Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

convenient location, staff wonderful!

Posted Feb 27, 2015
Came to Juneau on non-profit business. Hotel is in a convenient location, near airport. The front desk people were very helpful. The hotel breakfast was GREAT! The rooms were very small, with room for just one suitcase. The hotel fit my purpose and was fine.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Springfield, IL

Nice place to stay in Juneau - near airport

Posted Sep 22, 2014
Pros: The staff, location near the airport, and it's quiet.
Cons: Rooms need updating/refurbishing. I lift or elevator to the second floor would be most welcome, especially for those with lots of luggage.
Location: Near the airport. We only stayed one night in order to get on a boat, so we didn't pay much attention to attractions near the hotel.
The hotel is near the airport and quiet. The room was comfortable if a bit dated, and there are several restaurants within a short walk. The staff is outstanding and so accommodating. The hotel provides shuttle service that is convenient and necessary given the distance to the downtown and waterfront. The complimentary breakfast is good. We'd stay here again if we returned to Juneau.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff so helpful

Posted Jul 25, 2014
Easy to schedule their van to see downtown go to airport or ferry. EAger to help w/ questions. The best breakfast w/ monitoring of food the entire time. Fresh fruit coffee and tea always available in lobby. Fresh baked cookies in late affernoon
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Very nice hotel for everyone.

Posted Jul 20, 2014
The hotel has wonderful staffs. It is closed to the airport and has freezer to store your catchs. Highly recommend to anyone travel to Juneau.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco Bay area

Posted Jul 5, 2014
The continental breakfast included biscuits and gravy - nice. The staff corrected me when I mentioned their motel. They told me is was a hotel. What do you call a place where you drive your car to within 5 feet of your room door. That's a motel, right? I don't care, but it did seem more like a motel than a hotel.
4 out of 5
Recommended
for Everyone
by Colin

Helpful staff and a pleasant place to stay

Posted Jun 13, 2014
Helpful staff and a pleasant place to stay for the night.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport and restaurants

Posted May 7, 2014
Pros: Friendly, helpful staff, nice continental breakfast.
Cons: Curtain let in too much light (porch lights) during the night.
Location: Restaurants and malls within 10-15 minute walk.
Only negative is that our room didn't have much of a view.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Juneau Alaska

Cost was affordable.

Posted Apr 16, 2014
The room was adequate but smelled like dog. (There were no pets allowed) very damp after taking a shower. I checked the bathroom fan and it was not pulling any air at all. I did notify the front desk and they said they would have mtnc check into it. We had stayed here before and the room was excellent although it was more toward the center of the hotel. The frig was noisy too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Our Ferry arrived late after midnight - courtesy

Posted Dec 9, 2013
Pros: Clean, good staff, and fine breakfast
Cons: Can't think of anything
Location: Close to airport and ferry terminal
Hotel staff gave us special discount because we only slept there 3.5 hrs before catching flight
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel. Need rental car to get around.

Posted Sep 20, 2013
Pros: Quietness. Shuttle Transportation.
Cons: A little better tv choices, but that was minor.
Location: Everything was 7 miles away. Mendenhal glacier=7 East. Downtown Juneau = 7 miles south Cruise ships =7mi south,
Spent several days at hotel. Needed rental car to get to "downtown Juneau", and mendenhal glacier. Has quest laundry, very nice. Had complimentary breakfast, actually had eggs, cereal, and non fat choices. Would definitely stay again.