Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 27, 2015
Pros: The restaurant staff. :)
Hot tube out of order, no cot available, no extra pillows. No mention of construction across the street. :(
2 out of 5
by A verified traveler

Hotel is not one I would recommend

Posted Jul 26, 2015
Washer and dryer were out of order. Hot tub was out of order but no sign posted so some people went into the disgusting water without warning! Our room wasn't clean. I found hair in the tub and a pop bottle under the bed! Definitely not worth what I paid
3 out of 5
by A verified traveler from Chemainus BC

an okay travel lodge

Posted Jul 20, 2015
Pros: air conditioning
Cons: general appearance outside to make it look more welcoming(curb appeal)
Location: a great pub the Noble Pig, great service and good cold beer
the young girl at the desk was awesome, which i could remember her name
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2015
Keys did not work--several times Two night stay----- surprised that staff did not make up the beds---
4 out of 5
Recommended
for Everyone
by A verified traveler

sehr angenehmer Zwischenaufenthalt

Posted Jul 17, 2015
waren auf der Durchreise und hatten einen sehr angenehmen Zwischenaufenthalt
3 out of 5
by A verified traveler from burnaby,bc

Posted Jul 9, 2015
Pros: the breakfast is perfect for taste & portion
Cons: the room conditions
Location: location is good
When I check in the door latch for security was broken, I reported to manager on duty ,He said he will reported to manager. There are many scratches on the wall. The room is considered clean. The staffs are nice. Overall rate is 3 over 5.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
It was very clean. Nothing too fancy, but perfect for a few nights and the breakfast was great!
1 out of 5
by A verified traveler

If you have the means to stay somewhere else do so

Posted Jul 1, 2015
Pros: The reason we choose this was due to the location to a friend staying in a seniors home across the street
Cons: A deep intensive course on customer service to help the staff understand how to deal with people and how to make people feel comfortable.
Recently my wife and I booked a hotel stay via your site for a stay in Kamloops. We choose this hotel specifically for the fact that it was across the street from a care facility for a close family friend. She is in her 80’s and has limited mobility and we wanted to stay close to her and to have her able to visit us in the hotel room while we stayed in the community. This plan quickly fell apart when we arrived at the hotel and attempted to check in. We arrived in the community in the late morning. The front desk staff informed us that check in was at 3pm and that they would not be permitted to check in early or even have their luggage stored before the room was ready. They indicated that they were full and that there were no rooms ready and that we would simply have to wait. Upon checking in we were advised that the room was on the second floor. My wife requested to be moved to the first floor to accommodate the visit of the elderly friend with limited mobility. The attendant quickly dismissed the request and explained that the hotel was completely booked and no accommodation could be made for this request. The hotel does not have an elevator so having an elderly woman in her 80’s with two hip replacement quickly faded from our possibility. When we finally got to the room there were a few deficiencies that became apparent. The room booked on your site was marketed as a premium room and when we opened the window the view that greeted us was that of the pool ma
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the money.

Posted Jun 28, 2015
Pros: Clean and staff is friendly and helpful.
We go here every time we travel to B.C. It's close to all ameneties especially when you go with small children. Park close by for children to play.
4 out of 5
Recommended
for Everyone
by A verified traveler from White Rock

Nice stay

Posted Jun 28, 2015
Decent hotel for the price. Close to plenty of restaurants. Room was clean and comfortable.