Ratings based on 389 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lincoln,Ne

Good stay

Posted Jul 10, 2015
Friendly staff. Concerned about our safety during a tornado warning. Would stay again
Comment from Hotel Management
Jul 13, 2015 by Valentino, Hotel Management
Dear Guest: Thank you for your kind comments about your stay. Yes, the weather was a little crazy the evening you stayed with us. Your comfort, safety and satisfaction are our most important concerns and I am please we were able to make you feel comfortable in spite of the weather outside. Please stay with us again in the future, hopefully on a clear day!! Sincerely, Valentino Reyes Assistant General Manager Comfort Inn and Suites 913-648-7858
4 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast Times Are NOT Flexible...

Posted Jul 6, 2015
Pros: Getting an extra (HUGE) queen sized blow-up mattress for our Son, extra pillows, sheets, etc from the pleasant desk clerk.
Cons: Breakfast management needs improvement!! (See comment above).
Location: Close to IKEA in Mirriam, lots of little shops, strip malls, and food.
We showed up for breakfast about (9:41am) 20 minutes before the "end time" of 10am for Breakfast. They have a great selection of eggs, sausage, waffles, cereal, etc. as well as breakfast drinks. However, at EXACTLY 9:50am - the manager on duty RUDELY pulled the employee aside that was monitoring and filling all the breakfast items and told her to 'just get everything put away as quickly as possible!' Now, I understand that they may not want to go too far past the 10am mark, but there were AT LEAST 6 people IN LINE making waffles and getting last minute drinks of juice as she was forced to just shut off machines!! That is NOT great customer service, nor was it very polite to leave the young boy and the older couple standing there with waffles and no butter, syrup, or drinks to wash them down. There were several disappointed guests, even the employee looked upset by this and apologized multiple times and said she was 'just doing her job'. The manager was not a professional at all. Otherwise the hotel was nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines

Pleasantly surprised

Posted Jul 3, 2015
Pros: Suited us very well-clean and comfortable.
Very nice hotel-updated and clean.We were pleasantly surprised -very nice hotel, especially for the price which was very reasonable
5 out of 5
Recommended
for Everyone
by A verified traveler from Wichita,Ks

Posted Jun 29, 2015
Could not have asked for any better stay. Check in was easy and quick. Room was great , staff was very helpful. Had everything we needed. Breakfast was good. Will be happy to stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from southeast Kansas

Posted Jun 27, 2015
I would definitely stay here again. Very quiet, polite staff, clean and comfortable.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Cincinnati, OH

Good for business

Posted Jun 19, 2015
Pros: Nice size and amenities for the business traveler. Pool was open and looked good, even though I did not try it out this time.
Cons: Possibly improve the desk chair. Not bad, but not fabulous.
Location: Good access to several restaurants of various price points, shopping and highways.
In town for business reasons. Hotel was convenient to highway, had good WiFi, a free lobby computer with printer, good breakfast included. Quiet, clean, not too big. Noticed many other business types there, so the word has got out that this suits their needs. A few traveling families, but mostly business folks.
2 out of 5
by A verified traveler from Overland Park KS

Overpriced

Posted Jun 15, 2015
We stayed there for a night. We had some sports stuff to attend. Staff was nice. Got us checked in really fast. Went up to our room. Elevator sounded like it needs updated and the garbage right by the elevator was overflowing of trash to the point where there was trash all over the floor. Our room was ok. The fan in the bathroom was extremely loud. Our room also smelled extremely bad. Overly priced for what you get. Will be the only time we stay there.
4 out of 5
Recommended
for Everyone
by A verified traveler

There for business

Posted Jun 6, 2015
Pros: Close to everything I needed to do
Cons: Room needs to be updated
Check in very quick - Bathroom is showing it's age, but was very clean. Beds were very comfortable. Wifi worked well.
3 out of 5
by A verified traveler from Overland Park Kansas

ok

Posted Jun 4, 2015
Pros: staff and service
Cons: The fitness area has poor equipment, poor ventilation and no equipment cleaning products--also see above on guest notebook.
Location: na
The guest notebook was not up to date with the television channels and thus the choice was to scroll through 50+ channels or not watch TV.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything.

Posted May 23, 2015
Needs a little updating. Excellent breakfast. Quiet.