Ratings based on 471 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
It was a delicious breakfast and the hotel was very conveniently located near the down town core. Couldn't ask for anything else!
4 out of 5
Recommended
for Everyone
by A verified traveler from Near Seattle

Great location, nice room.

Posted Jul 27, 2015
Pros: Great old hotel that has charm but still has the modern amenities.. The beds were wonderful also.
Cons: The breakfast was nice, but boring.
Location: Lots of places to eat and drink. Near an arena that hosts sporting and entertainment events.
We went to see a concert at nearby arena. The hotel is in the historic downtown area and is lovely. There are lots of places to eat and drink, the arena was within walking distance. Overall a great choice.
3 out of 5
Recommended
for Everyone
by A verified traveler from Oakville

Hotel in downtown but full of homeless arround

Posted Jul 20, 2015
Pros: nothing in particular
Nice room, but hotel is old Also I had a bad experience with the receptionist. I told her there is no cafe pot and cafe bags in my room but she didn't do anything in this respect.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Nice hotel in Downtown

Posted Jul 16, 2015
Pros: Shown above
Cons: Comments above. No chance of improvement
Location: Downtown; great location
- Reception was fast & pleasant - Room was comfortable with all amenities - Breakfast was good with some hot food but no pastries Negatives: - Parking was on outdoor IMPARK with concern of security -panhandlers were around the parking -Elevator is old & compact
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide Australia

Handy hotel for our overnight stay

Posted Jul 13, 2015
Pros: Location and accessibility to nearby restaurants.
Hotel was good for our overnight stay whilst traveling from Banff to Whistler by car. Convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Historic old hotel

Posted Jul 9, 2015
Why does it have to be minimum of 50-you said this survey would be quick and now I am running down the battery. I had a nice experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from l

The staff were beyond helpful!!

Posted Jul 6, 2015
The staff really went over and above expectations and I recommend this hotel to anyone!!
3 out of 5
Recommended
for Couples
by A verified traveler from Rugby, Warwickshire

A good hotel with a very good restaurant.

Posted Jun 28, 2015
Pros: Restaurant, cleanliness, staff.
Cons: Parking charge removed.
Location: We didn't have chance to look around Kamloops as we were only passing through.
We stopped at the Plaza Hotel in Kamloops on our way from Vancouver to Calgary (first of two stops). It was comfortable enough with helpful staff and the restaurant was very good. The hotel was clean and reasonably priced with free phone calls to anywhere you wanted including international and mobile. We had to pay for parking but at $8 that was no big deal. We would stay there again if we ever did that journey again.
3 out of 5
by A verified traveler from Regina

Like staying in a closet.

Posted Jun 22, 2015
Used Expedia to book my room. Never again. Got perhaps the worst room in hotel. So small there was not even a chair to sit on. No desk or work space. No tub just a small shower. No heat!!! Front desk staff offered an electric heater instead. When I complained I was told that they don't make money off of Expedia so they give their referrals the worse rooms. Room 510 is such a room! However there was a good breakfast supplied the next morning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Loved the hotel lots of charm and the breakfast are delish.