Ratings based on 319 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom kansas

First time last time

Posted Jan 16, 2015
The person who prepared the breakfast had a bad attitude. She openly discussed how she hated her job. When I told her I didn't want to hear it she through a fit. On my way out someone she knew threatened me. The hotel refunded my money. Other then that the hotel was ok.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to hospital,

Posted Jan 13, 2015
Was not a handicapped room as requested. The breakfast was cold and the server was flirting with 2 Hispanic men. There was no microwave to warm food.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom IL

Posted Jan 1, 2015
Nice hotel only wish we could go back. But they changed there policy and no pets.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
Pros: Bed was comfortable. Price
Cons: Maintenance staff could do a better job. Better cleaning.
Location: Close to shopping which was the reason for the stay. Good variety of eating locations nearby.
Stayed only one night so was priced right. Bed was very comfortable. Carpet had not been vacuumed well. Dirt in corners. Furniture was well used and worn. Renovations (painting and tile work) was sloppy. Whoever did it didn't really care what it looked like. Breakfast was mediocre. No hot water available for tea or oatmeal. Rolls were refrigerated with no way to heat. Gravy was thick and unappealing. We ate elsewhere.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel.

Posted Dec 3, 2014
Pros: Convenient location and many attractions close by and easy to get to. Traffic was smooth. Overland Park is a very nice part of town.
An excellent value for the price. Convenient location and many attractions close by and easy to get to. Traffic was smooth. Overland Park is a very nice part of town.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom a

It was very nice

Posted Nov 19, 2014
The worker were great and warm, friendly interface likely will be staying again on my next anniversary.
2 out of 5
Recommended
for Everyone
by A verified traveler

accommodations

Posted Nov 17, 2014
Pros: convenience to destianation
Cons: have someone check room to be sure sink drains well, water pressure is adequate and all lights work before assigning room to another guest
sink did not drain, water pressure extremely low, lights between beds did not work. Staff courteous but maintenance area locked for night and unable to address these problems. No one offered a reduced room rate, move to another room. Only spent one night there.
5 out of 5
Recommended
for Families
by A verified traveler

Great staff and great place to stay

Posted Nov 14, 2014
Pros: We enjoyed the staff and the good beds for sleeping.
Location: This is a good central location near shopping, the highway, eating places, and the Botanical Gardens in southern Overland Park.
We found the hotel staff to be exceptionally polite and helpful and friendly! Our room was very clean and the beds were very comfortable! It was a very busy weekend, but we did not feel rushed or overlooked. The hotel is in a great location, and the price was very reasonable. We will stay here again when we gather for family get-togethers. I would recommend it to anyone - especially if you want good value for a decent price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2014
There were hairs on our towels . There is only one elevator and it was slow.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Des Moines, IA

Close to 435

Posted Nov 10, 2014
Pros: The bed we had on our second stay was very comfortable.
Cons: Breakfast service could be much improved.
The hotel itself was comfortable, but the breakfast offerings left much to be desired. We stayed 3 nights and one morning no fresh food had been set out when we went down to eat, which was after listed serving time, and I had to ask if food was going to be served; the next day they ran out of eggs early on; the next day very little offered - the hard boiled eggs offered had to be several days old and were rubbery (as if they had been sitting there for some time). I've had much better breakfasts offered at this hotel in the past so this was very disappointing.