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Reviews of Prescott Hotel Kajang

3 out of 5
Prescott Hotel Kajang
Wisma MKH, Jalan Semenyih, Kajang, Selangor

Reviews

6.8
Rating 10 - Excellent. 24 out of 171 reviews" "
Rating 8 - Good. 62 out of 171 reviews" "
Rating 6 - Okay. 52 out of 171 reviews" "
Rating 4 - Poor. 22 out of 171 reviews" "
Rating 2 - Terrible. 11 out of 171 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Fareez

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
They change the name I think, and undergoes some renovation which the noise can be heard a little from inside the room. Parking area is okay, but the exit from parking is a little discomforting due to space limit Since the hotel currently doing renovation, apparently affect the food (a la carte breakfast and no room service) One of the TV channel also has no sound Other than that, the staffs are very friendly and good, while the room is very satisfying
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice room worth the price...unfortunately,the cleanliness was a bit dissapointed..the mugs prepared in the room..were dirty...the bath tub also got fungus at the wall...the curtain drop out of sudden..and it could not be fixed..need to buy some equipments..they suggested to us to move to another room but we refused because its was 'ok' if only 1 layer of curtain left...the breakfast : less choices..
Stayed 2 nights in Dec 2018

6/10 Okay

CHUAN HIN

POOR WIFI, LOUSY BREAKFAST, DIRTY CORRIDOR. NO HOUSE KEEPING MAINTENANCE THE ROOM. NEVER COME BACK.
Stayed 2 nights in Nov 2018

8/10 Good

ab manap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Manager on Sep 12, 2018
Dear ab manap Warm Greetings from Prescott Hotel in Kajang. Thank you for staying here with us and we hope to see you soon. Thank you The Management

8/10 Good

James

good worth for service
Stayed 1 night in Aug 2018
Response from Manager on Aug 29, 2018
Dear James Warm Greetings from Prescott Hotel in Kajang. Thank you for your kind feedback and we are glad to know that you enjoyed your stay here with us. We hope to see you soon. Thank you The Management

6/10 Okay

Saroza

Stayed 1 night in Aug 2018
Response from Manager on Aug 23, 2018
Dear Saroza Warm Greetings from Prescott Hotel in Kajang. Thank you for staying here and we hope to see you soon. Thank You The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Manager on Aug 13, 2018
Dear Anonymous Warm Greetings from Prescott Hotel Kajang. Thank you for staying with us and we hope to see you soon. Thank you The Management

8/10 Good

Verified traveler

Stayed 1 night in Jul 2018
Response from Manager on Aug 9, 2018
Dear Anonymous Warm Greetings from Prescott Hotel in Kajang. Thank you for staying here with us and we hope to see you soon. Thank you The Management

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Weak Internet connection, TV reception very bad. Complaint but not rectified
Stayed 3 nights in Jul 2018
Response from Manager on Jul 26, 2018
Dear Annymous Warm Greetings from Prescott Hotel in Kajang. Thank you for taking time to write this review. We sincerely apologize for the issues above and we have informed our Housekeeping to ensure that all TV in guestroom is functioning properly. We hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

8/10 Good

Afifah, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin
Check in was so easy. Front desk staff polite and helpful.
Stayed 1 night in Jul 2018
Response from Manager on Jul 26, 2018
Dear Afifah Warm Greetings from Prescott Hotel in Kajang. Thank you for your kind review and we will inform our staff members and this will motivate them further to do a great job (Keeping all our guest happy). We hope to see you soon at Prescott hotel in kajang. Thank you The Management

4/10 Poor

Siti, Kemaman

Disliked: Property conditions & facilities, room comfort
Too hot, Air cond not in service
Stayed 1 night in Jul 2018
Response from Manager on Jul 25, 2018
Dear Siti Warm Greetings from Prescott hotel in Kajang. Thank you for your feedback and our very sincere apologies on air cond. We have checked and adjusted the setting according. We hope to see you soon at Prescott hotel in kajang. Thank you The Management

8/10 Good

Syazwan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice but the aircond is hot.did not know how to change the temperature.
Stayed 1 night in Jul 2018
Response from Manager on Jul 25, 2018
Dear Syazwan Warm Greetings from Prescott hotel in Kajang. Thank you for your kind feedback. We have reminded our housekeeping team to adjust and set all temperature before guest checks-in to the room. We sincerely apologize for the inconvenience caused. We hope to see you soon at Prescott hotel in Kajang. Thank you The Management

