Ratings based on 260 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
for Personal Eventby Davidfrom Houston TX
Great LocationPosted Sep 1, 2014 on Hotels.com
Hotel is in the middle of all the shops in the Historic Downtown District. The rooms are clean and simple. Love the glass door knobs. The only thing I would add is screens on the windows. Love the cool alaskan breeze that comes through them. Overall...a great place to stay.
Recommendedby Vfrom Oregon
Convenient but noisyPosted Aug 23, 2014 on Hotels.com
Had to open window to cool off room, but that meant trying to sleep with noise from Friday night drunks on the street. Location is convenient but noisy.
for Familiesby A verified traveler
Posted Aug 19, 2014 on Hotels.com
Recommendedby MNDudefrom MN
Posted Aug 18, 2014 on Hotels.com
Overall, fine. Small rooms, great staff, good location. No shuttle to/from airport.
by A verified traveler
Posted Aug 17, 2014
75 year old hotel that looks like it. No parking. The bathroom was disgusting and the soap shampoo seriously looked like it had been there for 20 years. Never again.
for Overnight Stay Before Destinationby Sharon Bollingerfrom Juneau, Alaska
downtown conveniencePosted Aug 11, 2014 on Hotels.com
No a/c in this hotel. Windows open for a very cool breeze but no screens. Restaurant odors waft into the room. Big hole in back of the bathroom mirror (mirror tlts from the wall) Housekeeping needs to be diligent with cleaning. It appears that only the middle of the floor is vacuumed and not the edges. Bed was comfortable. Walls are thin. Had to leave credit card number with "desk" just in case I ordered anything on my room number during my visit. I found this unsettling. No, I will not be staying in the hotel again. But it is downtown and would be a place for someone interested in shopping till they dropped. Taxi services are available in front of the hotel for going to the airport or the ferry. No shuttles services offered by the hotel.
Recommendedby Vicki Wfrom Spokane, Wa
A little run downPosted Aug 2, 2014 on Hotels.com
It's an older hotel. The rooms themselves were okay but the halls & bar could use some updating. There is parking but it is behind the hotel and uphill. If you use a wheelchair or have problems walking this is not the hotel for you. Walls are a little thin but fine for an overnight trip. The bartender was very nice and the service was terrific. It's within easy walking distance to everything you'd want to see.
for Everyoneby A verified travelerfrom Iowa
Posted Jul 31, 2014
Hotel room had an odd layout, but bed was clean and comfortable.
for Overnight Stay Before Destinationby A verified traveler
Posted Jul 28, 2014 on Hotels.com
by A verified travelerfrom Toronto
Central, yes, updated since 1970? no.Posted Jul 25, 2014
Pros: central clean
Cons: needs an upgrade the triple room was cramped dimply lit reception and corridors pricey resturant
Location: Downtown Juneau is QUIET at night after the cruise ships leave. Quite a few drunk homeless wandering the streets.
It looks like reception has some upgrade works going on. I think a connecting passage to a starbucks is being installed... I'm not entirely sure. This hotel had it's heyday a couple decades ago. Reception is dimly lit, throw some gold fittings in here and there. Some plinky plonky elevator music playing in reception (as well as the elevator). Both nights we stayed there there was some random housekeeping item stored in front of my room door (a laundry basket and then a fold-up bed). We booked a triple room (expecting two doubles/queens) but nope... one double and one single for three of us, in a small room. The room should only have slept two.. it was small. The staff were friendly and the hotel was clean and central, but I'm sure there are better options available.