Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great location and friendly staff in Overland Park

Posted Apr 17, 2015
Very spacious room and friendly staff. I believe there are plans to update the rooms and fittings as they are beginning to show their age. The Chase met my expectations and was tremendous value. I would definitely return and stay there on my next trip to Overland Park for business.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good price, good location

Posted Apr 2, 2015
Pros: The people working there were great and it is a good location
Cons: The rooms need a redo. The rooms are showing their age (probably why the good price). Our a/c was not cooling and was very loud. The cable was out.
The staff at this place was very nice and it has a good location and layout but the room we had was rundown.
2 out of 5
by A verified travelerfrom Overland Park, KS

UP GRADE???

Posted Mar 29, 2015
The upgrade I received at check in was a room on the back side of the property, next to a 8 lane interstate. LOTS of noise. Room was stale smelling at arrival and found silverfish in the bath room. Old features in the room. TV was difficult to use. Volume could not be controlled.
5 out of 5
Recommended
for Everyone
by A verified traveler

A nice stay a little noisy.

Posted Mar 28, 2015
Nice place to stay very clean great staff, room was near the highway and the noise was very loud all night. If I stay here again need to get a room on the other side of the campus.
5 out of 5
Recommended
for Families
by A verified travelerfrom kansas

Great value!

Posted Mar 21, 2015
Pros: Comfortable and lots of space.
Cons: Some of the buildings seem to be in a bit of disrepair.
We got a really comfortable two bed, two bath room for an amazing price. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice area felt safe

Posted Mar 19, 2015
No problems with our stay. Nice area of overland park.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly place to stay

Posted Mar 8, 2015
Staff was great. Complimentary drink and breakfast. Room clean. Needs a little carpet upgrade and another chair in living room. We liked it.
2 out of 5
by A verified travelerfrom Boston

Like a bad episode of Hotel Impossible

Posted Mar 7, 2015
Pros: Nothing
Cons: Everything
Location: Convention Center
The front desk agent at check in was fine, he had "upgraded" me to a 2 bedroom suite. Not sure the logic since I wasn't getting in until late , was alone, and only staying 1 night. This hotel has outside room entrances in small 4-6 unit buildings. Follow the map and walk to the room. As I'm walking up the stairs, half the concrete stair treads have broken and been replaced with wooden treads, I see the room number and can see through the partially closed blinds that the TV is on. Is this the wrong room, no the number is right- after a minute of thinking about I go for it. No is home, it's my room. All 3 tv's are on. The first thing is the smell, there is an air freshener somewhere, I couldn't find it, that was strong enough to cover a dead body. The carpet was stained in multiple places, the walls very poorly patched and painted over. Totally run down and worn out.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom k

Wouldn't let me use my Debit Card

Posted Mar 5, 2015
Clerk was not able to charge room to debit card left me short on funds when I had to cover with Cash
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
The only issue was breakfast began at 8am and our class over the weekend started at 8am so we were unable to eat breakfast. Overall the stay was great!