Exterior

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
70 S 200 W, Kanab, UT

Reviews

7.0

Good

Rating 10 - Excellent. 241 out of 1007 reviews" "
Rating 8 - Good. 311 out of 1007 reviews" "
Rating 6 - Okay. 223 out of 1007 reviews" "
Rating 4 - Poor. 129 out of 1007 reviews" "
Rating 2 - Terrible. 103 out of 1007 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Staff & service
the surrounding area was tired looking.The room was clean,but the property needs updating.
Stayed 1 night in Mar 2024

4/10 Poor

Deborah

Disliked: Property conditions & facilities
One bed the linens appeared dirty. The bathroom was dirty . The carpet was dirty.
Stayed 2 nights in Mar 2024

2/10 Terrible

Simone

Disliked: Cleanliness, staff & service, property conditions & facilities
We had reservations to stay at this property but didn’t end up staying as the property and rooms were not at all as advertised and shown in pictures. I was shown 2 rooms as the first room was dirty and had a terrible smell, the second room smelled better but the bathroom was grimy and dirty, there was smalls holes and broken off paint on the wall and the lamp shades were broken and dangling from the lights. I questioned the guy who said he was the manager - and he acted like everything was clean and in good order and that I was being ‘hard to please’. He was very rude and impossible to talk to. I requested my $ back because of the condition of the rooms, I was not going to stay there with my 2 kids. He refused as said it was less then 24hrs notice. I will continue to fight that as I simply couldn’t stay there. Dirty and gross! I have stayed at a lot of hotels in my life and I’ve never experienced anything like this. In fact I’ve never written a bad review!! But this place was terrible!! The property the rooms and the service! The ‘discount’ price is NOT worth it! I headed over to the Best Western and they were absolutely amazing!! Clean property, nice rooms, exceptional service!
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Mar 26, 2024
We're truly sorry for the disappointing experience you encountered. Your feedback is invaluable, and we're addressing these issues immediately. We'd love the chance to make it right. Thank you for considering us, and we hope to welcome you back.

10/10 Excellent

Kenneth

Everything was fine.
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Mar 22, 2024
Thank you for your kind words! We're thrilled to hear you had a great experience. If there's anything we can do to make it even better next time, let us know. Looking forward to welcoming you back soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Mar 22, 2024
Thank you so much for your glowing review! We're thrilled to hear you had a wonderful experience. We can't wait to welcome you back again soon!

6/10 Okay

J

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Dec before a quick drive-thru stay. One night was great, the staff was the better part, and the beds are extremely comfortable. It was loud at one point and you can hear neighbors a little bit but otherwise it was worth the money. Would do a quick stay again if needed
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Mar 22, 2024
Thank you for your kind review! We're delighted you enjoyed your stay and found our staff exceptional. We'll address the noise issue and hope to welcome you back soon!

4/10 Poor

Alicia

Disliked: Cleanliness, property conditions & facilities
Person at the desk was friendly. The room was inexpensive, but with a fee of $20 per dog. The room itself seemed to have not been vacuumed, the floor was filthy with trash still present. The sheets were clean, albeit stained.
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Mar 17, 2024
Thank you for sharing your experience. We're glad you found our staff friendly. We apologize for the cleanliness issues you encountered. Your feedback helps us improve. We hope you'll give us another chance

10/10 Excellent

Kelly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this property. Same room. Beds were comfortable. Loading, unloading was easy. Same, friendly staff. Great shower (fan was a little loud until it got up to speed). I will be staying here again. Great location in a great town
Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff on Mar 15, 2024
Thank you for returning! We're delighted you enjoyed your stay again, and we appreciate your feedback. We'll look into the fan noise for a more pleasant experience next time. Can't wait to welcome you back

8/10 Good

Parker

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is as good as you are paying. No bugs, clean, a little odd due to light fixtures missing. But if you are just wanting a place to sleep near the Coral sand dunes, Zion, and Bryce, then this place if perfect.
Stayed 2 nights in Mar 2024
Response from Rodeway Inn Staff on Mar 14, 2024
Thank you for your feedback! We're glad you found our hotel clean and bug-free. We'll address the light fixtures promptly. We hope to welcome you back soon for another comfortable stay!

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Always a stop for us!
Stayed 2 nights in Mar 2024
Response from Rodeway Inn Staff on Mar 14, 2024
Thank you so much for your glowing review! We're thrilled to hear that you love our hotel and make it a regular stop. We can't wait to welcome you back again soon!

8/10 Good

Melissa

Traveled with partner
Liked: Staff & service
perfect for needing a cheap place to crash, town is cute, the property the motel is on is rundown, sinkhole sits just beyond a pool (site did not say hottub was closed, just pool)
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Mar 8, 2024
Thank you for sharing your experience! We're glad you found our place perfect for your needs. We apologize for any inconvenience regarding the pool and appreciate your feedback. We hope to welcome you back soon!

