The room was not clean. Hair in the shower and bathroom. Not fresh at all. The room was cold.
I pointed this out to the receptionist. She did not even apologize. No social skills at all.
My second night I could not sleep much because of other guests being drunk and making a lot of noise. There was a disco downstairs and even though I was on the 9th floor, I could not sleep.
When I gave this as feed back when checking out, there was no attempt at all to make it up to me. She just said that she knew who was making the noise and they would deal with it. Makes no difference to me at all. A professional hotel had offered me a discount or something, but this place has no clue what service is all about.
Next time I am in the area, I will stay in Jönköping instead. If I had been offered some kind of restitution I would not have written this very negative comment, The fact that nothing was done at all tells me that a negative review is well deserved.