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bekalan ekon mati dalam 1-2jam sekitar jam 3 pagi.
Stayed 2 nights in Jul 2018
Response from Manager on Jul 25, 2018
Dear Anonymous Warm Greetings from Prescott hotel in Kajang. Please accept our sincere apologies on this matter. We had a blackout in early hours of the morning and it was quickly rectified by our maintenance team. We hope to see you soon at Prescott hotel in Kajang. Thank you The Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Manager on Jul 25, 2018
Dear Anonymous Warm Greetings from Prescott Hotel in Kajang. Thank you for staying here and we hope to see you soon. Thank you The Management

8/10 Good

Yk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better than expectation
very good hotel
Stayed 1 night in May 2018
Response from Manager on Jul 10, 2018
Dear YK Warm Greetings from Prescott Hotel Kajang. Thank you for your review and we hope to see you soon. Kind Regards, The Management

10/10 Excellent

Nurul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable at night air conditioner also great but water flow slowed at sink
Stayed 1 night in Jun 2018
Response from Manager on Jul 25, 2018
Dear Nurul Warm Greetings from Prescott hotel in Kajang. Thank you for your feedback. We have reminded our housekeeping to check all water pressure in the bathroom. We hope to see you soon. Thank you The Management

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Staff service was really disappointment
Check in was done by an Indian lady, process taking as long as she taking her own sweet time , no smile at all as in we owed her money. Housekeeping never come back for turndown service which supposed to complete at 12pm as we requested when she came around 10am. So we continued our stay with full bin of rubbish. Prescott in KL Sentral so much better than here. Will never come back to phkj.
Stayed 1 night in May 2018
Response from Manager on Jul 10, 2018
Dear Anonymous Warm Greetings from Prescott Hotel in Kajang. Firstly kindly accept our sincere apology on unpleasant situations which you had faced during your stay. Rest assured that we have handled the above issues. We hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

8/10 Good

ho

Liked: Staff & service
Response from Manager on May 16, 2018
Dear Ho Warm Greetings from Prescott Hotel in Kajang. Thank you for staying with us and hope to see you soon. Best Regards, The Management

10/10 Excellent

Zac, Kajang

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room and comfortable to sleep
Nice place to stay and have good amenities.But for breakfast ok la.
Stayed 1 night in May 2018
Response from Manager on May 16, 2018
Dear Zac Warm Greetings from Prescott Hotel in Kajang. Thank you for your kind feedback and we are glad to know that you had enjoyed your stay here with us. We hope to see you soon at Prescott hotel in Kajang. Thank you The Management

6/10 Okay

Verified traveler

Convenient stay for a stop by. Location OK. Can consider if you are on work travel.
Stayed 1 night in Apr 2018
Response from Manager on May 5, 2018
Dear Anonymous Warm Greetings from Prescott Hotel in Kajang. Thank you for your kind review and we hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

10/10 Excellent

Nurnabilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Response from Manager on Apr 30, 2018
Dear Nurnabilah Warm Greetings from Prescott Hotel in Kajang. We are glad to know that you had enjoyed your stay here with us and we hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
COMFORTABLE, EASILY ACCESSIBLE. NEAR TO MRT & TAXI SATION.
Stayed 3 nights in Apr 2018
Response from Manager on Apr 30, 2018
Dear Anonymous Warm Greetings from Prescott Hotel in Kajang. Thank you for sharing your pleasant experience with us and we hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
room was comfort and cleanliness,enjoy the bathroom
Stayed 2 nights in Mar 2018
Response from Manager on Apr 30, 2018
Dear Anonymous Warm Greetings from Prescott Hotel Kajang. Thank you for sharing your pleasant experience here with us and we hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
It is amazing and value for money
Response from Manager on Apr 30, 2018
Warm Greetings from Prescott Hotel in Kajang. Thank you for sharing your experience with us and we are glad to know that you enjoyed your stay here with us. We hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Poor water pressure
Poor water pressure
Response from Manager on Apr 30, 2018
Dear Anonymous Warm Greetings from Prescott Hotel in Kajang. Thank you for sharing your experience here with us and we will definitely address the poor water pressure issue. We hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

8/10 Good

Saiful Nizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Manager on Apr 30, 2018
Dear Saiful Nizam Warm Greetings from Prescott Hotel in Kajang. Thank you for staying here with and we hope to see you soon at Prescott Hotel in Kajang. Thank you, The Management

10/10 Excellent

Ku Mohd

Liked: Staff & service, room comfort
Ok la
Stayed 1 night in Mar 2018
Response from Manager on Apr 30, 2018
Dear Ku Mohd Warm Greetings from Prescott Hotel in Kajang. Thank you for sharing your experience with us and we are glad to know that you are satisfied with your stay here. We hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