6/10 Okay

Bryant

Price was right and room was clean
Stayed 3 nights in Mar 2024
Response from Rodeway Inn Staff on Mar 8, 2024
Thank you for your positive feedback! We're thrilled you enjoyed our clean rooms and found our prices appealing. We'd love to welcome you back soon

8/10 Good

coy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
affordable and within walking distance of most amenities.
Stayed 4 nights in Feb 2024
Response from Rodeway Inn Staff on Mar 4, 2024
Thank you for your kind words! We're thrilled you found our location convenient and affordable. Your feedback means a lot. We'd love to welcome you back soon

6/10 Okay

Carolyn

Traveled with family
Liked: Staff & service
Convenient stay in kanab and very affordable! Could use an update and sprucing up, but generally clean and perfect for a quick sleep while traveling.
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Mar 4, 2024
Thank you for sharing your experience! We appreciate your feedback and will consider ways to improve. We're glad you found our location convenient and hope to welcome you back soon!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff on Mar 4, 2024
Thank you for the wonderful review! We're delighted to hear you had a great experience. Your satisfaction means everything to us. We look forward to welcoming you back soon!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff on Feb 25, 2024
Thank you for your glowing review! We're thrilled you had a wonderful experience. Your kind words mean the world to us. We look forward to welcoming you back soon!

2/10 Terrible

Audra

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff on Feb 24, 2024
We're truly sorry to hear your experience fell short. Your feedback is valuable to us, and we'd love the chance to make it right. Please reach out so we can improve together

4/10 Poor

Irene

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our room was clean but the sink and counter were short like in a handicap room except we were on the second floor with no elevator. The floor creaked so bad, sleeping was disrupted. Breakfast would have been good if there was a place to sit down. Even the room’s didn’t have a chair to sit by the table. Wouldn’t choose this place again.
Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff on Feb 24, 2024
Thank you for sharing your experience. We're sorry to hear about the inconveniences you encountered. Your feedback is valuable, and we'll address these issues promptly. We hope you'll give us another chance in the future.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for me in the heart of town and easy drive to Arches. The front desk was rotely operated but the staff is both nice and discreet. Thanks again guys.
Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff on Feb 24, 2024
Thank you for your kind words! We're thrilled you enjoyed our prime location and friendly staff. We'll work on adding more warmth to our front desk. Can't wait to welcome you back!

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was what we expected. Would stay again
Stayed 1 night in Jan 2024
Response from Rodeway Inn Staff on Jan 29, 2024
Thank you for your positive feedback! We're delighted to hear that the room met your expectations. We look forward to welcoming you back for another enjoyable stay!

2/10 Terrible

Karen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, used vaping pipe in one of the beds, TV volume was on high and would not turn down. Very dated, and not cleaned! Pictures on ads must be from 15 years ago!
Stayed 1 night in Jan 2024
Response from Rodeway Inn Staff on Jan 29, 2024
Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced. We're addressing the issues and appreciate your insights. We'd love the chance to exceed your expectations on a future visit.

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great value
Stayed 1 night in Jan 2024
Response from Rodeway Inn Staff on Jan 29, 2024
Thank you for your kind words! We're thrilled you enjoyed your experience with us. Your positive feedback means a lot. We look forward to welcoming you back soon!

10/10 Excellent

Alevtina

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at this hotel for the third time, and each time I am grateful to the owners and staff of this small, cozy place for their friendliness, willingness to help, and quick check-in at any time of day or night. The rooms are very comfortable, equipped with a fridge, microwave, safe, and an efficient, non-noisy heater. The area around the hotel is quiet, with mini-stores and cafes within walking distance. I will gladly come back here again.
Stayed 2 nights in Jan 2024
Response from Rodeway Inn Staff on Jan 29, 2024
Thank you for being a valued repeat guest! We're thrilled to hear about your positive experiences with our friendly staff and cozy amenities. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Excellent

Waldemar, Lemont

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Rodeway Inn Staff on Feb 12, 2024
Thank you for your glowing review! We're thrilled to hear you enjoyed your stay. Your feedback means a lot. We can't wait to welcome you back soon!

10/10 Excellent

Chiunglin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rodeway Inn Staff on Jan 29, 2024
Thank you for the stellar 10/10 rating! We're thrilled to hear you had a fantastic experience. Your kind words mean a lot to us. We look forward to welcoming you again!

