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Reviews of Baymont by Wyndham Battle Creek/I-94

2.5 out of 5
Baymont by Wyndham Battle Creek/I-94
4725 Beckley Rd, Battle Creek, MI

Reviews

5.6
Rating 10 - Excellent. 146 out of 1010 reviews" "
Rating 8 - Good. 191 out of 1010 reviews" "
Rating 6 - Okay. 204 out of 1010 reviews" "
Rating 4 - Poor. 202 out of 1010 reviews" "
Rating 2 - Terrible. 267 out of 1010 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water. The room floor was dirty. The room had no heat on.
Stayed 1 night in Mar 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Business traveler
Liked: Staff & service, property conditions & facilities
The staff was wonderful and helpful. They provided my needs as quickly as possible. I will visit again soon.
Stayed 1 night in Mar 2024

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Shi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Jennifer

Broken window in our room. Asked for a new room and they didn’t have any available. Was offered a refund, still waiting to see if I actually get it.
Stayed 1 night in Mar 2024

4/10 Poor

Casey

Disliked: Cleanliness
The original booking was for a room with two queen beds. The only room available at check in had a single queen bed.
Stayed 1 night in Mar 2024

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in and staff was no where around when there were 5 people waiting to check in as well. Finally after 15-20 minutes finally showed up but were Was wearing regular clothes didn’t know it was a staff member. Shower knob falling off and woke up to a cockroach crawling up the wall. This was the worst hotel I have stayed in ever. Would not recommend this place to anyone
Stayed 1 night in Mar 2024

6/10 Okay

Kara

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Elijah

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had tiles falling off and the tub took over an hour to fill. The hotel had no ice in any machine. The pool was advertised as heated but the element was broken and laying next to the pool. The person checking out in front of me was also unsatisfied. If I thought I would have been able to get a refund in time to get another hotel I've probably would have but I knew a refund would take days and that would cut my vacation fund down quite a bit.
Stayed 2 nights in Mar 2024

2/10 Terrible

Brandi

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were extremely friendly and attentive! However, the room was filthy!
Stayed 1 night in Mar 2024

2/10 Terrible

Diva

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in around 10pm on Friday night on 3/16/2024 there was hair all over both beds, the tub was dirty and clogged up! The floors were dirty. I need to be refunded! I showed pictures and videos to the front desk staff. I would NOT recommend this hotel to my dog!!!

2/10 Terrible

Jawara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Jawara

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty run down rooms and rude staff
Stayed 1 night in Mar 2024

2/10 Terrible

kim

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe and quiet perfect
Stayed 1 night in Mar 2024

2/10 Terrible

Todd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overbooked had reciept for 2 queen beds and only had a king and there were no rollout beds availble staff was friendly and tried to accommodate but nothing else was available
Stayed 1 night in Mar 2024

6/10 Okay

Crystal

Stayed 1 night in Feb 2024

6/10 Okay

Wilfredo

Disliked: Cleanliness
Checking-in/staff is OK. Overall cleanliness not good.
Stayed 1 night in Feb 2024

6/10 Okay

Patricia, mount clemens

Disliked: Property conditions & facilities
The beds were terrible and the breakfast meal. Could have more items to pick from
Stayed 1 night in Feb 2024

2/10 Terrible

timothy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Television didn't work at all broken / cracked window.
Stayed 1 night in Feb 2024

6/10 Okay

Jamie

Liked: Cleanliness
Disliked: Amenities
I got a king suite with a jet tub and it took 4 hours to semi fill the tub, and the water was luke warm.
Stayed 1 night in Feb 2024

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were rude and never received any housekeeping my whole stay. Worst hotel experience ever
Stayed 3 nights in Feb 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast
Stayed 1 night in Feb 2024
Response from General manager on Feb 11, 2024
I am very glad that you have a great experience with our hotel and staff. Hope to see you again in the future

6/10 Okay

Michael St

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Very old. Need updates. Not in a good area. The word I would use is sketchy. Won’t stay there again.
Stayed 1 night in Feb 2024

8/10 Good

michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in #334. The king bedroom with Jacuzzi. The room was very clean and spacious. However, the lamp that sat atop the desk had a broken switch and didn't turn on. The desk itself had very wobbly desk table legs. The Jacuzzi took 4 hours to fill not sure if it was the water pressure but my partner fell asleep before we could enjoy its benefits. The wood casing around the elevator was very unique. The continental breakfast was enjoyable with enough variety of food to feed the finicky. Our phone alarm didn't sound off before check out yet the staff over looked out 1/2 hour check out. Thank you and hats off to all the employees who show up everyday that made our stay comfortable.
Stayed 1 night in Feb 2024

