Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
68% of guests recommend
3.3 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice Hotel

Posted Sep 5, 2014
Pros: The staff, room cleanliness, location and amenities.
Location: The hotel is near a couple of nice restaurants and stores. It is also a short distance from the plaza.
The hotel was very clean and the staff were very welcoming. They were very helpful in answering questions. They have a free shuttle to anywhere within a 4 mile radius, which is a nice amenity but there will sometimes be a 15-20 min wait during afternoon and evening hours depending whether the hotel is busy or not. The room was well maintained , everything worked. The location of the hotel is very nice, it is near restaurants and a short distance from The Plaza. Overall my stay at the hotel was very pleasant.
1 out of 5
by A verified traveler

Pictures are deceiving

Posted Sep 2, 2014
Old Style Room - Furniture was stained, room was extremely humid even with the A/C on. Poor customer service...
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Sep 2, 2014
If you plan to stay out in WestPort this is the best place to stay! We traveled all over the city with the free shuttle which was wonderful! Orlando was an absolute delight! Great experience- we will be back.
2 out of 5
by A verified traveler

Ok hotel but has some issues

Posted Aug 25, 2014
Pros: Comfortable beds
Cons: Bathrooms, breakfast
Location: South of Kansas City
Didn't receive our wake up call so we missed breakfast. The hotel is old and you can tell they are slowly remodeling but it still needs some work. The bed was very comfortable on the plus side. It's nothing special and it's south of KC. My mom and I thought it was in the city and it's about 15 minutes south. Also people said the breakfast was amazing but from what I could tell watching them clean up it looked very standard and nothing special.
3 out of 5
by A verified traveler

Dated hotel, friendly staff

Posted Aug 8, 2014
With the exception of the singularly rude omelette station worker, the staff are very friendly. The themed decor is great in concept, but when paired with the outdated bathroom, dingy carpet, and lack of higher end finishes... The effect is confusing and off putting. For the low price, it's a steal, but if you're willing to pay a bit more, I'd head to Hotel Philips.
3 out of 5
Recommended
for Families
by A verified traveler

Good downtown location...Westport area

Posted Jul 21, 2014
Cons: The beds were too hard
Liked most of the experience, location, the Flea Market next door!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Great stay!

Posted Jul 16, 2014
We stayed the night in KC to see Steve Miller. The hotel was clean, staff was very nice and helpful!
1 out of 5
by A verified traveler

No Country Club Plaza experience!

Posted Jul 14, 2014
Old converted Holiday Inn. Ceiling leaked in the middle of the night, dirty room, sheets not changed on a regular basis. I travel a lot and this was bad.
2 out of 5
by A verified traveler from Salina KS

Great location, lacking in quality

Posted Jul 7, 2014
Ive actually stayed at this hotel before it changed to 816. Very disapointed in the "theme room" our room just had 3 black and white old pictures in frames. No theme. The happy hour was nice, we each had 2 beers for free off tap. The blow dryer did not work and they had no replacements so I was left with wet hair trying to get ready for a night out at Westport. We forgot our toothpaste and the front desk had nothing. The breakfast was nothing at all...some dry cereal and breads. Made to order omelettes took 30 minutes to get and was the only decent part of breakfast. The location was great, we walked to dinner and to the piano bar for drinks and walked home. The price tag did not reflect the quality of the room they need to spend some money on upgrades. No microwave or refrigerator in room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

nice hotel great location remodelI would recommend

Posted Jul 6, 2014
cool hotel great location unique rooms friendly staff remodeling lobby if that's okay they were fastclose to Westport and the plaza would stay there again great rates from Expedia