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rodeway Inn Staff on Feb 2, 2024
Thank you for your feedback! We're delighted you enjoyed your stay. If there's anything we can improve, please let us know. We appreciate your visit and look forward to hosting you again!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rodeway Inn Staff on Jan 29, 2024
Thank you for the glowing 5-star review! We're thrilled to hear you enjoyed your stay. Your feedback is invaluable. We look forward to welcoming you back soon!

8/10 Good

MANDY

Stayed 2 nights in Dec 2023
Response from Rodeway Inn Staff on Jan 29, 2024
Thank you for your 4-star review! We appreciate your feedback and are delighted you enjoyed your stay. If there's anything we can improve, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Chiung-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rodeway Inn Staff on Jan 29, 2024
Thank you for your glowing 10/10 review! We're thrilled to hear you had a fantastic experience. Your kind words mean the world to us. We can't wait to welcome you back!

10/10 Excellent

Urvi

Stayed 1 night in Dec 2023
Response from Rodeway Inn Staff on Jan 29, 2024
Thank you for the fantastic 5-star review! We're thrilled you enjoyed your stay. Your kind words mean a lot. We can't wait to welcome you back for another wonderful experience!

10/10 Excellent

coy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy
Stayed 4 nights in Dec 2023
Response from Rodeway Inn Staff on Dec 28, 2023
Thank you for sharing your feedback! We're thrilled you found your stay clean and easy. We appreciate your support and hope to welcome you back soon!

6/10 Okay

Marianne

Disliked: Cleanliness
The place looked fine at a glance, but there was writing and mold on the shower curtain. Towels were all shades of grey. Missing ice bucket and the place was kept uncomfortablely warm. It wouldn't have been too bad but the AC didn't work quite right either. When I told the staff about the writing on the shower curtain they seemed unphased, like it was normal and did not offer to change it out. If you just need a place to sleep on your way somewhere like we did, it was a great price for a place to sleep.
Stayed 1 night in Dec 2023
Response from Rodeway Inn Staff on Dec 28, 2023
Thank you for sharing your experience. We apologize for the issues you faced. Your feedback helps us improve. We'll address these concerns promptly. We hope to welcome you back soon!

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that the pet fees weren't excluded in the cost of motel costs.
Stayed 1 night in Dec 2023
Response from Rodeway Inn Staff on Dec 22, 2023
We apologize for any inconvenience caused. We'll review our policy regarding pet fees and strive to offer a more transparent pricing structure for your future visits

8/10 Good

Daniel

Liked: Room comfort
Good stay for the price
The location next to several breakfast places was convenient. Parking was spacious and the wifi was good. The rooms had the necessary amenities.
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 18, 2023
Thank you for your positive feedback! We're pleased to hear that you found our location convenient, with several breakfast places nearby. It's great that you also appreciated our spacious parking, reliable wifi, and the necessary amenities in the rooms.If there's anything specific you loved about your stay or if there are ways we can make your future visits even more enjoyable, please feel free to let us know. We appreciate your feedback and look forward to welcoming you again.

8/10 Good

Neha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at Rodeway Inn for one night. It served the purpose. Just needed a place to sleep. Room was clean. Bathroom was clean-ish. I guess it’s just an old property. Breakfast was included but ended too early (at 9 am) and we didn’t make it because we wanted to sleep in. Hot tub closes in November. We were disappointed about this part because we were trying to book hotels with hot tub for relaxing after hikes (Dec trip). No issues otherwise! Great location. Good enough if you are just passing through!
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 13, 2023
Thank you for taking the time to share your experience at Rodeway Inn. We're glad to hear that the room was clean, and you found it suitable for a one-night stay. We apologize for any inconvenience regarding the cleanliness of the bathroom and the limitations on breakfast and hot tub availability.Your feedback is valuable, and we'll use it to address areas for improvement. We appreciate your understanding and hope that the rest of your trip went smoothly. If you have any further suggestions or if there's anything specific you'd like to share, please feel free to let us know.

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was quiet and the room was clean! Also, the heater worked great in the room which was essential since it was chilly outside!
Stayed 1 night in Nov 2023
Response from Rodeway Inn Staff on Dec 1, 2023
Thank you for your kind words! We're thrilled you enjoyed a peaceful stay and found our room comfortable. We're glad the heater kept you cozy. Looking forward to hosting you again soon!

2/10 Terrible

Deanna

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Hotel Management on Dec 18, 2023
I'm sorry to hear that you had a disappointing experience during your recent stay at our hotel. We sincerely apologize for any inconveniences you encountered. Your feedback is crucial for us to address the issues and enhance our service. Could you please provide more details about the specific issues you faced during your stay? This will help us investigate and take necessary actions to ensure a better experience for our guests in the future.Thank you for bringing your concerns to our attention. We appreciate your feedback and hope to have the opportunity to make amends.

