Not at all what I expected!Posted Oct 7, 2014 on Hotels.com
From what I read on hotels.com and the pictures I really expected this place to be nicer! There were put of order signs on half the rooms, the pillows on the bed where so worn they could barely even be called pillows. The stairs had rust that was falling off of them. My husband and I were in the room 15 minutes before deciding we couldn't stay there and went to get a room from another hotel down the street!
for Getaway With Friendsby Jamesfrom Edmond, OK
Not satisfied.Posted Oct 7, 2014 on Hotels.com
The room, non-smoking, smelled as if there had been a smoker stay there. The lights in the room flickered a lot and at one time the light over the sink went out, but the next morning it worked. There was to be two tubes in the fixture over the sink, but one was burnt out leaving the area dimly lit. There must have been a water leak in the area of the sink because the carpet from under the cabinet to where you would stand was wet and never dried. The rest rooms in the lobby area had DARK rings around the toilets, they needed a good scrubbing.
for Getaway With Friendsby Mariafrom OFallon
Wrong hotel choicePosted Oct 7, 2014 on Hotels.com
We had a difficult time finding the hotel. The sign was not really visable. The parking lot was dimly lit. People from some party standing all over the place and cops in the parking lot. We decided to go in in because it was late, one customer was checking out because of loud music. The problem of loud music was supposely taken care of, si we checked in. Got to the room and tried to ipen door and the chain lock was locked from the i side. I was done after this. Went back cancelled and went to different hotel.
for Couplesby enderlinefrom Dallas Tx
Dirty roomPosted Oct 5, 2014 on Hotels.com
Very dirty room and broken bed Hair on the sink and bathroom.
for Personal Eventby A verified traveler
worst experience in my lifePosted Oct 3, 2014 on Hotels.com
worst experiance in my life
for Getaway With Friendsby Markfrom Columbia, Mo.
Real good valuePosted Sep 29, 2014 on Hotels.com
Great location, good value. Not a bad place for about half the price of other hotels in the area. Tip... book on hotels.com and save about $20. from the front desk rate. We booked it right at the front desk on hotels.com right in front of the desk clerk. He was nice, and said that was fine.