Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2014
Overall a very nice experience. Conveniently located and upscale facility.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Everything was good except too close to the freeway. Too much road noise.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
It was a good hotel. Close to the air zoo which was awesome.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to I-94

Posted Aug 17, 2014
Convenient to I-94. AC was noisy, going on and off with thermostat setting. Very friendly, helpful staff.
2 out of 5
by A verified traveler from Wisconsin

The room we stayed in had ants!

Posted Aug 12, 2014
Pros: The pool
Cons: A room without ants and a complementary hot breakfast.
Location: Air Zoo, Wings Stadium, Beaches
The room we stayed in had ants. I told the front desk everyday we stayed (4 days) and they kept saying they would have maintenance look into it. Well, we woke up every morning to tons of ants on the trash can in our room. The trash bins did not have a bag, so we were not able to tie them up at night like I would have done to stop the ants from coming back. We also had 2 nights with out wifi because the front desk guy who checked us in had wrote the code done wrong. I had told the front desk wifi was not working and they said they would have maintenance look into it. Not until we took the Ipad to the front desk to ask them if we were doing something wrong, did they figure out we had the incorrect pass code. Was told when I checked out that maintenance couldn't really do anything about the ants until the room could be aired out for a day or 2 and that since we prepaid for the room there was nothing they could do for me! Regardless if you prepay or not, you should get a decent room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Aug 5, 2014
Just stayed one night. Ok place, breakfast (not included) was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a fun city

Posted Jul 27, 2014
Super friendly staff in hotel and bar, comfortable bed and pillows.
3 out of 5
by A verified traveler

Ok not great

Posted Jul 27, 2014
Under renovation. Farther from downtown then I thought. Air conditioner noisy.
5 out of 5
Recommended
for Families
by A verified traveler

College Visit with Teens

Posted Jul 26, 2014
Pros: Location
Cons: Wouldn't change anything
Location: Western Michigan University, Downtown Kalamazoo, area restaurants and mall.
Our experience at this hotel was great. It was centrally located to everything we needed to do while in Kalamazoo. Only a 5-10 minute drive to Western Michigan University, Downtown Kalamazoo, and area Mall. Would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

worth the drive

Posted Jul 2, 2014
Although the hotel is about 20 from downtown it was well worth the drive to know we were staying at a clean and comfortable hotel. I will definitely stay here again.