6/10 Okay

Robert

Stayed 1 night in Nov 2023
Response from Hotel Management on Dec 18, 2023
We sincerely apologize for any inconveniences you encountered. Your feedback is crucial for us to address the issues and enhance our service. Could you please provide more details about the specific issues you faced during your stay? This will help us investigate and take necessary actions to ensure a better experience for our guests in the future.Thank you for bringing your concerns to our attention. We appreciate your feedback and hope to have the opportunity to make amends.

10/10 Excellent

Somrudee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Rodeway Inn Staff on Nov 24, 2023
Thank you for your glowing review! We're thrilled you enjoyed your stay. We'd love to welcome you back soon!

8/10 Good

John

Stayed 1 night in Nov 2023
Response from Hotel Management on Dec 13, 2023
Thank you for taking the time to respond. We appreciate your understanding and willingness to share more details about your experience. Your feedback is crucial to our continuous improvement, and we are committed to addressing the specific concerns you've raised.If you have the time to provide additional details or suggestions, it would be immensely helpful in guiding our efforts to enhance our services. We value your input and hope to have the opportunity to better meet your expectations in the future.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Need a lot of up grading and cleaning
Stayed 3 nights in Nov 2023
Response from Rodeway Inn Staff on Nov 18, 2023
Dear guest, thank you for sharing your experience. We appreciate your feedback and apologize for any inconveniences. We're actively working on improvements and hope to exceed your expectations next time.

6/10 Okay

Megan

Traveled with partner
Disliked: Cleanliness, amenities
Great location in Kanab, walking distance from cute shops and restaurants. Free breakfast (appreciated) had coffee/ tea, a waffle maker, toast and basic sugar cereal options. The room was not very clean with an obvious oversight of grime around the sink area and in the shower, some red stains (lipstick?) on one bed's sheets, and one of the grossest microwaves I've seen. Towels looked stained because they were white and unbleached, but were clean. One of the beds dipped in in the middle. Basic accommodations for a very cheap price (no housekeeping checks during the stay - you get what you pay for).
Stayed 2 nights in Nov 2023
Response from Rodeway Inn Staff on Nov 18, 2023
Thank you for your detailed feedback. We're glad you appreciated our location and breakfast offerings. We apologize for the cleanliness oversights and inconveniences. Your comments will help us improve. We hope you reconsider and give us another chance.

10/10 Excellent

Kathleen, Green Bay

Stayed 1 night in Nov 2023
Response from Rodeway Inn Staff on Dec 1, 2023
Thank you for your wonderful review! We're thrilled you had a great experience. If there's anything we can do to make your next visit even better, please let us know! We look forward to welcoming you back soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in Kanab
Stayed 1 night in Nov 2023
Response from Rodeway Inn Staff on Nov 11, 2023
Thank you for sharing your experience! We're delighted to hear you enjoyed your stay in Kanab. If there's anything we can improve or if you have suggestions, please let us know. We look forward to welcoming you back soon!

4/10 Poor

Amber

Stayed 2 nights in Nov 2023
Response from Rodeway Inn Staff on Dec 1, 2023
We appreciate your feedback and apologize for any inconvenience caused. We'd love to improve your experience. Please reach out so we can make it right. We hope you'll give us another chance

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time comfort. Thank you
Stayed 1 night in Nov 2023
Response from Rodeway Inn Staff on Nov 11, 2023
Thank you for your kind words! We're thrilled to hear you had a great time and found comfort with us. Your feedback means a lot. We can't wait to welcome you back!

8/10 Good

ROSEMARY

Stayed 1 night in Nov 2023
Response from Rodeway Inn Staff on Nov 11, 2023
Thank you for your 8 out of 10-star review! We appreciate your feedback and are delighted you found value. If there's anything specific we can improve, we'd love to know. Come back soon!

6/10 Okay

Kurtis

Stayed 1 night in Oct 2023
Response from Rodeway Inn Staff on Nov 7, 2023
Thank you for sharing your feedback. We're sorry to hear about your experience. We appreciate your input and will use it to improve. We hope you'll consider giving us another chance.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel better than expected.
Stayed 1 night in Nov 2023
Response from Rodeway Inn Staff on Nov 7, 2023
Thank you for your review! We're thrilled to hear that your stay exceeded expectations. We'll keep striving for excellence and hope to welcome you again soon!

10/10 Excellent

katia

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was honestly very dirty room but very friendly front desk
Stayed 1 night in Nov 2023
Response from Rodeway Inn Staff on Nov 7, 2023
Thank you for your review! We appreciate your feedback and are sorry to hear about the cleanliness issue. We'll address it to ensure a better stay next time. We're glad you found our front desk team friendly and hope you'll visit again!