6/10 Okay

chuan pow

The breakfast selection hardly any, should improve
The rooms are generally quite , spacious ,also in the town center. The buffet breakfast is terrible, not much choice and hardly any selection, no service staff during break fast
Stayed 1 night in Mar 2018
Response from Manager on Apr 30, 2018
Dear Chuan Pow Greetings from Prescott Hotel in Kajang. Thank you for sharing your experience with us. We will definitely improve on the breakfast selection because we have hired new Chefs and they are currently working our some new menus. We hope to see you soon at Prescott Hotel in Kajang. Thank you, The Management

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
NICE HOTEL CLOSE TO THE KAJANG CITY
I really enjoyed stayed at this hotel, but one of the thing i can said was about cleanliness on the toilet,, it quite bad instead of bathtub not so clean n it too small toilet
Stayed 1 night in Mar 2018
Response from Manager on Mar 14, 2018
Dear Anonymous Warm Greetings from Prescott Hotel Kajang. Thank you for taking time to write this review which is so important to us.We will definitely improve on the cleanliness and hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Manager on Feb 17, 2018
Dear Anonymous Warm Greetings from Prescott Hotel Kajang. Thank you for staying with us and we hope to see you soon at Prescott Hotel Kajang. Thank you, The Management

10/10 Excellent

syafiq, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to check in
Value for money. Comfortable place to stay. Easy to find place to eat and convenience store.
Stayed 1 night in Feb 2018
Response from The Management on Feb 11, 2018
Dear Syafiq, We are so please that you are happy with your stay with us! We really do appreciate you kind feedback!. We do hope to see you again in Prescott Hotel in Kajang! Regards.

10/10 Excellent

mieza, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to stay
Very soft pillow, good bath tub, spacious room, above expectation, cheap !
Stayed 1 night in Feb 2018
Response from The Management on Feb 8, 2018
Dear Mieza, Thank you for your kind feedback. We are so glad you enjoyed your stay with us! We hope to see you soon! Thank you.

6/10 Okay

Gugan, Singapore

Liked: Staff & service
Ok hotel! Room is good.
Could be perfumed to reduce carpet smell outside room area. Can provide tooth brush, paste and conditioning shampoo. Rest is all ok!
Stayed 1 night in Jan 2018
Response from The Management on Feb 1, 2018
Dear Gugan, Thank you for your kind feedback. We really appreciate it! We will work hard to ensure comfortable stay for guest. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from The Management on Jan 26, 2018
Dear Anonymous, Thank you for your kind feedback! Hope to see you again in Prescott Hotel Kajang! Thank you

6/10 Okay

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single trip for 2 weeks
All good and friendly. Internet not so good
Stayed 13 nights in Dec 2017
Response from Front Office Department on Jan 26, 2018
Dear Mr Green, Thank you for your feedback! We really appreciate it. At the moment we are upgrading our internet connection. We hope to see you again in Prescott Hotel Kajang. Thank you, The Management

10/10 Excellent

zu, kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
The breakfast meal dont have many choice. its a nice big room and very comfort for my little kid.
Stayed 2 nights in Dec 2017
Response from Manager on Jan 3, 2018
Dear Zu Warm Greetings from Prescott hotel in Kajang. We truly appreciate that you had taken time to give us your feedback and we will definitely inform our Chef to immediately review the breakfast menus. Hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

8/10 Good

TLC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great experience staying here with a great promotion price.. 😘
Stayed 1 night in Dec 2017
Response from Manager on Jan 3, 2018
Dear TLC Warm Greetings from Prescott Hotel in Kajang. We are glad to know that you had enjoyed your stay here with us and we hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is so nice and comfortable. It's very recommended. I'll stay again when I come to Kajang.
Stayed 2 nights in Dec 2017
Response from Manager on Jan 3, 2018
Dear Anonymous Warm Greetings from Prescott Hotel in Kajang. Thank you for staying here with us and we are glad to know that you had enjoyed your stay. Thank you The Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This is the third time's I stay here. This room is the best. The location of the hotel is good. Close to everything. Within walking distance.
Stayed 2 nights in Dec 2017
Response from Manager on Jan 3, 2018
Dear Anonymous Warm Greetings from Prescott Hotel in Kajang. Thank you for staying here with us and we are very happy to know that you had a pleasant stay here with us. We hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

4/10 Poor

zul efendi, Johor Bahru

Disliked: Property conditions & facilities, room comfort
Hotel Location near to food stall
Water pressure for shower is low. Room carpet found wet cause by mini bar.
Stayed 1 night in Dec 2017
Response from Manager on Jan 3, 2018
Dear Zul Efendi Warm Greetings from Prescott Hotel in Kajang. Kindly accept our sincere apologies and we will definitely address the above issues. We hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

