Exterior

Reviews of Best Western Big Spring Lodge

2.5 out of 5
Best Western Big Spring Lodge
1810 Southern View Drive, Neosho, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 489 reviews" "
Rating 8 - Good. 140 out of 489 reviews" "
Rating 6 - Okay. 30 out of 489 reviews" "
Rating 4 - Poor. 6 out of 489 reviews" "
Rating 2 - Terrible. 10 out of 489 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeremiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and decent property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Thorough. Food area was clean.
Stayed 1 night in Feb 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall its a very good, clean stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mary Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean, attractive property. Front desk was extremely helpful and welcoming. Breakfast was delicious! Would definitely stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2024

8/10 Good

Reina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was plenty big.
Stayed 2 nights in Dec 2023

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy process at check in and breakfast was decent.

10/10 Excellent

Chantilly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, great breakfast, easy parking & check in/check out, comfy beds/pillows. Only seasonal swimming available.
Stayed 2 nights in Nov 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean room. Good matress. Cost twice what competitors charge so not sure about value.
Stayed 1 night in Nov 2023

8/10 Good

Greta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower curtain
The only issue i had was that the shower curtain is not long enough, therefore water got all on the floor.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine hotel to stay in 10 out of 10 stars~
This hotel is amazing! Clean, the workers friendly and professional, the complimentary breakfast had a great variety of selections and the temperature on all of the food was perfect! My room was amazing and clean and I loved the jetted tub in the room I stayed in. I had to extend my stay and they helped me with that too and I was able to continue staying in the room I was in which was an amazing help! I would recommend this hotel to friends and family and anyone traveling to the area! I would give it a 10 out of 10 stars! Thank you! Only thing is the pool is outside and the weather does not permit year round swimming but thankfully the room I stayed in had a jetted tub so I took advantage of that and it was amazing! Thank you!
Stayed 3 nights in Nov 2023

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my wife and I enjoyed our stay. Room was clean and comfortable, staff was friendly. We will definitely stay again next time we are in Neosho.
Stayed 1 night in Oct 2023

10/10 Excellent

Dickson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fabulous service
Stayed 1 night in Oct 2023

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleased with this property. will stay again if in the area
Stayed 1 night in Oct 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
They lost our reservation and when Expedia attempted to call them to reconfirm it they refused to answer the phone. Worst experience ever.
Stayed 1 night in Oct 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out. Staff very pleasant, courteous, and professional. Our room was absolutely clean and very comfortable as was the entire property! The complimentary breakfast was yummy! We would not hesitate to rebook
Stayed 1 night in Oct 2023
Response from Ciprianna on Oct 15, 2023
Thank you for your review! We hope you come back and stay with us again soon.

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ciprianna on Oct 15, 2023
Thank you for your review!

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Amazing breakfast
Stayed 2 nights in Oct 2023
Response from Ciprianna on Oct 15, 2023
Thank you for your review! We hope you come back and stay with us again!

10/10 Excellent

Jane

Stayed 1 night in Oct 2023

10/10 Excellent

Mark G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night. Greta find
Excellent find. Lived up to previous positive reviews.
Stayed 1 night in Oct 2023
Response from Ciprianna on Oct 15, 2023
Appreciate your review!

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up.
Stayed 1 night in Sep 2023
Response from Ciprianna on Oct 15, 2023
Thank you!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable
Stayed 1 night in Jul 2023

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had what I needed, a bed, breakfast and a nice place to visit with family.
Stayed 1 night in Sep 2023

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
The staff was very polite and professional. The room was in excellent condition. The breakfast was full buffet. I wiil stay again
Stayed 1 night in Aug 2023

8/10 Good

Chertong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite places and near shopping areas
Stayed 2 nights in Aug 2023

10/10 Excellent

Sharon, AMELIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Gary

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest properties we have ever stayed at on our vacation!
Stayed 1 night in Jul 2023

10/10 Excellent

SanDanene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very friendly and professional. She made checking in very easy and quick. Breakfast was nice. The parking lot was well lit and safe.
Stayed 2 nights in Jul 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice, clean, perfectly adequate hotel - recommended.
Stayed 2 nights in Jul 2023

8/10 Good

Rick

Business traveler, Traveled with family
It was clean
Stayed 1 night in Jul 2023

4/10 Poor

Sarajo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Just ok
Stayed 2 nights in Jun 2023

8/10 Good

Ronald, Overland Park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and staff was friendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Torren

Traveled with partner
Everything was good and your breakfast was great ,I would stay there again in the future.
Stayed 1 night in Jun 2023

10/10 Excellent

Nelda

Traveled with partner
Liked: Cleanliness
Breakfast was good, no complaints. People were nice and hotel was clean.
Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were a bit hard but the property was in incredible shape, the staff were great, and the rooms were in great shape.
Stayed 1 night in Jun 2023

8/10 Good

Kenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Misty

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and courteous staff. Room was clean and breakfast was amazing. My granddaughter enjoyed making her own wadfle
Stayed 1 night in Jun 2023

10/10 Excellent

Henry

Stayed 1 night in Jun 2023