2/10 Terrible

Jessica

Stayed 1 night in Feb 2024

6/10 Okay

Jessica

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The people working were nice. The breakfast was good. The hotel room wasn’t clean, the window barley shut and there was a broken light in the pool.
Stayed 1 night in Jan 2024

6/10 Okay

KIMBERLY

Stayed 1 night in Jan 2024

6/10 Okay

sharon

The rooms needs paint and repairs. Smoke alarm hanging by wires and broken towel bar. Door does close right. The place needs work
Stayed 1 night in Jan 2024

10/10 Excellent

Belinda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel/ motel stay. The Breakfast was hot, tasty and plentiful There was a nice assortment to choose from and the coffee & creamer selection made us feel at home. Staff is AMAZING!
Stayed 2 nights in Jan 2024

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like marijuana terrible as soon as we walked in. Only got worse when we got closer to the room. Picked the hotel because of pool and hotel. Pool.area was about 50degrees, so was the pool and NOT hot tub. Never saw such a dirty place. The drawers werent cleaned out and has garbage in the room. The toilet felt like.it waa going to break. We could not stay there and left and paid for another room elsewhere.
Stayed 1 night in Jan 2024

2/10 Terrible

Shannon

Traveled with family
Disliked: Cleanliness, staff & service
*
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were excellent
Stayed 2 nights in Dec 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Only half the lights were working on the property and they had no hot water. I asked the clerk to cancel my reservation
Stayed 1 night in Dec 2023

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Stacy

Traveled with family
The was little to no hot water . The bed sheets looked as they had not been changed, black hairs in the sheets . The gentlemen that worked the desk was nice enough to bring us clean linens . I asked to have an extended check out being that we couldn't get ready because the water was cold and we couldn't shower . They offered me 30 minutes . Geee thanks . Oh and I came off the elevator on a wet floor with no signs and almost fell and busted my tail . So I would say I will never stay again .
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service
A most unusual TV system here. The remotes are not programmed to match the TV in the room. Direct TV must have a better system, since I’ve never seen this before, so perhaps a reset is in order. Luckily the staff was prepared and there are written instructions in the room showing the guest how to perform the programming. Never saw that before!
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tamarra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet
Stayed 1 night in Dec 2023

6/10 Okay

Amy

Its average

2/10 Terrible

Kristina

Disliked: Cleanliness, property conditions & facilities
Unfortunately, this room had numerous issues. The bathtub had a crack and partial patch job. The window was broken ( it looked like someone tried to break in )and the molding was off thus creating wind, the picture above the bed was broken, the exhaust vent in the bathroom was filthy, one of the lampshades had splatters all over it and there were marks all over the walls. There were also missing baseboard tiles. The hot tub was not functioning, there were no towels in the pool area.
Stayed 1 night in Dec 2023

4/10 Poor

Jean

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty floors, toilet dirty, shower curtain gross (stained badly from water) had double beds, one had long black hair under pillow and under sheet. Sink leaked on floor, sink facet hooked up backwards (hot and cold reversed) Personel friendly at breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Derek

Stayed 1 night in Dec 2023

6/10 Okay

Jun

Business traveler
Stayed 1 night in Dec 2023

4/10 Poor

shiva

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not safe and not hygiene
Stained bedsheets and loose electrical outlets in the room are not safe.
Stayed 2 nights in Nov 2023

4/10 Poor

Gary

Traveled with family
Disliked: Amenities, property conditions & facilities
We have stayed at this Baymont for years, this was the worst it has been. TV's don't work, hot tub not working, couldn't guarantee that pool would be working, furniture in our room (table) unsafe, coffee pot in room unclean, very poor breakfast on Friday, incomplete breakfast on Saturday, most staff at desk could use some hospitality training (Jesse was good and lady with the bun was good), room entry doors were in bad condition, etc. Did not get a good feeling coming into the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Business traveler
Liked: Property conditions & facilities
Not great
Jesse, at front desk was super friendly and welcoming! Sheets has tennis shoe for prints on them- pretty sure stained, not fresh. Shower curtain was super dingy & corner behind bathroom door was pretty dirty. Fairly low price, good breakfast & again, Jesse was GREAT;
Stayed 1 night in Dec 2023