Indoor pool

Reviews of Sage Inn Merritt

3 out of 5
Sage Inn Merritt
3561 Voght St, Merritt, BC

Reviews

7.8

Good

Rating 10 - Excellent. 135 out of 444 reviews" "
Rating 8 - Good. 176 out of 444 reviews" "
Rating 6 - Okay. 82 out of 444 reviews" "
Rating 4 - Poor. 36 out of 444 reviews" "
Rating 2 - Terrible. 15 out of 444 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had everything we needed. Lady at the front desk was excellent. We enjoyed our stay!
Stayed 2 nights in Mar 2024
Response from General manager on Mar 26, 2024
Thank you for your feedback and for appreciating our friendly front desk staff, I am pleased to know that you find Sage Inn Merritt motel clean, had everything you needed, and you enjoyed your stay, it would be our pleasure to welcome you back in the near future

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General manager on Mar 16, 2024
Thank your for rating Sage Inn Merritt motel 5/5, it would be our pleasure to welcome you back in the near future

4/10 Poor

Sam

Traveled with family
Disliked: Cleanliness
TV not working plus bathroom very dated and dirty
Stayed 1 night in Mar 2024
Response from General manager on Mar 15, 2024
Thank you for your time to give us your feedback, I apologize about the TV, front desk would be able to help you, we will be making some changes in the bathrooms soon

6/10 Okay

Christina, Victoria

Business traveler
Liked: Staff & service
I liked that I came back to a made bed, clean towels, garbage out without asking for it to be done. Since COVID, long over, it seems hotels are still cutting corners on basic daily upkeep for guests while they stay unless it is specifically requested. So that was very nice.
Stayed 3 nights in Feb 2024
Response from General manager on Mar 15, 2024
Your feedback is greatly appreciated, I am glad that you were happy during your stayed a made bed, clean towels, fresh clean room everyday, it would be our pleasure to welcome you back any time at the Sage Inn Merritt motel

10/10 Excellent

Casey

Stayed 1 night in Jan 2024
Response from General manager on Mar 26, 2024
Thank you for rating Sage Inn Merritt motel 5 out of 5, it would be our pleasure to welcome you anytime

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Highly recommend.
Response from General manager on Jan 31, 2024
Thank you for your feedback and appreciating our great customer service, it would be our pleasure to Welcome you back in the near future.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
Stayed 3 nights in Dec 2023
Response from General manager on Dec 29, 2023
Thank your for rating Sage Inn Merritt an excellent hotel, it would be our Pleasure to Welcome you back in the near future

8/10 Good

Sally

Traveled with partner
Liked: Amenities
Over all the hotel room was great,staff was very pleasant. the shower water takes a bit to get to temperature, and the hot tub is old but does the trick, the restaurant next door was great food
Stayed 2 nights in Dec 2023
Response from General manager on Dec 29, 2023
Thank you for your feedback and appreciating our pleasant staff, we will take your comments about the shower water and hot tub and make some changes. I am glad you enjoyed the food at the Home restaurant, it would be our pleasure to welcome you back

6/10 Okay

Gary

Stayed 1 night in Nov 2023
Response from General manager on Nov 24, 2023
Your time on rating our property is greatly appreciated, it would be our pleasure to welcome you back

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price
Stayed 1 night in Nov 2023
Response from General manager on Nov 24, 2023
Thank you for your feedback, I am glad you find Sage Inn Merritt hotel a great place for the price, it would be our pleasure to welcome you back in the near future

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great and the beds are amazing!
Stayed 2 nights in Nov 2023
Response from General manager on Nov 25, 2023
Your feedback is greatly appreciated, I am pleased to know that you find the rooms at Sage Inn Merritt hotel great and the beds are amazing, it would be our pleasure to welcome you back anytime

6/10 Okay

Rick

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property seems well maintained and clean but we were a little disappointed that the pool and hot tub were closed for maintenance. After a trying day of car problems and roads closed due to rock slides, we picked this hotel because of the hot tub.
Stayed 1 night in Nov 2023
Response from General manager on Nov 24, 2023
Your feedback is greatly appreciated, my apologies about the pool and hot tub being closed for maintenance during your stay and I hope your car is all fixed.

