Outdoor pool

Reviews of Best Western East Zion Thunderbird Lodge

2.5 out of 5
Best Western East Zion Thunderbird Lodge
Junction SR 9 & US-89 East Zion, Orderville, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1001 reviews" "
Rating 8 - Good. 345 out of 1001 reviews" "
Rating 6 - Okay. 78 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Min

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with Best Western- Thunder Bird Lodge. People are nice and friendly. Service is good. Room is clean (we stayed in King room). Convenient location to Kanab, Zion NP and Bryce Cayon. Price is very reasonable. An excellent choice if want to hang around in the area!
Stayed 2 nights in Feb 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this area
Stayed 1 night in Nov 2023

8/10 Good

Wonjin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is good
Stayed 1 night in Nov 2023

10/10 Excellent

Yang

Stayed 1 night in Nov 2023

10/10 Excellent

john

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plain but large room. Helpful service.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Hotel room was very clean and stocked with nice amenities. The only restaurant, inside the hotel, is ok. It is convenient for a night after visiting Zion or Page area. The only negative is the hot tub is outside our room. The people using us were noisy. There were even people using it at 1am and talking loudly.
Stayed 1 night in Nov 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay!
Excellent stay, big room comfortable beds and fantastic location! The restaurant is great as well, highly recommend this as a stay for Zion National Park or Bryce National Park as both are close. The pool was lovely ( even in mid October ) and coffee provided in room. Overall a great choice on our trip.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room amenities were great. Check in with Nick was seemless
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night stopover
Stayed here for one night as part of a 2 week road trip and genuinely this was our best host yet. Check in was friendly, informative and swift. We had everything we needed on our doorstop for a night , a restaurant with great service and a fuel station . The room was large, comfy and clean, would definitely recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Tam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet rooms and friendly staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Traci

Traveled with partner
Liked: Amenities
Had a beautiful setting. Jacuzzi pool felt amazing after hiking all day. Beds and pillows were super comfortable. Owner was very helpful and friendly. Food at the Thunderbird was excellent. Our waiter was great too!
Stayed 1 night in Oct 2023

10/10 Excellent

Winston

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff were extremely friendly and helpful. They help us get a a different frogs d mircowave in the from. Good donning options 20 minutes after in Knob. Nothing in Mt Carmel or Orderville.
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was friendly and informative. The rooms were clean, quiet, and comfortable
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property a few glitches with heater And coffee maker
Stayed 1 night in Oct 2023

10/10 Excellent

Schelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
This was a great hotel! It was clean, spacious, modern!
Stayed 2 nights in Oct 2023

10/10 Excellent

Gregg, Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and helped with any questions.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with golf course. Wonderful restaurant. Definately will go back if traveling to this area.
Stayed 1 night in Sep 2023

6/10 Okay

Phan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am happy to stay in this accomodation, will stay again next time
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Those Ho-Pies !!!!!
It was great , I will be BACK!
Stayed 2 nights in Sep 2023

10/10 Excellent

Deborah

Stayed 4 nights in Sep 2023

8/10 Good

Jackie

Stayed 3 nights in Sep 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service
We very much enjoyed the stay and the room was spacious and comfortable. Front desk was very helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern motel; large rooms and comfortable mattresses and bedding. We liked the little touches, like quartz(?) counter is the bath, and a tiled shower. Convenient to Zion NP. Definitely recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable, Pool was well maintained, and restaurant was delicious. Staff and waiters were very accommodating and pleasant to work with.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2023

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant at the lodge was closed and the desk clerk “highly” recommended the Cordwood restaurant. While quaint and affording beautiful views, the entrees are over priced. The “airline chicken” ($37) was over-cooked and dry. I’ve had better in-flight chicken dinners. The beet and goat cheese salad contained Very small, mushy, tasteless pieces of beets as if they we’re attempting to disguise the use of canned beets. However, the trout my husband ordered was very good. But again over priced at $35.
Stayed 1 night in Sep 2023

8/10 Good

Nitin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable but dated.
Great location right in between Zion and Bryce national parks. Stayed for a night with 2 other couples. Rooms are clean but dated. Bathrooms are also a little tight. Person at the desk was very polite and helpful. The property unfortunately is more like a motel than a hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Christy

Stayed 1 night in Sep 2023

10/10 Excellent

Treena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!!
We love the Thunderbird! Service is exceptional, rooms are clean and we love the location. We love the nine hole golf Course. We have stayed here many times and we will be back
Stayed 2 nights in Aug 2023

8/10 Good

Kelly

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay if you want to go to Zion then Bryce Canyon. They have a gas station and a restaurant good food.
Stayed 1 night in Jul 2023

10/10 Excellent

Tambi

Liked: Cleanliness, staff & service, property conditions & facilities
I LOVE this hotel. Zion is my favorite place in the world and I’ve been blown away by this hotel both times I’ve stayed. The employees are incredibly friendly, the rooms are spacious and adorable and just walking out the patio door to the pool is just amazing. Wish we could’ve stayed longer.
Stayed 1 night in Jul 2023

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. It's older, but has been well taken care of. The room has also been updated. Personal photos of Zion have also been added to the room.
Stayed 1 night in Jul 2023

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to three national parks, a fun restaurant, heated pool and hot tub, great gift shop!
Stayed 2 nights in Jul 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay near Zion NP. Amanda was very friendly and helpful at check in. Bed was very comfortable and the room was clean and well kept. We recommend staying here when in the area. Price was reasonable as well for us on our way to Capitol Reef NP. Thank you.
Stayed 1 night in Jul 2023

10/10 Excellent

Shannon, Tampa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy and quick. The gentleman that checked me in gave me options for dining since the restaurant was going to be closed the next morning and was very nice. Our room was clean and the beds were very comfortable. The pool was clean and the property itself was well-maintained. I would definitely recommend this to anybody needing a place to stay in the area.
Stayed 1 night in Jul 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite place to stay on this trip. Right next to the east entrance to Zion. Great pool and hot tub. Lovely room.
Stayed 1 night in Jun 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean and comfortable. Front desk staff incredibly attentive and helpful. Restaurant was understaffed and hostess so rude we decided to go elsewhere for food. Not many dining options in the are.
Stayed 1 night in Jun 2023

10/10 Excellent

William, Prescott

Traveled with family
Liked: Staff & service, property conditions & facilities
Our 3rd stay and again it was plesant
Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool little hotel. Staff was friendly, room was spacious and clean. Attached restaurant (Thunderbirds) had the best coconut crème pie I’ve ever had. Classic road-trip vibe to the whole place.
Stayed 1 night in Jun 2023

8/10 Good

Tim

Stayed 1 night in Jun 2023

10/10 Excellent

Moses

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good location, only a 20 min drive to Zion’s East entrance and 1hr20min drive to Bryce Canyon National Park.
Stayed 2 nights in Jun 2023

10/10 Excellent

Marellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing view and good service
Stayed 2 nights in May 2023

10/10 Excellent

debin

Stayed 1 night in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023