Ratings based on 162 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom Indiana
Two weekends in a row.Posted May 25, 2015
Pros: The only bright spot in our stay was a young lady named Comfort who seemed to be the only person working in the restaurant, she did a great job ALONE.
Cons: It seems like the management I encountered weren't trying too hard to manage, allowing Jr. staff to shoulder the load.
We booked a room at The McCamly Plaza Hotel two weekends in a row for family events taking place in the Battle Creek area, we chose this location based on it's close proximity to our events and a decision we made to get away from chain run hotels. Our first weekend was uneventful, the room was clean however overall this entire facility has a tired worn out feeling to it, they appear to be renovating slowly, construction debris were blocking the elevator on the twelfth floor. The second weekend we had a two night stay booked, I woke up the first morning and went downstairs and inquired in the hotels restaurant if I could have a room service menu so my wife and I could order breakfast when she woke up only to be informed there was no room service this weekend only a dine in option in the restaurant. I went upstairs and my wife was awake so we decided to go down for breakfast, we were seated by a young woman, never offered menus and told all the were offering was the breakfast buffet, no prices posted. The buffet consisted of the same fare you get for free at a chain hotel at an exorbitant price, the family next to us thought it was free only to get a bill for fifty dollars! The hotel was not busy so the decided to put everyone on the same floor to make it easier for the housekeeping staff this resulted in our being surrounded by families with kids making all sorts of noise. I will not ever return to this facility, or recommend it to anyone the owners have a long way to go.
for Everyoneby A verified travelerfrom Battle Creek, Michigan
NicePosted May 21, 2015
It was nice, no complaints...I would stay again. Bt this time I'll try tha top floor penthouse's too get an even belbvs experience....lbvs...with my family. I would like to try tha pool out next time I stay as well as the food...other than that I think the hotel was very nice, clean and staff where polite.
by A verified travelerfrom Battle Creek mi
Close to receptionPosted May 18, 2015
Sheets inside out...dirty sink....hair in shower...and someone's door kept slamming at 5am
by A verified travelerfrom Michigan
So sadPosted May 4, 2015
Location: Close to family
Wish I could upload photo's...a picture is worth a thousand words. Arrived at room end of hallway two lights out could not see door. Found food on floor when we did get in...dirt everywhere...headboard had head marks (oily) from where we assumed the previous guests had put their heads. Awful smell in the floors above 3 as they were renovating the third floor...found this out from some kids on the elevator. Room had no TP just a small amount on the holder...not enough towels...1 bar of soap had to use same one to wash hands and then take to the shower...shower head so plugged from hard water that the water that was coming out felt like needles...I could keep going but not worth it
by A verified traveler
Bugs in window area would fly all overPosted Apr 7, 2015
usually happy here fire alarm was the last bad thing considering it was cold out and not fee;omg we;; had to truck down stairs 11 flights with my bags
for Familiesby Reneefrom Temperance Michigan
DisappointingPosted Jan 12, 2015
The hotel is under maintenance, which included the pool being closed for such maintenance. This should have been conveyed on their website. I was with 2 teenagers traveling for a Robotics competition and arrived the day before to relax and swim. I booked this hotel because I've stayed here before. I won't stay again.
for Couplesby A verified traveler
Posted Jan 8, 2015
for Familiesby A verified traveler
Love this placePosted Jan 6, 2015
We were there for a wrestling tournament- the staff was very knowledgeable about the wrestling meet going on. The food is terrific! Staff is very helpful and friendly!
for Couplesby A verified traveler
Posted Jan 4, 2015
for Couplesby Justinfrom Ohio
Not bad...over all.Posted Jan 3, 2015
Hotel was under renovation. There was not near enough parking close to hotel. Had to pay $10 for valet service to park close. Other than that, not a bad stay.