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Reviews of Courtyard by Marriott Kansas City Overland Park/Convention Center

3 out of 5
Courtyard by Marriott Kansas City Overland Park/Convention Center
11001 Woodson St., Overland Park, KS

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 921 reviews" "
Rating 8 - Good. 311 out of 921 reviews" "
Rating 6 - Okay. 84 out of 921 reviews" "
Rating 4 - Poor. 34 out of 921 reviews" "
Rating 2 - Terrible. 13 out of 921 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice property, close to convention center
Stayed 2 nights in Apr 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, friendly staff and all. Nothing within walking distance of any help or interest to make the stay any better. Only food available unless you uber or drive is at the bistro (which is tasty) or lobby desk tariffed with airport pricing. 12 bucks for a breakfast sandwich. 5 bucks for a bottled tea.
Stayed 3 nights in Mar 2024
Response from Laura on Mar 21, 2024
Thank you for choosing to stay with us. We look forward to seeing you again in the future.

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the front desk the best i have encounted a long month long trip with my wife who has mobility issues. I think her name was Serena, sorry if got it wrong bent over backwards for us. Loved that hotel had a washer and a dryer. Nice gym but pool next to it chlorine smell was heavy in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Carmina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Good service.
Stayed 1 night in Jan 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
All was fine
Stayed 1 night in Mar 2024

6/10 Okay

Joe

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
While just 30sec into my shower (Rm 627) the water got cold and stayed cold. I complained to the desk clerk he offered a snack from the vending area???
Stayed 2 nights in Feb 2024

4/10 Poor

Lawrence D

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This was a rather strange hotel. The furniture layout in the room was very bizarre, bordering on comical. The bed was located against a wall where it never should have been placed (bad feng shui) and there were other strange but more minor things about the layout of the room that were odd. There was a mini-fridge but no microwave. The room itself was extremely small with little room for two people to navigate in. There was no free breakfast or restaurant at all, only vending machines. The hotel decor seemed to cut corners all over the place. I could give examples but it's not worth my time as I'd be writing for an hour. Will definitely NOT be staying there again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in and out, close to entertainment, clean. Had a great time!
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa, Southlake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to everything in KC!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly friendly and knowledgeable, and the room was so spacious, clean, and comfortable! And yeah, the bistro in the hotel is a little pricy, but the food is really delicious. Only downside to me is that the hot tub was out of order.
Stayed 3 nights in Feb 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

6/10 Okay

Kimberly

Business traveler
Liked: Staff & service
My room was not updated - no USB ports; carpeting old/dirty. Ironing board needs new cover, hairdryer needs updated. Floor was very cold and room temp cold - needed to call front desk to get temp regulated.
Stayed 2 nights in Jan 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, breakfast, and air purified room, so clean.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Excellent service and room!
Stayed 1 night in Jan 2024

10/10 Excellent

Kiran

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and professional staff
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

4/10 Poor

Alexis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at multiple Courtyards by Marriott. This was by far the worst I’ve stayed at. To start, the reason I chose this hotel was because I was taking my 5 year old nephew on a trip for his birthday. The only thing he cared about was that the hotel had a pool and hot tub. The hotel specifically advertised that it had an indoor hot tub. The hot tub was permanently closed. The hot tub was half way filled with a dirty yellow substance. Also the inside pool was very cold! To top it off, our room had 0 wash clothes. I called down 2 times and nobody ever delivered them. The toilet did not properly work and would not flush toilet paper. I will never stay here again. Very disappointed.
Stayed 2 nights in Dec 2023

8/10 Good

Diane

Stayed 4 nights in Dec 2023

10/10 Excellent

Kirk, Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Dec 2023

8/10 Good

Amy

Traveled with group
I liked that we were just across the street from the convention center. The one thing that didn’t make this a 5 is we did not have cold water in our room which made it difficult when brushing our teeth.
Stayed 2 nights in Nov 2023

8/10 Good

William, Colleyville

Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly quiet with lots of room for visiting after games
Stayed 2 nights in Oct 2023

10/10 Excellent

Brynden

Stayed 1 night in Oct 2023

8/10 Good

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The extra charge for parking was irritating. If I am already paying to stay, I should not have to pay for parking also. This hotel is not in a downtown area where parking is sparse.
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Stayed 1 night in Oct 2023

10/10 Excellent

Jacque

Stayed 1 night in Oct 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: conveniently located near kansas city, easy parking, nice and professional staff, relatively quiet and safe Cons: pay for parking $10 or $15 per day, slightly too expensive, no free breakfast
Stayed 2 nights in Sep 2023

6/10 Okay

Kurt

Stayed 1 night in Sep 2023

8/10 Good

Paul

Stayed 1 night in Sep 2023

10/10 Excellent

Rick

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Donovan, Toronto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2023

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023

6/10 Okay

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The air conditioner did not work well and we reported it to the staff a couple times. I had turned it down to 54 and did not cook the room that well. No garbage bags in the cans, there are glasses for drinking and they were very dirty. The pool looked merky. The staff was pleasant but I don’t feel like they checked t the air conditioner like I had asked.
Stayed 3 nights in Jul 2023

8/10 Good

jerRy

Stayed 2 nights in Jun 2023

10/10 Excellent

Julie M

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our stay during the International Master Gardener Conference at Overland Park.
Stayed 4 nights in Jun 2023

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay and visit Kansas City. I always enjoyed a cocktail at night in the lounge. Breakfast options are limited but Starbucks 1 mile away. easy access to interstate so visiting attractions in the city area are not difficult.
Stayed 3 nights in Jun 2023

8/10 Good

Patty

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

kathleen

Stayed 2 nights in Jun 2023

10/10 Excellent

Cammy

Stayed 1 night in May 2023