Ratings based on 536 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sparta, MI

Very comfortable!

Posted Feb 23, 2015
Pros: Comfortable beds and nice breakfast.
Cons: There are a few things that could be updated, such as the heating/cooling system. We have stayed there twice and the second time the unit was loud.
This hotel is very comfortable. Nice beds and bedding for a reasonable price. Good breakfast, small amount of hot foods and a good blend of cold foods. Very satisfying for a great price. We will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2015
We stayed over after snowboarding at Bittersweet for the day. Staff was friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hot tub room

Posted Feb 14, 2015
Much better then expexted for the price. Stayed in the hot tub room and it was nice and big for being cheap. If i had to complain about something it would be that it was a bit tuff to see the tv from the tub.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service

Posted Feb 9, 2015
Pros: Great staff
Cons: Even though a non smoking room the bathroom smelled like cigarette smoke.
Staff was friendly and curteous. Expedia allowed us to book a room that was not available, but the Baymont had an early check out and spent the time to clean and prep the room to make it ready for us so we would not have to search for another hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient access to area

Posted Feb 2, 2015
Pros: Close to expressways and local venues on the west side of town.
Cons: Security.
3 nights. Room was clean and appointments were a bit above average. Minor cosmetic improvements needed but did not impact the overall appearance or comfort of the room. One major concern was the lack of some sense of building or physical security. While access doors were equipped with electronic locks card readers, I found one entrance constantly propped open during evening hours to convenience someone. The hotel could do better by having some form of alert that a secure door is being left ajar for hours on end. Does not feel very secure for a building intented for paying customers who want privacy and security.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kalamazoo, MI

Small hotel, but was fine for an overnight stay.

Posted Feb 1, 2015
Pros: Rates were good, staff was friendly, bed was comfy.
Cons: No hot water in the morning for shower. Breakfast options were a little limited.
Room was clean and comfortable, but small. We stayed just overnight and it was fine. A little noisy in the morning, and no hot water for a shower. However, I would stay here again for just an overnight thing. We got in late and left early and it worked fine for us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom F

Staff very nice

Posted Jan 19, 2015
Staff very nice,helped me fax my documents,room clean,check out easy,
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Location: right off the interstate
booked ahead of time as this location was convenient.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Breakfast

Posted Jan 1, 2015
Pros: Loved everything about the place.
Cons: Breakfast choice fresh fruit , multigrain bagel,etc!
Location: Great shopping nearby!
Fruit was not fresh. There were no eggs or sausage. Not everyone likes biscuits and gravy!
Comment from Hotel Management
Jan 6, 2015 by Amanda, Hotel Management
I am sorry to hear you did not enjoy our breakfast! At one point we did have eggs and sausage but so many people were asking for biscuits and gravy, we thought we would try it out! We look forward to seeing you in the future!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Nice pet friendly hotel

Posted Dec 30, 2014
Convenient location near 131 highway, friendly staff, clean rooms and nice breakfast all for a great rate. They were remodeling the lobby fIoor tiles. I would definitively stay here again.
Comment from Hotel Management
Jan 5, 2015 by Amanda, Hotel Management
Thank you for staying with us! We are glad to hear you enjoyed your stay! we look forward to the next time we get to provide the same great service!!!