Ratings based on 74 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Ellen from Kamloops
Comfort at the Comfort InnPosted Mar 18, 2014
The staff were helpful. The hotel was nice and in a good location. Exceptional things: coffee available before 6 a. m., breakfast room open at 6 a. m. even on weekends and night light in bathroom, good tv. Would definitely stay again.
for Everyoneby James from Calgary
close to everythingPosted Feb 20, 2014
Pros: great breakfast, close to shopping and highway, didnt hear highway traffic
lovely jet tub! Friendly staff,great stay., clean and friendly
by A verified traveler
Big disappointment.Posted Feb 3, 2014
Pros: The rooms were quite spacious and the bedding was very comfortable. Also Houskeeping was efficient and friendly.
Cons: The front desk staff could be better trained to handle issues and customer service
I booked this hotel because of the pool facilities and for half of the visit the pool was unusable. The pool room was unbearably cold and the hottub was not even warm let alone hot. When these issues were brought to the attention of Staff they brushed them off and said there was nothing they could do. Also one room on the floor had someone smoking with the door open to the hallway and the whole floor smelled strongly of smoke. I also brought this to the attention of staff with the same reaction. I realize issues come up but expect them to be dealt with when you express concern. I would not stay here specifically for the pool as management indicated this was a common problem
Recommendedby Lani from 12th Man Seattle
a great stay!Posted Jan 3, 2014 on Hotels.com
Overall the hotel was great and the waterslide was a blast for my little ones. We went over Christmas week, so it wasn't busy at all. Clean, friendly, comfortable beds. Wish the room was a bit bigger or had a table we could all comfortably sit and eat at, but it was all good :)
Recommendedby A verified traveler
Good locationPosted Jan 1, 2014 on Hotels.com
easy access location and good close amenities
for Business Travelersby Lloyd from Quesnel BC
close to work sitePosted Dec 22, 2013 on Hotels.com
for Overnight Stay Before Destinationby Deborah from vancouver
Posted Oct 25, 2013 on Hotels.com
Hotel was clean and quiet, employees were friendly... breakfast was ok. I'm not a fan of sausages (prefer bacon) but muffins and waffles were fine.
for Familiesby A verified traveler
Posted Sep 3, 2013 on Hotels.com
Good overall experience. Staff was friendly!
for Golfby David from Lower mainland
Big bath roomPosted Aug 30, 2013 on Hotels.com
Comfortable and we will stay at this hotel again. Recommended
for Everyoneby Andrew from Victoria
Great hotel while passing through KamloopsPosted Aug 25, 2013
Cons: Room is too small for furniture. They should consider mounting the flat screen tv on the wall.
Location: A couple of restaurants within walking distance but not much to see in Kamloops. Nice hotel if your just passing through town.
Easy to find and fast check in. Hotel was very clean and tidy.