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out of 4 reviews
“Above the rest”
The first day we (3 rooms) had a few room issues, but they were solved in a matter of hours. :-) The price for the room is a great deal compared to another hotel we stayed in two years ago. The pool is gorgeous, the food very good. The restaurant and grounds by the pool were lovely. The staff very, very helpful, and the rooms were exceptional for the city. The bathrooms were so pretty, with a huge shower. The AC worked beautifully. The mattress is harder than US but not to where you couldn't sleep. (great pillows) All rooms have refrig, personal safe, plenty of drawers and hanging space. The rooms overlooking the pool are smaller than the ones overlooking the parking lot or neighborhood. Ask for the largest rooms if scenery isn't a big option for you. We were able to use the internet on our own laptops free until the 5th day. There were UN reps staying there, so they cut off the server for everyone but them. Okay though. Hotel is guarded by gates and fence, with a strong security, although we never felt a lack of safety. (walked up and down the streets to restaurants at night) We definitely will stay at this hotel next time.
“Nice and comfortable stay at the City Royal”
I enjoyed my stay, the bedroom was lovely, the staff were very helpful and the food was excellent.
“Great hotel for family”
Advantages: Quiet, much quieter than the more popular hotels along Kampala road since it is 10 minutes from center by taxi. Nice garden and pool. Good for family stays, good value for money. And the best food of 3 hotels I ate in. Try the grilled goat, pork ribs curry and fresh mushroom soup. Disadvantages: Water would leak out of the shower area onto the bathroom floor. Not in the center.
“Okay Hotel to Stay”
Staff was nice. Food is good. Beds were hard. You can feel the springs in them. I could not sleep well. They just need to provide some type of bed padding. Complimentary water was not provided every day like it was suppose to be. Location is good.