6/10 Okay

Sia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
hotel condition
the air cond is not cool enough. the food limtied choice
Stayed 5 nights in Dec 2017
Dear Sia, Warm Greetings from Prescott Hotel in Kajang. Thank you for taking time to write this review and we truly appreciate your kind feedback. Our sincere apologies on the air cond issue and we will definitely review our breakfast menus. Thank you, The Management

6/10 Okay

Yii, Kajang

Room conditions can be improved. The carpet and toilet looks old.
Stayed 5 nights in Dec 2017
Response from Manager on Jan 3, 2018
Dear Yii Warm Greetings from Prescott Hotel in Kajang. Thank you for your kind feedback. We are going to continue our renovation works at 2nd & 3rd floors after completing the 4th & 5th floor. For your next visit kindly book our premier deluxe rooms which has been just renovated. We hope to see you soon at Prescott Hotel in Kajang. Thank you The Management

8/10 Good

Kelley, Rawang, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room lighting
Room lighting is not good Breakfast no more choice
Stayed 2 nights in Nov 2017
Response from ISB on Dec 4, 2017
Dear Kelley, Warmest Greetings from Prescott Hotel Kajang! We are sorry you had to experience this! We will ensure all our hotel rooms in a very good condition! We are in progress to add on a new breakfast item soon! Again we sincerely apologise for the inconvenience you have encountered! Thank you.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
It's ok here
Comfortable
Stayed 1 night in Nov 2017
Dear John, Warm Greetings from Prescott Hotel Kajang! We are glad to know that you enjoyed your stay here in Prescott Hotel Kajang! We look forward to your stay here in Prescott Hotel Kajang again. Thank you, The Management.

6/10 Okay

ezg, KL

Disliked: Staff & service, property conditions & facilities
Hotel need renovation
A good place for short stay. Especially for business purposes who doesn't spend more time in room.But the hotel need renovation if they want to attract more visitors.
Stayed 1 night in Nov 2017
Response from Manager on Nov 30, 2017
Dear ezg Warm Greetings from Prescott hotel in Kajang. Thank you for taking time to share your experience with us. At present we have completed renovation works at the 4th & 5th floors. In January we will continue renovations at 2nd & 3rd floor guestrooms. We hope to see you soon at Prescott hotel in Kajang. Thank you The Management

10/10 Excellent

FAUZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable & reasonable price
Stayed 2 nights in Nov 2017
Dear Fauziah Warm Greetings from Prescott hotel in Kajang. Thank you for your kind review and we are glad to know that you had enjoyed your stay here with us. We hope to see you soon at Prescott hotel in Kajang. Thank you The Management

8/10 Good

Gobinath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and value
Nice place ..they suddenly offered 50% discount stay which was a supersaver ..the condition was great for that price ..hope they bring back that package..although i lost a shirt in room 2104 there ...informed many times to the reception and housekeeping but did not get a response till now
Stayed 1 night in Nov 2017
Hi Mr Gobinath, Greetings from Prescott Hotel Kajang! We are happy to know that you're satisfied with the Supersaver promotion. We would like inform you that we are unable to contact you for your lost shirt in room 2104. We do found a male green collar shirt. If it does belong to you, please do call us back at 03-87375555 to claim your belongings. We hope to see you again in Prescott Hotel Kajang! Thank you. The Management.

8/10 Good

Siew Ling

Liked: Cleanliness, staff & service
Never give up
A little run down, shower not working properly, a/c not cold and bathroom floods but fortunately after each complain at the front desk the issue is resolved.
Stayed 9 nights in Oct 2017
Dear Siew Ling Warm Greetings from Prescott Hotel in Kajang. Thank you for taking time to share your experience with us. We sincerely apologize for the inconvenience caused. We are glad to know that issues have been resolved. We sincerely apologize and we hope to see you soon at Prescott hotel in Kajang. Thank you The Management

6/10 Okay

lew

Liked: Cleanliness
breakfast unsatisfactory.
Breakfast only the down point
Stayed 5 nights in Oct 2017
Dear Lew Warm Greetings from Prescott hotel Kajang. Thank you for taking time to share your experience with us. We truly appreciate your feedback. We have already informed our Chefs review back the menu selection and we will definitely improve our menu selection. We hope to see you soon at Prescott hotel in Kajang. Thank you. The Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Easy to find. Free parking. A lot of restaurant nearby especially SATAY KAJANG !!!
Stayed 2 nights in Oct 2017
Dear Anonymous, Warm Greetings from Prescott hotel in Kajang. Thank you for your kind feedback. We hope to see you soon at Prescott hotel in Kajang. Thank you. The Management