10/10 Excellent

Ronald A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful check in.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 18, 2023
Thank you for your feedback and for appreciating the quick check in, it would be our pleasure to welcome you back in the near future

10/10 Excellent

Madison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfect for a night stop. It was a very nice room, very pleased.
Stayed 1 night in Oct 2023
Response from General manager on Nov 24, 2023
Thank you for your feedback, I am pleased to know that you find Sage Inn Merritt a perfect hotel for a night stop with a very nice room. It would be our pleasure to welcome you back in the near future

6/10 Okay

Douglas

Liked: Cleanliness
Disliked: Property conditions & facilities
Hi, The shower curtain rod was securely fixed to the wall and the curatin slid open while showering. As a result, the floor became wet. I stopped by the office upon checkout the next morning, but the office was closed. I recommend repairing it. Thanks.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Thank you for your time to let us know about the shower curtain rod, we will repair this issue, it would be our pleasure to welcome you back in the near future

10/10 Excellent

Jerome

Traveled with group
Liked: Staff & service, property conditions & facilities
We arrived late, and the check-in staff were still there and very courteous.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Your feedback is greatly appreciated, I am please to know that the staff at Sage Inn Merritt motel were still there to help you at late arrival and she is courteous. It would be our pleasure to welcome you back

4/10 Poor

Rose

Traveled with family
Disliked: Staff & service
Staff did not really have feeling for the establishment, office was not a nice scent, had open hole & bug in tub, in bathroom & no concern from staff was stuck in corner style room, so it was dark Probably will not stay there again
Stayed 1 night in Sep 2023
Response from General manager on Nov 24, 2023
Thank you for your feedback, we will take your comments into consideration and make appropriate changes

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Paul&Rita
Convenient place to stop off on our way to Jasper. Clean and tidy with nice pool and hot tub.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Thank you for your feedback, great to know that Sage Inn motel is a convenient place to stop on your way to Jasper, is clean, tidy and I am glad you were able to enjoyed the nice pool and hot tub. It would be our pleasure to welcome you back in the near future, hope you enjoyed your trip to Jasper.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean room, easy parking.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 7, 2023
Your feedback is greatly appreciated, I am pleased to know that your find Sage Inn Merritt motel with clean rooms, easy check in and parking, it would be our pleasure to welcome you back

10/10 Excellent

Butler-Henderson,

Liked: Cleanliness, staff & service, property conditions & facilities
Very surprised at the excellent food at the restaurant and the wonderful staff who went out of their way to ensure I had safe food. I’m celiac. The food was delicious. The hotel was inexpensive, clean and the staff were very friendly. Thanks
Stayed 1 night in Sep 2023
Response from General Manager on Oct 7, 2023
Thank you for your feedback and appreciating our friendly staff, I am glad you find the hotel inexpensive, clean and that the food at the home restaurant was excellent, it would be our pleasure to welcome you back in the near future

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 18, 2023
Thank you for leaving a great rating for Sage Inn Merritt motel, it would be our pleasure to welcome you back

10/10 Excellent

Michelle

Stayed 1 night in Sep 2023
Response from General manager on Nov 25, 2023
Greatly appreciate your great rating score for Sage Inn Merritt hotel, it would be our pleasure to welcome you back

8/10 Good

Verified traveler

Liked: Cleanliness
Basic amenities provided but good value for money
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 18, 2023
Thank you for your feedback and I am glad you find Sage Inn Merritt motel a good value for money, it would be our pleasure to welcome you back

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Julian

Traveled with family
Liked: Amenities
Loved it as a stopover on our trip
Stayed 1 night in Sep 2023
Response from General Manager on Sep 24, 2023
Your Feedback is greatly appreciated, I am pleased that you loved Sage Inn Merritt motel, it would be our pleasure to welcome you back anythime

8/10 Good

Petra

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Paul, Calgary

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Paul, Sherwood park

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is older but has been taken care of. I feel it is good value for the cost. It is a nice budget motel, we would stay here again.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 7, 2023
Your feedback is greatly appreciated, it would be our Pleasure to Welcome you back

8/10 Good

Myles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, bed was soft for my liking but that is just a personal preference

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guys trip
Perfect stop on the way to Vancouver
Stayed 1 night in Sep 2023
Response from General Manager on Oct 7, 2023
Thank you for your feedback, I am glad Sage Inn motel is a perfect stop on the way to Vancouver, it would be our pleasure to Welcome you back

10/10 Excellent

Wojciech, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, location, price
Stayed 1 night in Sep 2023
Response from General Manager on Sep 12, 2023
Your feedback is greatly appreciated, I am pleased to know that you find Sage Inn Merritt motel quiet, good location and price, it would be our Pleasure to Welcome you back

