Ratings based on 458 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Wonderful Hotel

Posted Jul 5, 2015
My experience at this hotel was wonderful. It was so clean and beautiful that it brought tears to my eyes. I will definitely recommend this hotel to all my friends and family.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Qc

nice new (or newly renovated) hotel

Posted Jul 5, 2015
Excellent bang for the buck. Very nice place and friendly staff. Enjoyed every bit of it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Gd price, would stay here again if in the area, rm is clean, staff very nice, free breakfast, tea and coffee
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean!!!

Posted Jun 7, 2015
Our stay was a last minute decision, we called the hotel directly they said it was sold out, but then we went onto Expedia and booked it easily. Reservation showed at desk in about five minutes. Great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Posted May 26, 2015
Pros: Friendly staff and close to highway.
Price is very reasonably and room is quiet and clean. Room size is good.
3 out of 5
Recommended
for Everyone
by A verified traveler from York, UK

Medieval History Congress

Posted May 23, 2015
Pros: The free laundry facilities.
We stayed here for four nights during the recent Medieval History Congress at WMU. The hotel is perfectly adequate. It is not fancy but it is clean. The staff are friendly. The beds were comfortable. The breakfast is an added bonus and, although it does not provide a lot of choice, was fine. As we had already been in the USA for a week before we arrived in Kalamazoo, the free laundry was a much appreciated bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great staff, nice facilities, decent breakfast!

Posted May 23, 2015
Pros: Clean, pleasant rooms, great staff.
Cons: You could restore the nice egg-mcmuffin breakfasts??
Location: Yearly Medieval Conference at WMU
The staff at Microtel was extremely friendly and helpful, and very engaging with the guests. The room was nicely maintained, with everything we'd need for our 5 day stay there. The bed was an excellent quality mattress, very comfortable. The breakfast was very nice, although I kind of miss the egg and cheese on English muffin we had on previous visits- it was replaced by a sausage on a bun, and I'm vegetarian..... oh well, it was still a very enjoyable part of the stay. Thanks so much!
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great place to stay

Posted May 18, 2015
Pros: Exceptionally clean!
Cons: Improving the sound barrier between the lower units ceiling and upper units floor.
I did love this hotel except for a couple of small things. The walls seem pretty good at blocking noise but the floors not so much. You can hear people walking around and when the toilet or shower is used (water running etc) above your room. The breakfast was nice. There were the typical bagels, muffins, toast, cereal, as well as the make your own waffle station. The previously frozen sausage biscuit mini sandwich (Jimmy Deans?) that come sealed from the factory till you open and heat them in the microwave were surprisingly pretty good too. It would have been nice though to have some fresh scrambled eggs or bacon available but overall not a bad continental breakfast. The staff was very nice and answered any questions we had. The room was probably the cleanest Ive stayed in in quite awhile and Ive stayed in some nice 4 and 5 starred hotels many times. This units room air conditioning worked really well. We were comfy all night. Overall a good experience and I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque

Clean, comfortable and convenient to WMU campus.

Posted May 10, 2015
In town to attend WMU graduation. Very impressed with quality and cleanliness of this hotel. Very competitively priced. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Nice hotel convenient to WMU.

Posted May 7, 2015
Had a nice double queen room. Coffee maker in room. Mini frig would have made it better. Had to buy little cooler. Breakfast was adequate.