Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
It was very clean. Nothing too fancy, but perfect for a few nights and the breakfast was great!
1 out of 5
by A verified traveler

If you have the means to stay somewhere else do so

Posted Jul 1, 2015
Pros: The reason we choose this was due to the location to a friend staying in a seniors home across the street
Cons: A deep intensive course on customer service to help the staff understand how to deal with people and how to make people feel comfortable.
Recently my wife and I booked a hotel stay via your site for a stay in Kamloops. We choose this hotel specifically for the fact that it was across the street from a care facility for a close family friend. She is in her 80’s and has limited mobility and we wanted to stay close to her and to have her able to visit us in the hotel room while we stayed in the community. This plan quickly fell apart when we arrived at the hotel and attempted to check in. We arrived in the community in the late morning. The front desk staff informed us that check in was at 3pm and that they would not be permitted to check in early or even have their luggage stored before the room was ready. They indicated that they were full and that there were no rooms ready and that we would simply have to wait. Upon checking in we were advised that the room was on the second floor. My wife requested to be moved to the first floor to accommodate the visit of the elderly friend with limited mobility. The attendant quickly dismissed the request and explained that the hotel was completely booked and no accommodation could be made for this request. The hotel does not have an elevator so having an elderly woman in her 80’s with two hip replacement quickly faded from our possibility. When we finally got to the room there were a few deficiencies that became apparent. The room booked on your site was marketed as a premium room and when we opened the window the view that greeted us was that of the pool ma
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the money.

Posted Jun 28, 2015
Pros: Clean and staff is friendly and helpful.
We go here every time we travel to B.C. It's close to all ameneties especially when you go with small children. Park close by for children to play.
4 out of 5
Recommended
for Everyone
by A verified traveler from White Rock

Nice stay

Posted Jun 28, 2015
Decent hotel for the price. Close to plenty of restaurants. Room was clean and comfortable.
2 out of 5
by A verified traveler

Downtown hotel

Posted Jun 26, 2015
The staff had no idea how to help me with my reservation. The room was gungy. The only good thing was a Denny's 1 block away.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Customer Service

Posted Jun 14, 2015
The counter staff at the front desk the night we arrived were wonderful and went out of there way to help make our stay in Kamloops be a wonderful experience. Thank you
4 out of 5
Recommended
for Business Travelers
by A verified traveler from 100 mile house

Overnite stay on my own-family.

Posted May 19, 2015
Pros: check in needed an early check-in my wife veyr sick
Cons: noise from the updstairs
Location: visited but mainly stay and rested up
there was a youth soccer tournemenet an dmy wife was not feeling veyr well and the upstairs room aboce us was noisy with balls bouncing and people walking around-it was loud. My wife calle and they kind of setteld out a bit.
4 out of 5
Recommended
for Everyone
by A verified traveler from airdrie

Nice Hotel but Hard Beds

Posted May 17, 2015
Nice hotel, great people, good location but the beds are very hard!
3 out of 5
by A verified traveler

Noise at night

Posted Apr 4, 2015
Close to hospital so you hear sirens all night and could hear people on second floor. Also the cable TV is very poor with very few channels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2015
The hotel was in a convenient location and the staff was knowledgable with nearby places.