Ratings based on 48 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby Jim from Indiana
Nice placePosted Nov 20, 2013 on Hotels.com
Really enjoyed the hotel. The only downside is at this B&B, the room that we were in was VERY warm. We had the window open all night and was still warm. There is also no shampoo or soaps for showers so come prepared or plan on buying it at the front desk. Nothing was said to us about that upon check in. The staff at check in seemed a little confused. I had made our reservation a month prior to arrival and received a call that we had gotten bumped due to over booking. I complained about that since it was an important weekend to us. They did have a room for us and told us we would be in the Tower Room. When we got the hotel, we got moved to another room, the Uncommon Room. We will probably go back, but was a little disappointed.
for Couplesby Venessa from Chicago
New retreat for usPosted Aug 2, 2013 on Hotels.com
Loved everything except bed in French room not the comfortable. We want to try the Tibetan room next.
Recommendedby A verified traveler from Quebec Canada
Great castle however...Posted Jul 30, 2013 on Hotels.com
No alcohol permitted on premises should be indicated before arrival. Hot Tub on roof was way way too hot, well over 120 degress. Sign in waiver has too many rules such as checkin and check out times -- they request advance notice if you wish to check in before 4 p.m., and same thing if you wish to check out before 11 a.m. - - any changes in timings will cost you 25$/hr, what's up with that?? For Breakfast had to pay 13$ - no menu, just a standard plate for all. This is first B&B that I had to pay for our breakfast. We had supper there as well. Super quality however they advertised four 4 course meals for $29.95 - - Pasta/Fish/Chicken or Steak (an extra $9.95 for surf and turf option). When I received the bill my steak meal cost $29.95 + $9.95 for the steak, this means that I paid $29.95 for my entrée of mashed potatoes and asperagus!! Ridiculous, and when I asked for a correction to the bill they did not even offer to reduce price. Overall rating for this B&B is very low because they have turned a wonderful castle into a cash machine with too many rules. Not recommended.
for Business Travelersby Cheryl from California
Amusing "castle" with friendly servicePosted May 12, 2013 on Hotels.com
The location and site are great, the castle decor is entertaining and the staff were helpful. The chef was very gracious and accommodating. My only suggestion is that he rethink his breakfast menu and have a simple alternative for those of us who cannot eat high cholesterol, high sugar diets. I'll go back and check!
by A verified traveler
Could be a great hotelPosted May 10, 2013
Pros: Fun decor
Cons: Parts of building under repair, no choice at breakfast
Location: Pretty, historic area
A bit kooky. My room was at once opulent and under repair. The bed was enormous but gave me back ache. Staff very nice but not very professional. At breakfast there was no choice of menu although some of the food was nice. A lovely building run by nice people but not for me. Not comfortable enough.
for Business Travelersby visitor to K-zoo from Michigan
Posted May 9, 2013 on Hotels.com
Breakfast was a great treat! Roof top hot tub had a wonderful night view of downtown, but unfortunately, the 4 couples jammed into the hot tub made the experience less enjoyable. (Hot tub had been closed until late, due to a couple's massage booked in the room leading to the roof.) Very easy drive to downtown business area!
for Personal Eventby Jason
Posted Apr 20, 2013 on Hotels.com
for Business Travelersby A verified traveler
Posted Apr 19, 2013 on Hotels.com
for Everyoneby Cary from Chicago, IL, USA
Strongly RecommendedPosted Jan 27, 2013
Firstly, the costs of hotels in Kalamazoo are over priced for what you get in my opinion. The Henderson castle is a great value at a comparable price and I would say without question this is the best hidden gem to rest your head when traveling to Kalamazoo. There are a lot of stairs and space which are quaintly lighted and appropriately decorated to give a memorable experience. After reading the other reviews on this site I really questioned if this was the right place for me to visit, but after the first night I had ZERO doubt this was far better than the other downtown Kalamazoo options.
for Personal Eventby A verified traveler
Unique get-a-wayPosted Jan 26, 2013 on Hotels.com
Heated marble floors, romantic fireplace and great breakfast