8/10 Good

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Was a very short stay as we were just passing through town. Nice little motel clean beds were comfortable. Checking in was fast and she was very friendly. Also has a nice family restaurant on site with good food.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 12, 2023
Thank you for your time and feedback, I am pleased to know that you find Sage Inn Motel clean, with comfortable beds and fast and friendly check in, glad you enjoyed the food at the Home Restaurant, it would be our pleasure to welcome you back

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite and comfortable. Staff were great. Easy check in
Stayed 1 night in Sep 2023
Response from General Manager on Sep 12, 2023
Thank you for your feedback and for appreciating our staff, I am glad you had an easy check in and that Sage Inn Merritt is quite and comfortable, it would be our Pleasure to Welcome you back in the near future

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Anke

Liked: Cleanliness, staff & service
It is nothing fancy, but a good solid place to sleep. Very nice towels! Not sure if there were kids in the room above us but it was very noisy with jumping. No road noise to be heard. It was clean, simple. Just right!
Stayed 1 night in Sep 2023
Response from General Manager on Sep 12, 2023
Your time and feedback is greatly appreciated, my apologies for the noise above your room, I am pleased to know that you like the towels, it would be our pleasure to welcome you back

6/10 Okay

Victor

Traveled with family
Disappointed of treatment
I'm a senior ( 77 years ) with handicap .....I got the room and i parked in front of the room on parking spot with sign for handicap people (I have decal parking sign displayed on windshield ) ...but i was asked to move my car because is rented the next room from me to a people with handicap ( in well chair ) . In the next morning i sow a old car without parking decal for disable person ....then i believe this was a favoritism made for someone !! I never heard to be reservation for parking spot by any Motel or Hotel !! Even in website of Sage Inn Merritt Motel it's wrote FREE PARKING ....!!! For that I'm disappointed about how i was treated and never i will stay again in this Motel !! Thank you for understanding !!
Stayed 1 night in Sep 2023

10/10 Excellent

Jani

Stayed 1 night in Sep 2023

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Perfect for what I needed with options to eat close by.
Stayed 1 night in Aug 2023
Response from General Manager on Oct 7, 2023
Your feedback is greatly appreciated, I am glad to know that you find Sage Inn motel clean and quiet, it would be our pleasure to welcome you back

2/10 Terrible

Rosely

Traveled with family
Disliked: Amenities, property conditions & facilities
They gave us wrong room and staff is too rude to handle Bad experience
Stayed 1 night in Aug 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Big, clean room. Pool & hot tub we’re great.
Stayed 1 night in Aug 2023
Response from General Manager on Oct 7, 2023
Thank you for feedback and appreciating our friendly staff, I am please to know that you find Sage Inn Merritt motel with big, clean rooms and that you were able to enjoy the pool and hot tub

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Bryan

Stayed 1 night in Aug 2023

4/10 Poor

Robert

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Pool was suppose to be heated and was cold. Had to go ask if we could use hot tub as it was covered. If not covered it would lose 10 degrees in temperature
Stayed 1 night in Aug 2023

10/10 Excellent

Loren

Traveled with partner
Property is older but well maintained. Our check in was great. The front desk was very helpful and was able to give us some great advise! Great for an overnight stay when your passing through.
Stayed 1 night in Aug 2023
Response from General Manager on Oct 7, 2023
Thank you for your feedback and for appreciating our helpful front desk, it would be our pleasure to welcome you back in the near future

8/10 Good

Niamh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place to spend the night
Stayed 1 night in Aug 2023

6/10 Okay

Sharan

Liked: Staff & service
Disliked: Property conditions & facilities
Just an old motel. Beds were clean but it takes a lot to make the property shine. Okay for a nite.
Stayed 1 night in Aug 2023

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and friendly check in early. Convenient and also having a restaurant on site.
Stayed 1 night in Aug 2023

8/10 Good

Troy

Stayed 1 night in Aug 2023

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
The beds were clean and comfortable, the shower had plenty of hot water and pressure. The only real negatives were how loud both the bathroom fan and air conditioners were. The windows did not open so that was not an option. Overall it was ok for one night on the road.
Stayed 1 night in Aug 2023
Response from General Manager on Oct 7, 2023
Your feedback is greatly appreciated, I am pleased to hear that the beds are clean and comfortable, I apologize for the loud noise from the bathroom fan and air conditioner, we will look into this issue and make changes, it would be our pleasure to welcome you back