Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Courtenay

A Stop On The Way to the Coast

Posted Jul 23, 2014
Pros: Cleanliness, staff, location, comfortable bed with selection of soft or hard pillows, and amenities.
Cons: Nothing that I noted
Location: I didn't stay long enough to comment on this.
The hotel was much more than I expected from a Comfort Inn. I was traveling with my dog and the super friendly staff made both of us feel welcome. The extra dog treat was a nice touch. I have already recommended it to several friends who travel from Alberta to the B.C. Coast.
4 out of 5
for Everyone
by Ellen from Kamloops

Comfort at the Comfort Inn

Posted Mar 18, 2014
The staff were helpful. The hotel was nice and in a good location. Exceptional things: coffee available before 6 a. m., breakfast room open at 6 a. m. even on weekends and night light in bathroom, good tv. Would definitely stay again.
4 out of 5
for Everyone
by James from Calgary

close to everything

Posted Feb 20, 2014
Pros: great breakfast, close to shopping and highway, didnt hear highway traffic
lovely jet tub! Friendly staff,great stay., clean and friendly
2 out of 5
by A verified traveler

Big disappointment.

Posted Feb 3, 2014
Pros: The rooms were quite spacious and the bedding was very comfortable. Also Houskeeping was efficient and friendly.
Cons: The front desk staff could be better trained to handle issues and customer service
I booked this hotel because of the pool facilities and for half of the visit the pool was unusable. The pool room was unbearably cold and the hottub was not even warm let alone hot. When these issues were brought to the attention of Staff they brushed them off and said there was nothing they could do. Also one room on the floor had someone smoking with the door open to the hallway and the whole floor smelled strongly of smoke. I also brought this to the attention of staff with the same reaction. I realize issues come up but expect them to be dealt with when you express concern. I would not stay here specifically for the pool as management indicated this was a common problem
4 out of 5
by Lani from 12th Man Seattle

a great stay!

Posted Jan 3, 2014 on Hotels.com
Overall the hotel was great and the waterslide was a blast for my little ones. We went over Christmas week, so it wasn't busy at all. Clean, friendly, comfortable beds. Wish the room was a bit bigger or had a table we could all comfortably sit and eat at, but it was all good :)
4 out of 5
by A verified traveler

Good location

Posted Jan 1, 2014 on Hotels.com
easy access location and good close amenities
5 out of 5
for Business Travelers
by Lloyd from Quesnel BC

close to work site

Posted Dec 22, 2013 on Hotels.com
Great breakfast.
5 out of 5
for Overnight Stay Before Destination
by Deborah from vancouver

Posted Oct 25, 2013 on Hotels.com
Hotel was clean and quiet, employees were friendly... breakfast was ok. I'm not a fan of sausages (prefer bacon) but muffins and waffles were fine.
4 out of 5
for Families
by A verified traveler

Posted Sep 3, 2013 on Hotels.com
Good overall experience. Staff was friendly!
5 out of 5
for Golf
by David from Lower mainland

Big bath room

Posted Aug 30, 2013 on Hotels.com
Comfortable and we will stay at this hotel again. Recommended