Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

close to power and light district

Posted Dec 25, 2014
Pros: close to power and light district
Cons: sheets were to big for mattress, mattress was to small for bed frame, had a room with two queen beds room smelled musty
Location: power and light district within walking distance
room is very pricey expected someone at door only person we saw was at the front desk when we checked in did not use valet parking asked for room on lower floor was given what we asked for just thought for the money we spent to be pampered
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lake of the ozarks

Great place. Very friendly.

Posted Nov 29, 2014
Free shuttle via tahoe. Great location. Recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Idaho

Posted Nov 18, 2014
Pros: The fragrance of the room. The style of the room and hotel. The right next door and quick in and out parking.
Cons: The fitness center equipment needs some attention.
The staff was extremely hospitable and together with the smaller overall size of the hotel the experience was very personable and warm.
4 out of 5
by A verified traveler

Posted Oct 8, 2014
Pros: The cleanliness, service of the staff.
Cons: There was no access to ice on our floor; we had to go to another floor to get ice. Wish there were a view!!
Location: Sports arena/museum, restaurants, shopping center, SeaLife, LegoLand, Kaleidoscope art center, Hallmark Visitors Ctr., Union Station, WWI museum, more
The hotel staff was friendly, efficient, and helpful. the hotel room was very clean, appealing and comfortable. We experienced an issue with being unable to connect with wi-fi, but the desk staff patiently worked with us and ensured the wi-fi was quickly connected. One slight negative is that we were unable to enjoy the dining area since it had been rented out for a private wedding party. Also, do not expect to have a room with a view....there are no views due to the location of the property. cAlso, the room is a bit over-priced. We enjoyed our stay!
5 out of 5
Recommended
by Joycefrom Lincoln

Posted Sep 15, 2014 on Hotels.com
Very wonderful stay at the Ambassador hotel. The bed was extremely comfortable and the staff were very friendly.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Flott hotell!

Posted Sep 11, 2014 on Hotels.com
Tilbragte kun en natt her, servicen var veldig god. De ansatte var utenom det vanlige hyggelige. Selve hotellet var også flott, en nydelig gammel bygning. Sengen var komfortabel og badet stort.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 24, 2014 on Hotels.com
非常好的酒店,很喜欢!
1 out of 5
Recommended
by Rickfrom Minneapolis

Was this really the hotel everyone else rated?

Posted Aug 21, 2014 on Hotels.com
Very rude staff -this would be an understatement. First room - a crack in the wall allowed the conversation from next door to be perfectly clear. And they were not talking loudly. Second room, AC was not working, call to main lobby did nothing...Clean towel in bathroom had gum on it...ugh..After having to deal with the rude staff for the first room fiasco decided to just grit my teeth and not say anything else. The "looks" as I walked through the lobby were incredibly glaring for the remainder of the trip. Always try to leave something positive..so here it is, I got to leave and come home...
5 out of 5
Recommended
for Business Travelers
by Markfrom Denver

Classy Hotel

Posted Aug 18, 2014 on Hotels.com
Great experience. The Ambassador hotel that understands customer service and gets it right. Wonderful dining.
5 out of 5
Recommended
for Couples
by Jeremyfrom Des Moines

Great Hotel

Posted Aug 6, 2014 on Hotels.com
This was a great hotel in the downtown area. Very close to the Sprint Center and the Power & Light District. The hotel was very clean, well maintained and had a great vibe to it. The staff was very freindly and attentive. We had their consierge driver take drive us to dinner and back. That's a great service they offer. We will stay here every time. This is our new favorite hotel in KC.