Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom m

And oasis on the highway

Posted May 3, 2015
We were greeted by a smiling receptionist. We were checked in quickly, and given directions to our room. We were close to many restaurants in downtown Independence, and the hotel staff told us which restaurants were good. We spent a quiet night and got a good sleep. Very excellent beds. Good hot shower.
3 out of 5
by A verified traveler

Posted Apr 23, 2015
Pros: WiFi service, breakfast was as expected.
Cons: Property needs updating.
Location: Centrally located; convenient access.
I was placed in a room up a concrete stairwell, and next to the highway. I had to ask to be relocated to the other side of the building due to the traffic noise, and was given one up the concrete stairwell. Facility was tired, to put it nicely. It was dated, but serviceable. WiFi was certainly a benefit, but you have to call the front desk and specifically ask for the password - they should offer this to business travelers or anyone that checks in. I had the hotel booked for me, so I can't complain too much, but I was expecting more based on the brand name and Expedia rating.
4 out of 5
Recommended
for Families
by Ashleyfrom Missouri

Good overnight stay

Posted Jan 27, 2015 on Hotels.com
Nice hotel for an overnight stay. Nothing over the top but all the amenities needed.
Comment from Hotel Management
Apr 25, 2015 by Manager, Hotel Management
Hello Ashley, Thank you for your positive feedback. We are glad that you were comfortable with the basic accommodation and service we have provided you. We look forward to welcoming you back in our hotel again soon.
5 out of 5
Recommended
for Couples
by Monicafrom Riverside, California

Enjoyed our stay.

Posted Jan 1, 2015 on Hotels.com
Went out to attend my first CHIEFS game at Arrowhead stadium, had an amazing time.
Comment from Hotel Management
Apr 25, 2015 by Manager, Hotel Management
Hello Monica, Thank you so much for letting us know that you enjoyed your stay with us. We appreciate so much that you took the time to post your feedback. We hope to have another chance you stay with us again soon.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 19, 2014 on Hotels.com
Comment from Hotel Management
Feb 21, 2015 by Manager, Hotel Management
Hello, Thank you very much for your rating. We are glad your stay was comfortable and we look forward to your next visit!
5 out of 5
Recommended
for Couples
by Reginaldfrom Danville, IN

Pleasant Stay

Posted Dec 8, 2014 on Hotels.com
The room was clean and comfortable and the desk staff was very helpful.
Comment from Hotel Management
Feb 14, 2015 by Manager, Hotel Management
Hello Reginald, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We greatly appreciate the time you have taken to rate our hotel and we look forward to your next visit.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Great location, Clean, Friendly, Nice rooms

Posted Dec 4, 2014 on Hotels.com
This was our first visit to the Kansas City area and were pleasantly surprised. The surrounding area had restaurants and grocery stores than being next to the 70 freeway make getting around convenient. Perfect location if you want an affordable place to stay and catch a Royals or Chiefs game! My only complaint was that a double room with four people is a tad small. Other than that the complimentary breakfast was similar to other hotels and I would definitely recommend it to other people!
Comment from Hotel Management
Feb 7, 2015 by Manager, Hotel Management
Hello, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Your comment about your room being cramped for 4 people will be submitted to our management. I assure you that they will carefully look into this matter. I am glad though that the quality of accommodation, services, breakfast have met your satisfaction as well as the easy access of our location to places you wanted to visit. We hope to see you again in the near future.
4 out of 5
Recommended
for Couples
by Dougfrom Pleasant Hill

Great place for the money

Posted Nov 28, 2014 on Hotels.com
We needed a place overnight as we traveled for the Thanksgiving holiday. The rate was reasonable, everything was clean, the room was comfortable, and there was a full-service breakfast.
Comment from Hotel Management
Jan 31, 2015 by Manager, Hotel Management
Hello Doug, It is great to know that you were comfortable during your stay and find our rate reasonable. Thank you for taking the time to share your recent experience with us. We look forward to serve your breakfast on your next trip. Thank you for your business.
4 out of 5
Recommended
for Families
by Dawn

Posted Nov 24, 2014 on Hotels.com
Comment from Hotel Management
Jan 24, 2015 by Manager, Hotel Management
Hello Dawn, Thank you very much for taking the time to complete the survey for our hotel. I assure you that you will enjoy consistent value services every time you visit and stay with us. We hope to have you again in the near future.
4 out of 5
Recommended
for Getaway With Friends
by Warren

Posted Nov 19, 2014 on Hotels.com
Comment from Hotel Management
Jan 24, 2015 by Manager, Hotel Management
Hello Warren, Thank you very much for taking the time to complete the satisfaction survey for our hotel. Please know that your satisfaction is truly important to us. Your generous feedback score for our hotel ensures that we have accomplished our tasks. Thank you for your business, we hope to provide your next lodging needs.