Ratings based on 169 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
Clean and quiet. Staff were friendly and helpful. Food and service in the lounge was good.
Comment from Hotel Management
Jul 28, 2015 by gm@hiskamloops.com, Hotel Management
Dear Guest: Your comments are so appreciated. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton,AB

very nice hotel

Posted Jul 25, 2015
We were very impressed with our suite. It was fresh and new, with a sink and dishes! You don't see that very often. When we asked if we could bring a guest to to pool, there was no problem either.
Comment from Hotel Management
Jul 28, 2015 by Katie B, Hotel Management
Dear Sheila; So glad that our suite suited your needs and you were able to use the dishes. Thanks for choosing Holiday Inn & Suites.
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Great staff

Posted Jul 9, 2015
Nice hotel. Staff was amazing. Helped get our entire family of 14 to the train station on time bright and early in the morning!
Comment from Hotel Management
Jul 13, 2015 by Kate B, Hotel Management
Dear Guest: . Thank you for commenting on the staff for helping you out with your plans. It was our pleasure to serve you! Happy travels and hope you had a great train adventure with your family.
4 out of 5
Recommended
for Everyone
by A verified traveler from poco bc

Posted Jul 3, 2015
Pros: Clean comfortable beds were good
Cons: I mentioned in my experience above what can be improved.
Location: not to familair with Kamloops the location was close to a nice park riverside park ,not a great location for boxed stores or big malls
We enjoyed the stay at the hotel,just a little clitch the girl working night shift at front desk durin the time we were there ,it may have been afternoon shift was there between 7-9 pm .Found this person not friendly at all towards the customer.This is the only person I thought did not do justice for the hotels business. Missed not having a microwave,Room was a nice size and clean The hallways need some consideration to be cleaned .Overall it was a nice hotel
Comment from Hotel Management
Jul 5, 2015 by Katie B, Hotel Management
Dear Joanne; Thank you for your great review. We value comments from our guests, whether good or bad, because without them we can't do better! Thanks again and we look forward to the opportunity to welcome you back with the kind of hospitality we are known for. Thanks again
5 out of 5
Recommended
for Everyone
by A verified traveler from Lanzarote, Spain

Great Holiday Inn standard

Posted Jul 3, 2015
Pros: Everything
Cons: Nothing we can think of
Location: Didn't leave hotel so can't comment
Just used this as a one night stopover on our way from Jasper to Vancouver and we couldn't have wanted anything better. Up to the usual good standard of Holiday Inns and the room and bathroom seemed larger than normal. Restaurant (White Spot) was excellent and the staff there were amazing. Couldn't fault it. Can't comment on location in the town as we didn't leave the hotel but it was easy to find and ideal location for leaving to get on the road to Vancouver the next day
4 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire, UK

Convenient and comfortable

Posted Jul 3, 2015
We used this hotel whilst visiting relatives who live in a retirement residence nearby. Staff were extremely pleasant and helpful and room was clean and comfortable. We will use this hotel on our next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 1, 2015
A little disappointed that there was no pay per view movies. Available channels were not that good
Comment from Hotel Management
Jul 3, 2015 by General Manager, Hotel Management
Dear guest: Thank you for commenting on your stay. Yes, the Holiday Inn brand does not offer pay per view movies. However, we do offer a wide array of channels including Showcase, AMC and Movietime. Thanks again though for taking the time to share your thoughts and we hope you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Large Family Friendly

Posted Jun 26, 2015
We were happy to find a suite to accommodate a family of 6 that had larger beds than other hotels in the area. We will be staying again if we ever visit Kamloops in the future.
Comment from Hotel Management
Jul 8, 2015 by Katie B, Hotel Management
Dear R: Yes, we have some roomy suites for those large families. Glad we were able to accommodate yours! Hope you had a chance to use the pool and restaurant. Thanks again and happy travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

No breakfast

Posted Jun 25, 2015
You get 15% of at the Restaurant but odd they don't have their own continental breakfast. All else was excellent.
Comment from Hotel Management
Jul 5, 2015 by Katie B, Hotel Management
Dear Steamer: Thanks for sharing your review with others. Yes, as a full-service hotel we do not offer continental breakfast but I am happy to say that on top of the 15% off coupon for our on-site restaurant (WhiteSpot), children 12 and under eat free anytime during their stay. Steamer, thanks again and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire UK

Clean and Convenient

Posted Jun 22, 2015
Pros: The convenient location and overall cleanliness.
Cons: No improvement necessary.
Location: Nice parks, good shopping with easy access to Highway 1
Excellent location, good parking and restaurant on site. Hotel staff are very pleasant and helpful and room was always well cleaned and comfortable,